Mercure Melbourne Therry Street 4 yıldız

The hotel doesn't meet the standards of what is generally applicable for Accor Mercure hotels. No bar, no restaurant and unattractive building. Cleaning of the room not as it should be. Friendly staff.

staff were lovely. Hotel was not very clean. Breakfast was always cold. Position was good. Cant say that I would recommend or stay there again. Bathroom needed updating. Shower was awful. Forgot to replace towels on one day

Always a pleasant stay in all Accor branded hotels, have been at Mercure Therry 4 times over the past 2 years, and am glad to say that the standard has always been maintained. Thank you all staff that work over the Christmas period and Happy New Year!

We will return to this location again. Being close to the Queen Victoria market and a huge food bowl, you don't have to go far to eat. Having said that, the food in house is quite acceptable as well. We enjoyed the breakfast buffet and the extras menu was very reasonable in price. The staff were so friendly and very helpful, we really enjoyed our stay.

Everything fine but the building crane outside the window (and outside the hotel’s remit) was lit up at night; had to draw the curtains to get sleep which is fine for those that do this ... but I like it natural ...

Great location, close to free CBD trams, easy travelling to Rod Laver. Great value for money, rooms have a kitchenette with cooktop and microwave. We’ve been lucky enough to get great price in roll with buffet breakfast for $1

Great service at short notice. Very clean and comfortable and staff always helpful. Room spacious and well equipped. Warm and excellent beds. Ideal location for our visit and catch up with friends. Until next time thank you.

Right next to the landmark, Queen Victoria Market. Breakfast sorted! New Clothes needed. Perfect location and lots of places to look around. The room was not that big, but very decent, however normal wear and tear were shown. The service was great, lots of helpful tips from the staff. Will stay here again.

Great location right on the tram stop and lots of options to eat close by. The staff were ok, we are accor members and the reception staff agreed to checking for an upgrade only when we asked- it would be nice if they honored the Accor brand and made the members feel special. Once in the room however there were really nice hand written notes welcoming us which was a nice touch. The hotel is old, bathrooms in both rooms small and old even in the room upgrade. The room itself was clean and modern and the bed was very comfortable. This hotel is good value for money as it isn't expensive to stay at, so its the usual you get what you pay for. It was fairly noisy and the fridge in the room made loud noises all night plus the people in the room next door. I am not sure if there are people who live in the hotel as it seemed like the couple next door may live there permanently and made lots of noise cooking throughout the night. I was only here for less than 24 hours so would stay here again if for a short period.

The Hotel was well located in Melbourne. Access to transport and local eateries. Very busy though with lots of compressed living all around in the high rise and lots of "international" people swarming everywhere. I could have been in Hong Kong. Hotel is feeling and looking a little worn. The food service was below par for this chain. Room service in the evening was mandatory as the restaurant was not open in the evening. The ood was never warm enough, when delivered. I had a lot of work to do after business hours and needed good quality food which I did not get. if I had time to go out to get my own food that may have been different, but I did not. Although, there were a lit of food delivery services available but I was not aware of the poor food service until after the fact.

there was a hand written note address to me which make me feel so welcoming.. nothing beats a heart felt hand written welcome note! and thanks to Joe at the desk who treats us like along lost friends thank you.. we will be back

Limited street frontage compared to the nearby Isis, this hotel has a small reception desk with helpful friendly staff. The floors upstairs are long and narrow and locked in with vistas of neighbouring apartment blocks. I was luck to be at the far end with vistas of a street and natural light. Room was quite large with good appointments including kitchenette. Good linen and comfortable bed. Clean and fresh Restaurant was disappointing, sterile environment with no outside vistas. Food was average and low priced

I was surprised on arrival to discover a grotty and gloomy entrance way to this fairly upscale hotel. It turned out that a large number of rooms are not for ordinary visitors but crammed with extra beds for long-term students. The decor and maintenance of rooms seems to suffer accordingly. While staff were unfailingly polite and helpful, the presence of mould in the shower cubicle, a running toilet (fixed the next day) and a light out in the ceiling suggests that there is work to be done by management and housekeeping.

Friendly staff at the front desk.Room was lovely and affored lots of extras, robe, slippers, toothbrush. The breakfast was brilliant, staff very friendly. The lift was right next to car parking.The parking was very tight for large cars.

Upon arrival I requested parking and was informed they did not own the parking and shared it with others in the building. The instructions on the counter that it was in the street behind us were very vague. Room was clean but the shower had mould all over the tiles, i wonder how long since the walls had been scrubbed. After leaving for work the next day my parking ticked scanned at $49 which I paid and then phoned the hotel to ask why it was so expensive and the man on the desk told me there was nothing they could do about it as it was a private car park and they did not get any discount. When I went to check out on day two the lady on the desk asked if I had parked and handed me a discount voucher ticket of 30%. Why was I not informed on check in and why was I not informed when I phoned on the previous day to query the price. It seems to me the staff have no idea or there is something underhanded going on that they would not inform the guests!!!!! you can hear the guests on the floors above you walking around and TV's and talking through the walls. One thing, the hotel is good value for money if your on a budget, don't need parking and is in a good location, close to the markets and Chinatown!