Mercure Welcome Melbourne 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 4.634 görüş

En iyi fiyat
garantisi
Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4
265 Little Bourke Street, 3000 MELBOURNE, Australia

Açıklama

Otel ekstraları

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

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Otelin konumu

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telefon
Faks +61 3 9639 0555

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  4.634 görüş

TripAdvisor Derecesi  3.5/5  4.929 görüş

Overpriced, basic and noisy

Tripadvisor puanı 1.0/5

SarahD8305 TripAdvisor onaylı yorum

I paid $255.57 for the loudest and most basic room I have ever stayed in. Don’t ever accept 650. It’s right behind the lift so that’s all you hear all the time. The second single bed was so close to the door it would hit my daughter if she had been in bed when it was opened. There is nothing nice here. Go somewhere else for this price.

Dear SarahD8305, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We will certainly review the issues you've raised regarding noise and room layout. We appreciate your comments and will use them to improve our guest experience. Best regards, Alex Mihardja Executive Assistant

Poor customer service

Tripadvisor puanı 1.0/5

Trina C TripAdvisor onaylı yorum

Poor customer service. Due to flight cancellations beyond our control we could not make our booking. When contacting the accommodation and explaining the situation we requested a credit to stay at a different time. Flat out refused. The accomodation was paid for by family members as a birthday gift. Very disappointed with the outcome

Dear 322trinac, Thank you for your feedback. We regret to hear about your disappointing experience and understand how frustrating flight cancellations can be. We offer two types of reservations: Flexible, which allows for changes or cancellations, and Non-Refundable/Non-Cancellation, which is typically a lower rate but offers less flexibility. Most guests choose the Flexible rate for situations like this. If you booked a Non-Refundable rate, we recommend checking with your travel insurance to see if you can claim the lost funds. Best regards, Alex Mihardja Executive Assistant

Location good - hotel a bit tired.

Tripadvisor puanı 3.0/5

marklarge TripAdvisor onaylı yorum

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

Tripadvisor puanı 3.0/5

VeronicaS710 Solo travel - TripAdvisor onaylı yorum

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

Tripadvisor puanı 4.0/5

Chooky40 Couples - TripAdvisor onaylı yorum

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 3.491 görüş 9.6/10 Konum
  • 4.096 görüş 5.2/10 Oda
  • 3.077 görüş 7/10 Hizmet
  • 70 görüş 6.8/10 Wifi
  • 2.260 görüş 2.8/10 Konfor
  • 1.532 görüş 6.5/10 Hijyen
  • 814 görüş 7.8/10 Kahvaltı
  • 806 görüş 2.7/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Melbourne şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.