Very helpful and friendly front desk staff, exceptional spacious 'twin room' with kitchenette, a separate lounge area and bathroom with bath. Great value. The stand-out to me was the best hotel shower ever! Also very comfortable beds. It was a surprise that rooms weren't being serviced due to COVID, given that Accor hotels in Queensland are still servicing their rooms, but there were sufficient towels and toiletries provided for our two-night stay and an invitation to get anything we needed from reception. Stayed with my adult daughter and we enjoyed the easy walk to eateries and shopping. Will try to stay there again on my next trip to Melbourne.

We just love how Mantra has set up these two bedroon dual appartments! We can have our privacy and the teens can have theirs, but still be in the same close proximity to us. It worked out really well for us, so thank you so much, we will be back!

Great, other than the issue with no on-site parking which is a shame. Not great for stays with a younger child/ren to try and get from the car park and back with bags etc as well. Parking should be charged at a cheaper rate to the guests than $39 a night, given it’s not onsite. Other than that room and service was great. Excellent location within the city too.

Check in staff member was very helpful. Room was spacious and well presented. Location is excellent. Unfortunately restaurant and bar were not open due to COVID so couldn't use any of my ACCOR ALL benefits.

The hotel is conveniently located for shopping and trams. We stayed in a Queen studio room (two queen beds, a spacious lounge, kitchen facilities and bathroom with walk in shower. The staff in the bar and restaurant area provided exceptional service. Thanks Catherine, Nhi and Bree! They were all friendly, personable and looked after us very well. Food was deliciouis - bar menu if you just wanted a "little something" and a dinner and lunch menu that was well priced and offered a lot of variety. The hotel is spotlessly clean, lots of interesting art work in public area and rooms. The casual area of the restaurant has beautiful leather chesterfields, where you can enjoy a drink and watch the huge TV screen (great during the tennis). The hotel exceeded our expectations and we will certainly stay again.