ibis Melbourne Central 3,5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 227

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399 Little Lonsdale Street, 3000 Melbourne, Australia

Opis

O hotelu

  • Położony w centrum Melbourne, z darmowym tramwajem dla pełnej wygody.

  • Certyfikat ALLSAFE, całodobowa recepcja i darmowe Wi-Fi.

  • Na miejscu kawiarnia, restauracja i bar i szereg opcji gastronomicznych dostępnych w pobliżu.

  • Tanie, wyposażone pokoje o różnym poziomie komfortu ze wszystkimi niezbędnymi technologiami.

  • Dostęp do 4,5-gwiazdkowych usług dla gości od Novotelu to luksus w przystępnej cenie.

Nasze pokoje

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Lokalizacja hotelu

ibis Melbourne Central

399 Little Lonsdale Street
3000 Melbourne
Australia

Pozycja GPS:-37.81192, 144.96009

Telefon
Faks +61 3 9929 8858

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

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Ocena ALL  4.4/5  Liczba opinii: 3 227

Ocena TripAdvisor  4.3/5  Liczba opinii: 307

Security issues

Ocena na stronie TripAdvisor 2.0/5

Xudose Couples - Opinia zatwierdzona w TripAdvisor

The hotel is clean and in an ideal location for a base to explore. The only major issue was that someone entered our room whilst we were asleep because they were confused what room they were in and were given another key which let them in our room! The duty manager has apologised and offered a meal in the restaurant ( which we haven't taken up ). This should not happen under ANY circumstance security and safety should be paramount!

Great location for stay but rooms are small

Ocena na stronie TripAdvisor 4.0/5

hemanth201190 Opinia zatwierdzona w TripAdvisor

We stayed at ibis melbourne central for 5 nights around Christmas in December 2024. Overall it was a great experience. The location of the hotel is very convenient and close to downtown shopping and dining streets as well as train/subway/tram stations. The area was quite safe and we felt comfortable even when returning at 2 am in the night. The hotel staff and concierge were very polite and helpful. There is a cafe at the ground floor of the hotel. The quality of food is great and this is a good place for breakfast every day. While the hotel is convenient and clean, we found the room to be a bit small. From the pictures, we did not expect it to be this small. It was quite cramped for two people even though we had one suitcase per person. The shower area is very cramped as well. Overall, the location was excellent, the stay was good, but we felt that the rooms were more suitable for business travelers than families.

Not good

Ocena na stronie TripAdvisor 1.0/5

Navigate50480519560 Opinia zatwierdzona w TripAdvisor

Scammed by the concierge. Uber app was $10 to destination but no connectivity. Ask at concierge desk for a cab and told it would be the same price. 2 blocks to station and $30 charged for a unmarked car( no cab) Called and queries but told "she is new". Total scam! Imagine how much they are making per day doing this to travellers. Disgusting!

Very disappointing experience with stolen money

Ocena na stronie TripAdvisor 1.0/5

BarbaraDelprete Opinia zatwierdzona w TripAdvisor

My experience at the Ibis Central in Melbourne was far from what you’d expect from a four-star hotel. Here's why: • Not a Four-Star Standard: The amenities and services provided were far below the expectations for a four-star rating. • Towels: Only two large towels for the shower and two tiny hand towels were provided—no face towels at all. • Cleanliness: The bed sheets were never changed during my five-day stay, and the bed was made so poorly it felt unprofessional. • Room Size: The room was a cramped 13 square meters, with no surface to place belongings. I had to use the ironing board as a makeshift shelf. • Misleading Photos: The booking sites show photos of larger rooms (18 square meters). Be careful to check which room you’re actually booking. • Minibar: The minibar was completely empty. • Elevator Issues: The elevator worked sporadically—one time out of ten. Even worse, pressing the help button repeatedly yielded no response from staff. • Breakfast: The takeaway breakfast was extremely poor—a juice box, a milk carton, and some cereal. The buffet breakfast was far from what you’d expect in a four-star hotel restaurant. • Double Charges: The hotel charged my card twice for “card authorization” fees (nearly $12 in total), which were supposed to be refunded at checkout. Despite paying the full amount with another card, the fees were never returned to my account. Overall, this hotel does not live up to its four-star rating. I cannot recommend it, as the experience was disappointing and frustrating on multiple levels.

Dear Barbara Delprete Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies and do appreciate your detailed feedback so we can action and improve accordingly. At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us and reviewing all areas of concern and with what is also detailed on the online travel agent which you booked through as well, as we never want any guests to feel what's online is different to what they experience when at the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

Terrible service

Ocena na stronie TripAdvisor 1.0/5

433witsaruts Solo travel - Opinia zatwierdzona w TripAdvisor

This is the first and last time I come to this hotel. I have booked a room for me to rest and have an important job interview. I have been informed in the system that I will stay late. I arrived at the hotel at one o'clock and stood in front of me. The hotel has one employee. Asian, probably Indian. The face is not smiling. I looked at her, a friend who said I came to check in. Jae received a passive response. Until now, it's 2 a.m. I haven't entered the room and sat and waited. It was a waste of my time and lost the most feelings since I've ever met.

Dear 433witsaruts Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations and please allow me to express my apologies and do understand your concerns on check in, however please note that all guests must produce valid ID that matches the booking made. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and endeavor to win back your faith. Sincerely, Craig Kelmar Novotel Ibis Melbourne Central

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 089 Liczba opinii 9.6/10 Lokalizacja
  • 2 483 Liczba opinii 6.7/10 Pokój
  • 2 090 Liczba opinii 8.5/10 Obsługa
  • 36 Liczba opinii 7.2/10 Internet
  • 1 288 Liczba opinii 4.7/10 Komfort
  • 1 070 Liczba opinii 8.6/10 Czystość
  • 562 Liczba opinii 8.7/10 Śniadanie
  • 388 Liczba opinii 6.9/10 Udogodnienia

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