Mercure Welcome Melbourne 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 4 603

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Opis

O hotelu

W hotelu Mercure Welcome Melbourne pragniemy, by każdy gość poczuł się tu jak w domu, dlatego oferujemy dostęp do sieci WIFI w całym hotelu, usługi pralnicze, udogodnienia dla osób niepełnosprawnych, płatną opiekę nad dziećmi i możliwości wymiany waluty.

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Lokalizacja hotelu

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

Pozycja GPS:-37.812801, 144.964508

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 4 603

Ocena TripAdvisor  3.5/5  Liczba opinii: 4 927

Location good - hotel a bit tired.

Ocena na stronie TripAdvisor 3.0/5

marklarge Opinia zatwierdzona w TripAdvisor

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

Ocena na stronie TripAdvisor 3.0/5

VeronicaS710 Solo travel - Opinia zatwierdzona w TripAdvisor

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

Ocena na stronie TripAdvisor 4.0/5

Chooky40 Couples - Opinia zatwierdzona w TripAdvisor

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

Hotel of choice when we visit Melbourne for a show.

Ocena na stronie TripAdvisor 5.0/5

Peter F Couples - Opinia zatwierdzona w TripAdvisor

Arrived early at 11-30 am. for a 1-00pm theatre show, due to country trains schedules. I was unable to request an early check in over the phone a few days before, but our room was available, which is always a big stress relief and an easy start to the stay. Complimentary drinks and a late check out always means we use this brand in Sydney and in Melbourne.

Dear peter F, Thank you for your kind words. We're delighted to hear that you chose us for your Melbourne stay and that we could accommodate your early check-in. It’s great to know our complimentary drinks and late check-out added to your experience. We look forward to welcoming you back for your next show in Melbourne. Best regards, Alex Mihardja Executive Assistant

If you like the sound of toilet water over head and tiny showers you’ll love it here.

Ocena na stronie TripAdvisor 2.0/5

sharnster73 Rodziny - Opinia zatwierdzona w TripAdvisor

Location is excellent, breakfast was pretty good, bed was comfortable but the lack of sound proofing was not good enough for a hotel charging almost $300 a night. The water pipes are bolted to the popcorn concreted ceiling so the sound of our upstairs neighbour toilet water being flushed numerous times around 1am made it sound like we were about to get a shower. Idiots staying in the hotel also have no respect for others with kids running the halls at 6:30am on the weekend and yelling at each other whilst waiting for the elevator that take an eternity. The street night is loud too. Bathroom didn’t have hand soap at the basin and the shower is so small there are plenty of larger adults that would struggle to fit in there, the bathroom was on par with the tiny bathrooms in Japan. I’d find somewhere else to stay, I certainly don’t wish to come back, there’s got to be better ones.

Dear sharnster73, Thank you for your feedback. We’re glad you enjoyed the location, breakfast, and comfortable bed. However, we apologize for the noise disruptions and issues you encountered with the bathroom facilities. Your comments are invaluable as we strive to improve our guest experience. We appreciate your input and once again, our apologies. Best regards, Alex Mihardja Executive Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 436 Liczba opinii 9.6/10 Lokalizacja
  • 4 013 Liczba opinii 5.3/10 Pokój
  • 3 085 Liczba opinii 7/10 Obsługa
  • 72 Liczba opinii 6.5/10 Internet
  • 2 220 Liczba opinii 2.8/10 Komfort
  • 1 505 Liczba opinii 6.7/10 Czystość
  • 814 Liczba opinii 7.9/10 Śniadanie
  • 791 Liczba opinii 2.9/10 Udogodnienia

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