Mercure Welcome Melbourne 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 4 380

Gwarancja
najniższej ceny
Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4
265 Little Bourke Street, 3000 MELBOURNE, Australia

Opis

O hotelu

W hotelu Mercure Welcome Melbourne pragniemy, by każdy gość poczuł się tu jak w domu, dlatego oferujemy dostęp do sieci WIFI w całym hotelu, usługi pralnicze, udogodnienia dla osób niepełnosprawnych, płatną opiekę nad dziećmi i możliwości wymiany waluty.

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

Pozycja GPS:-37.812801, 144.964508

Telefon
Faks +61 3 9639 0555

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 4 380

Ocena TripAdvisor  3.5/5  Liczba opinii: 4 914

GREAT LOCATION!

Ocena na stronie TripAdvisor 4.0/5

lper3 Opinia zatwierdzona w TripAdvisor

A great place to call our home for a few days. Very well located, truly in the heart of Melbourne Shopping Area/ Restaurants/ Musuems and others. Public transport are at your doorstep. The hotel is fully secured after 10pm and front desk is attended 24 hrs. Staffs were friendly and very helpful. Our room was surprisingly quite spacious considering it’s quite an old building. No minibar but works well if you are staying for a few days and stock it up with what you need. Basic decor but works and the room is clean. Basic coffee/ tea provided. A few things that disrupted our sleep are from other guests on same floor banging the doors and coming back too happy from a few drinks hence voice was loud and some swearing past midnight. Our A/C was also quite noisy. As Accor members, we got an great members price.

Dear Thank you for your feedback. We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know our staff were friendly and helpful, and that you appreciated the spacious room and secure environment. We apologize for the disturbances you experienced from other guests and the noisy A/C. We'll address these issues to improve our guests' experience. As Accor members, we're glad you enjoyed the great members' price. We look forward to welcoming you back soon. Best regards, Alex Mihardja Executive Assistant

Great location and value B&B hotel

Ocena na stronie TripAdvisor 5.0/5

Catherine R Opinia zatwierdzona w TripAdvisor

Great stay here for our visit to Melbourne. Right beside Swanston Street on Little Bourke Street and the gate of Chinatown we couldn’t be more central. Walking everywhere was brilliant. Good value and as Accor member we got an upgrade for A$8 a night to a bigger executive room with a king bed. Breakfast was included in our booking and was delicious and set us up for the day. No restaurant in the hotel but the partner hotel next door has one. Would highly recommend for vfm and comfort.

Dear LismoreLady, Thank you for your wonderful feedback. We're thrilled to hear that you had a great stay with us and enjoyed our central location, value for money, and comfortable accommodations. It's fantastic that you were able to take advantage of the upgrade and enjoyed the delicious breakfast included in your booking. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Alex Mihardja Executive Assistant

worst customer service and haunted

Ocena na stronie TripAdvisor 1.0/5

loveinpeace Opinia zatwierdzona w TripAdvisor

i know this hotel from more than 20 years , but the last one i stayed was the worst and nightmare. i stayed for 5 days. on the first night the light and the tv on and off by themselves. i dont know its technical problem or haunted room ( room 1024), i couldn't sleep at all. the next morning i reported to the front desk and she said she will reported to manager and technical department, but unfortunately it still happened the tv on and off by themselves. I don't know if they fix it or not or the room is haunted. the second problem, i asked to clean the room from the first day and never happened, since i stayed there for 5 days just once been clean. that's absolutely unacceptable. eventho, i requested to front desk and the cleaner but they just ignored. This hotel 1000% unrecommended, very very disappointed.

Dear loveinpeace, We're deeply sorry for the inconveniences you faced during your stay. This is certainly not the experience we aim to provide. We'll investigate these issues thoroughly and take appropriate action to address them. Thank you for bringing this to our attention. Sincerely, Alex Mihardja Executive Assistant

Not recommended

Ocena na stronie TripAdvisor 2.0/5

James B Opinia zatwierdzona w TripAdvisor

Stay in a room on the 10th floor. Non-stop wind noise through the hallway and into the room. I had to run aircond constantly to reduce noise and therefore did not sleep very well. The beds and pillows were extremely uncomfortable and the walls are very thin and could hear every word the people in the next room were saying.

Dear C8280EMjamesb, Thank you for sharing your experience. We apologize for the noise disturbances and discomfort you encountered during your stay. We'll address these issues to ensure a better experience for our guests in the future. Sincerely, Alex Mihardja Executive Assistant

Everything was Excellent

Ocena na stronie TripAdvisor 5.0/5

KG2292 Friends getaway - Opinia zatwierdzona w TripAdvisor

I read the reviews for this hotel and was a little anxious prior to arrival, however, everything about my experience in the hotel was excellent. The staff in Reception were welcoming and helpful, the room was spotlessly clean and very comfortable, and breakfast was delicious. The hotel is centrally located and therefore close to public transport and major tourist attractions. I would not hesitate to recommend this hotel and would definitely stay here again.

Dear KG2292, Thank you for your glowing review. We're delighted to hear that you had an excellent experience at our hotel. Your kind words about our staff, cleanliness, comfort, and breakfast are truly appreciated. We're glad that our central location met your needs and that you would recommend us to others. We look forward to welcoming you back for another fantastic stay in the future. Sincerely, Alex Mihardja Executive Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 233 Liczba opinii 9.6/10 Lokalizacja
  • 3 758 Liczba opinii 5.5/10 Pokój
  • 2 967 Liczba opinii 7.1/10 Obsługa
  • 67 Liczba opinii 6.1/10 Internet
  • 2 109 Liczba opinii 2.9/10 Komfort
  • 1 414 Liczba opinii 6.8/10 Czystość
  • 801 Liczba opinii 7.9/10 Śniadanie
  • 745 Liczba opinii 2.8/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Melbourne - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.