Mercure Welcome Melbourne 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 4 135

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Opis

O hotelu

  • Lokalizacja w centrum dzielnicy CBD

  • Bourke Street Mall, Emporium i Melbourne Central znajdują się nieopodal

  • Biblioteka Stanowa Victoria w odległości krótkiego spaceru

  • Stadion Krykieta w Melbourne i Rod Laver Arena są łatwo dostępne

  • Łatwy dostęp do środków komunikacji miejskiej

Nasze pokoje

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Lokalizacja hotelu

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

Pozycja GPS:-37.812801, 144.964508

Telefon
Faks +61 3 9639 0555

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 4 135

Ocena TripAdvisor  3.5/5  Liczba opinii: 4 956

Over priced for the standard & service was very average.

Ocena na stronie TripAdvisor 2.0/5

niall d Opinia zatwierdzona w TripAdvisor

Booked a premium room & paid extra but very disappointed with the position of the room. Booking said high floor but we may as well have been in the basement - couldn't even see the sky from the window just looking at a blank concrete wall. Staff were not very helpful - we mucked up our parking but they did not advise on check in that we needed to move the car. Asked for directions to the rooftop bar but all we got was a thumb pointing around the corner with no advice on how to get in after 10 pm. The room was clean & tidy but for the price I would have expected a bit more.

NOT worth de money!!!

Ocena na stronie TripAdvisor 1.0/5

melufuks Opinia zatwierdzona w TripAdvisor

Very disappointing stay. The room was extremely ugly and nothing like the professional photos shown on Booking. The “bed” was actually a sofa bed on wheels, very unstable and extremely uncomfortable – you could feel all the springs. Service was also poor: there is no daily cleaning, towels were not replaced, and when requested multiple times it took a very long time to receive them. On top of that, the room was very noisy: you could hear doors slamming, people talking, and all kinds of hallway noise. The elevators were another issue – only two elevators for a huge hotel, always crowded and with long waits. Overall, not worth the price at all. I had to change hotels and leave earlier than planned.

Dear melufuks, Thank you for sharing your feedback. I’m very sorry to hear about your disappointing experience and the issues you encountered with the room, service, and facilities. Your comments have been noted and will be reviewed to help us improve. We sincerely apologize for the inconvenience caused during your stay. Regards, Alex Mihardja Executive Assistant

Girls weekend made easy!

Ocena na stronie TripAdvisor 4.0/5

hoteluser1969 Opinia zatwierdzona w TripAdvisor

Had 3 rooms for the Oasis concert weekend. Check in was simple and the staff were very lovely when I had dramas with the machine to help check in. My room was very close to the lift but it wasnt noisy. The rooms are quite small which is okay as i was literally just sleeping in it as we were out all the time. My Accor Gold was honoured and my niece loved it as I let her have the upgraded room for her very first hotel stay. Rooms and amenities were good, clean rooms, good showers! Location is perfect, right on the edge of Chinatown and good shopping areas. We had breakfast which was good value for a very cheap price. Definitely would stay again, especially after our flights home were cancelled on the morning and we were able to easily get a late check out for one room

Dear hoteluser1969, Thank you for your wonderful feedback. We’re thrilled you enjoyed your girls’ weekend, the convenience of our location, and that your Accor Gold benefits were honoured. It’s great to hear the team could assist with check-in and a late checkout, and we’d be delighted to welcome you back on your next visit. Regards, Alex Mihardja Executive Assistant

Central CBD location. Good rate.

Ocena na stronie TripAdvisor 4.0/5

Aussie Glenn B Opinia zatwierdzona w TripAdvisor

I stayed in a standard queen room. As an Accor member I got a pretty good rate. Secure Car parking is about 10 minutes away and is a reasonable $24 per night. The hotel is in Chinatown area. The room was satisfactory but very dark and gloomy. I requested a room with natural light so instead they gave me a very dark room facing a warehouse wall, even with all the lights on it was still dark and gloomy. The staff were friendly.

Dear Aussie Glenn B, Thank you for your feedback. We’re glad you enjoyed our central location and friendly staff. We apologize that your room didn’t meet your preference for natural light and appreciate your comments, which we’ll use to improve future stays. Regards, Alex Mihardja Executive Assistant

Well looked after as Accor Member

Ocena na stronie TripAdvisor 5.0/5

Dean_Cer Opinia zatwierdzona w TripAdvisor

Hi all just a quick one here. First stay ever at this Mercure in Melbourne, Victoria, Australia. Parking up Chinatown on Russell st same parking as for the Hyde. $24 a night and only a short stroll down to hotel. There is 5 min parking out front if needed. Room and hotel touch dated but got a room upgrade as platinum to top floor and everything functional. Welcome drinks at Blossoms next door at the Pullman grabbed a pizza no problem. Great staff all round. Very busy hotel. Hi to reception staff Lisa, Julian and Anish. Had a wonderful chat with the chef at Blossoms Mr Edan! Hi to Angie, Sofia and Beth your all legends. You made my welcome drinks and pizza order too easy. Highlight staff member was Ms Karen at breakfast I see why you are supervisor and your attention to detail and looking after Accor members was very very appreciated. Breakfast was good, everything you need pretty much there. Overall I was very well looked after as Platinum and at the right price for a functional space in the heart of Melbourne the Mercure Welcome does the trick

Dear Dean_Cer, Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed your stay, appreciated the room upgrade, and felt well looked after by our team. We’ll be sure to pass on your kind words to Lisa, Julian, Anish, Karen, and the rest of the team. We look forward to welcoming you back soon. Regards, Alex Mihardja Executive Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 349 Liczba opinii 9.7/10 Lokalizacja
  • 3 959 Liczba opinii 4.8/10 Pokój
  • 2 649 Liczba opinii 7/10 Obsługa
  • 64 Liczba opinii 6.7/10 Internet
  • 2 315 Liczba opinii 2.5/10 Komfort
  • 1 409 Liczba opinii 5.8/10 Czystość
  • 817 Liczba opinii 7.6/10 Śniadanie
  • 692 Liczba opinii 2.5/10 Udogodnienia

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