Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 064
Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.
Novotel Melbourne Central
399 Little Lonsdale Street
Pozycja GPS:-37.81192, 144.96009
Telefon +61 3 9929 8888
Kontaktowy adres e-mail
Dostęp: 400 m / 0.25 mi 2 min walk / 2 min drive
Dostęp: 400 m / 0.25 mi 3 min walk / 1 min drive
Dostęp: 1.6 km / 0.99 mi 16 min walk / 12 min drive
Zjazd z autostrady
Dostęp: 4 km / 2.49 mi 20 min walk / 10 min drive
Zameldowanie od: - Wymeldowanie do:
Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Ocena na stronie TripAdvisor 4.0/5
gvtripfun Opinia zatwierdzona w TripAdvisor
The hotel was clean and tidy. I enjoyed my room upgrade and as always the bed was comfortable. I was annoyed on arrival because my booking couldn’t be found for some time, but compensated us with a bottle of wine. Staff in the Pretty Boy restaurant were excellent- friendly, helpful and accommodating. Food was of a very good standard and we enjoyed eating there for breakfast and two dinners.
Great hotel for overnight or short stays
Ocena na stronie TripAdvisor 5.0/5
AussieCoight Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Great hotel for overnight or short stays. Couldn’t imagine it would be suitable for families but for business travel it is great. Easy checkin, clean and modern rooms, great staff. Cafe in the foyer and a buffet upstairs. Although this hotel isn’t near the office I visit, I will make this hotel my usual in Melbourne when for work.
A disappointing experience
Ocena na stronie TripAdvisor 2.0/5
Alana C Opinia zatwierdzona w TripAdvisor
A disappointing stay, I had booked a King Superior room, I am from Country VIC and WFH I never visit the city as I have no need, it is already a stressful situation for me, I decided to book through All Accor to make my trip easier to be able to work one day from Head Office in the CBD. I had booked my room, and all seemed well, I called ahead and asked if 9pm was okay for check in, which they said is fine. When I arrived there was a language barrier between myself and the Guest Services Officer, so I was unsure as to what was going on, I received my key & went to my room, I opened the door to find two single beds, obviously the hotel had overbooked or sold my room to someone else prior to my arrival, I was more than disappointed as this was something I was looking forward to, I had no instructions on how to turn on power and as I am not a traveller or local this was all foreign to me, I was disappointed that the hotel did not contact me to tell me that the room had been sold and give me the option to cancel and book elsewhere prior to my arrival, as it was a late check in I had no other option but to stay. Given that I called ahead to ask about my late check in this gave them ample time to notify me, so it’s obvious to me that they had only sold my room hours prior to me arriving. Disappointing will not book again and will not recommend.
Dear Alana C, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Isabella Guest Relations Manager
Everything you need and convenient
Ocena na stronie TripAdvisor 4.0/5
BerrysAfro Rodziny - Opinia zatwierdzona w TripAdvisor
Stayed here during Australian Open finals weekend with my son. Room was quite small but not uncomfortably so. Check in was seamless and polite, checkout was a breeze. They gave us a late checkout without notice and the room was very clean.
Dear Berrys, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Guest Relations Manager Isabella
My mistake - arrogant guest service
Ocena na stronie TripAdvisor 1.0/5
Hakamix Couples - Opinia zatwierdzona w TripAdvisor
This was our fault; I had made the reservation on correct days but wrong month - that happened first time in my life. When we arrived at Novotel Central early in the morning the receptionist doesn’t find our reservation. I opened my computer and showed it. I had also made confirmed ”early check-in” reservation. He said that they never can confirm such a service and visited his boss to ask about it. When he came back and he and also I noted the mistake, he lost all the interest to serve us. He only said that Novotel is fully booked and he could not even tell us where the other Accor hotels are in Melbourne. He left the reception. Very arrogant behavior even though I said that I am very sorry for arguing about our reservation dates. His colleague followed what happened but she said she can not do anything - well, she borrowed a pen. We are Accor Gold members. I must say that I have never experienced such a careless and arrogant service in hotel industry. But lucky we. I canceled my wrong reservation at this Novotel and made a new reservation via accor.com at Pullman on Swanston Street. We got superior room at once early in the morning and what a difference! So friendly service, nice room and very good location.
Dear Hakamix, We are so sorry to hear about your experience while staying at the Novotel. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Guest Relations Manager Isabella
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price