Novotel Melbourne Central

Novotel Melbourne Central 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 711

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O hotelu

  • Certyfikat ALLSAFE.

  • Sale konferencyjne i zaplecze bankietowe.

  • Restauracja ze stekami Pretty Boy Italian.

  • Dla wygody gości dostępna jest całodobowa recepcja i darmowe Wi-Fi.

  • Chromecast w każdym pokoju.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Novotel Melbourne Central

399 Little Lonsdale Street
3000 Melbourne
Australia

Telefon +61 3 9929 8888

Faks +61 3 9929 8858

  • SKY BUS:  SOUTHERN CROSS

  • MELBOURNE CENTRAL:  CENTRAL

  • MELBOURNE CENTRAL:  CENTRAL

  • TRAM:  ELIZABETH LINE LONSDALE STREET

  • Samolotem

    MELBOURNE W 22,9km / 14,23 mil

  • Samolotem

    MELBOURNE AIRPORT W 23,5km / 14,6 mil - Płatne transport

  • Samochodem

    WEST MELBOURNE W 4km / 2,49 mil

  • Pociągiem

    MELBOURNE CENTRAL W 0km / 0 mil

  • Pociągiem

    MELBOURNE CENTRAL W 0,4km / 0,25 mil

  • Pociągiem

    SOUTHERN CROSS W 1,6km / 0,99 mil

Pozycja GPS:-37.81192, 144.96009

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

PRETTY BOY ITALIAN STEAKHOUSE

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Nasze pokoje

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 711

Ocena TripAdvisor  4.0/5  Liczba opinii: 265

Small rooms! Otherwise it was ok

Ocena na stronie TripAdvisor 4.0/5

Joanna F Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The Superior room was very small; a bit claustrophobic with the dim lighting. There was no room for a desk to do work on and no minibar snacks. Contrary to recent reviews my room was serviced daily. Hotel was very clean. Breakfast buffet had a good offering of the basics and the fresh juice machine was a plus. The espresso ordering service via the QR code was not very efficient. Convenient walking distance to main shopping area, laneway cafes and my meeting locations. Luggage storage is not very secure. Bags are kept in an unlocked area next to the concierge. The receptionist told me to find my own bag and did not check the ticket number.

Dear Joanna F, I appreciate your kind words and constructive criticism. Thanks for your feedback during your stay and helping us get this right. David Alexander General Manager

Best experience in the CBD

Ocena na stronie TripAdvisor 5.0/5

vikig170 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

As a businessman I found in this hotel everything I need. great location! excellent staff! enjoyable breakfast! Rooms comfy, very clean. Very nice facilities. Gym is compact and useful. Definitely going to come back again in my next visit

Dear vikig170, Thank you for your kind words. As always it is a pleasure hearing positive feedback and I look forward to welcoming you back soon. Thanks for your feedback during your stay and helping us get this right. David Alexander General Manager

Horrible stay

Ocena na stronie TripAdvisor 1.0/5

fleaflyflowfun Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Checked in after a red eye flight. Tissue box ran out as it contains merely a few pieces. Asked for a replenishment of facial tissues box. Firstly, why do you even turnover a room with such low supply of amenities leftover and not leave a spare box?? Despite calling a few times over a span of an hour plus, it did not arrive. Only 5 hours later when I am in deep rest, the housekeeping kept knocking and knocking and knocking until I open the door! For goodness sake! Just knock and leave it outside the door if you knew you were late for 5 hours! There is no need to disturb the guest after so long!! I’m now having a massive migraine after being disturbed of my rest. Horrible experience!!

Dear fleaflyflowfun, Thank you for taking the time to review your stay at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my deepest apologies. Please rest assure that your experience was not to our usual standard and generally items are delivered quite promptly, I will have our executive housekeeper to address your feedback with the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Alexander General Manager

Not ready for travellers post Covid

Ocena na stronie TripAdvisor 3.0/5

Peiling C Opinia zatwierdzona w TripAdvisor

We booked the hotel for 6 nights and they only cleaned our room once and it was upon request. Informing us at check-in that they are short staffed doesn't give them a license to reduce service standards when I'm paying the same price. They should have told us that we won't be getting the same value and we would have booked a different hotel.

Dear Peiling C, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are trying tirelessly to recruit more team members to enhance the guest experience. Sincerely, David Alexander General Manager

One big Disaster

Ocena na stronie TripAdvisor 2.0/5

lynnej688 Opinia zatwierdzona w TripAdvisor

We spent 2 nights here recently at a busy time, granted. We were charged $630 per night for a tiny studio room. There was not enough towels etc in our bathroom, and no toiletries. after complaining they eventually brought us up 1 face washer and 1 hand towel. There was no servicing of the room so these were used for 2 days. We ordered a meal in the bar and it came out cold. I believe they only changed the linen before our arrival and did not do a full service, as the bathroom mirror had toothpaste all over it. I would never in a million years stay there again. very very dissapointed.

Dear lynnej688, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are trying tirelessly to recruit more team members to enhance the guest experience. Sincerely, David Alexander General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 325 Liczba opinii 9/10 Lokalizacja
  • 544 Liczba opinii 7.4/10 Pokój
  • 505 Liczba opinii 7.2/10 Obsługa
  • 11 Liczba opinii 7.1/10 Internet
  • 180 Liczba opinii 6.9/10 Czystość
  • 134 Liczba opinii 7.6/10 Śniadanie
  • 102 Liczba opinii 8.7/10 Klimat
  • 5 Liczba opinii 0/10 basen

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