Mercure Melbourne Therry Street

Mercure Melbourne Therry Street 4 gwiazdki

Ocena na stronie TripAdvisor 3.5/5 Liczba opinii: 583

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hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Mercure Melbourne Therry Street

43 Therry Street, Victoria
3000 MELBOURNE
Australia

Pozycja GPS:-37.807001, 144.960461

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Klimatyzacja
  • Wi-Fi
  • Sale konferencyjne
W pobliżu obiektu
  • Parking

Spotkania i wydarzenia

Liczba sal konferencyjnych
1
Powierzchnia największego pokoju
25  /  269.098 sq ft
Maksymalna pojemność
35
Maksymalna pojemność na bankiety
0
Więcej informacji

Nasze pokoje

W hotelu jest 79 wyremontowanych pokoi z wyposażonymi w pełni aneksami kuchennymi. Kuchenka z 2 palnikami, kuchenka mikrofalowa, lodówka, zastawa, sztućce, biurko, łazienka oraz darmowa sieć WIFI. Idealny wybór dla podróżujących służbowo i rekreacyjnie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  3.5/5  Liczba opinii: 583

Clean and convenient - but not much else

Ocena na stronie TripAdvisor 3.0/5

007Sydney Solo travel - Opinia zatwierdzona w TripAdvisor

I recently stayed at the Mercure Melbourne in Therry Street. On the positive, the room rate was fairly cheap, the location is convenient for much in Melbourne, and my room was a good size and generally clean. But beyond that the hotel is pretty ordinary. Certainly don’t expect service. Despite a phone call from the hotel to check my arrival time, and an assurance that my room would be ready on arrival, it was not. Reception took my number and said they’d call when the room was ready. They did not. On check out at 7am, I wanted to store my bags …. only to find reception didn’t open until 8am and I would have to lug them with me all day. In short, it all you need is a clean and convenient bed to sleep in at a fairly inexpensive rate, this hotel might be OK for you. If you’re looking for more, you probably should look elsewhere.

Very comfortable stay

Ocena na stronie TripAdvisor 5.0/5

95lyndalt Opinia zatwierdzona w TripAdvisor

Great location, price, comfy bed, great shower :) staff were friendly and helpful. Tram stop and Victoria Markets very close to hotel which is convenient. Breakfast at a cafe right nearby had the best eggs Benny too Definitely recommend !

This hotel has seen better days

Ocena na stronie TripAdvisor 2.0/5

Noflyzonenz Solo travel - Opinia zatwierdzona w TripAdvisor

Room smelt like stale takeaway curry, made worse when you opened the fridge to the smell of off milk and windows that don’t open. Non existent room service for the first 3 days, despite reception telling me they had definitely been working. A woman checking out congratulated me for saying something. She hadn’t had her room cleaned either. Had to ask for toilet paper and fresh towels. When they did come on day 4 it was at 5pm. I had booked a week super cheap so checked out early and found something nicer for the rest of the week. I certainly wouldn’t pay expensive last minute prices for this hotel. It’s seen better days. Restaurant is shut up. Clean small rooms (when they don’t smell) But I found this hotel dingy and dark and struggling to operate under the strain of COVID caused shortages.

Location was great

Ocena na stronie TripAdvisor 3.0/5

mariconsilang66 Friends getaway - Opinia zatwierdzona w TripAdvisor

Accessible to everything, close to CBD, and trams, good as budget hotel, parking space which was great, but with the room we stayed? not that clean - dirty underneath the bed, dusty, shower was linking - xxx

Should have stayed at the Ibis

Ocena na stronie TripAdvisor 1.0/5

goodliffjames Couples - Opinia zatwierdzona w TripAdvisor

Look, the hotel was not the worst , but it also was not the best. My flight was delayed by 7 hours resulting me in arriving around midnight (i know this has nothing to do with the hotel). They held my room which was great, but when i got into the room, there were no towels, the Tv didn't work, the night manager told me i could only call between 9am to 3pm, i called regarding towels at midnight and his response was "i will get your towels, but only call between 9 and 3 please" which i thought was ridiculous considering it is a hotel, there should be someone ready to answer a phone call at all hours, and towels being a general thing for a hotel.... They also explained they did not have a house keeper on all the time due to COVID which is understandable but when Accor Hotels have the "All Safe" approval, its a bit hard to believe this is a "Allsafe" hotel when they don't have any house keepers. I stayed there for 5 days. Arrived Wednesday and left Monday. My room was only cleaned on Sunday, the day before leaving... (also so happens to be the average day people check out) so i am disappointed the room was cleaned once in a 5 day period. So in hindsight, the issues were: -No towels -tv did not work -no house keeping for cleanliness of rooms -reception did not like you calling after hours and told you to call between 9-3 if you had any issues. The bed itself was alright, if you just want a place to stay and expect no towels and very little customer service then this is the place for you! I however suggest you stay at the IBIS hotel down the street that has better service. I am disappointed that Mercure is apart of Accor Hotels, i have stayed at 2 Mercure's in the past and never had a good experience, to me this gives Accor a bad name.

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Recenzje naszego hotelu napisane przez podróżnych

  • 123 Liczba opinii 9.6/10 Lokalizacja
  • 164 Liczba opinii 5.6/10 Pokój
  • 109 Liczba opinii 6.7/10 Obsługa
  • 90 Liczba opinii 5.1/10 Komfort
  • 80 Liczba opinii 3.2/10 Czystość
  • 54 Liczba opinii 0.9/10 Udogodnienia
  • 33 Liczba opinii 1.6/10 Klimat
  • 26 Liczba opinii 1.8/10 Jedzenie

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