ibis Melbourne Central bintang 3,5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.057 ulasan

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399 Little Lonsdale Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Terletak di pusat kota Melbourne, dengan trem gratis yang tersedia untuk kenyamanan Anda.

  • Sertifikasi ALLSAFE, resepsionis 24 jam, dan tersedia WiFi gratis.

  • Kafe, restoran, dan bar di hotel serta berbagai pilihan bersantap tersedia di dekatnya.

  • Kamar terjangkau dan apik dengan berbagai tingkat kenyamanan dan teknologi yang Anda butuhkan.

  • Akses ke layanan tamu bintang 4,5 dari Novotel untuk kemewahan dengan tarif hemat.

Akomodasi kami

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Lokasi hotel

ibis Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Telepon
Fax +61 3 9929 8858

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SIGNATURE RESTAURANT

Restoran Signature adalah interpretasi modern untuk Pasar Makanan dari seluruh penjuru dunia dan mengingatkan pada tempat tujuan bersantap para penduduk lokal. Tempat yang trendi namun santai dengan hidangan lokal, regional, dan internasional.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  3.057 ulasan

Peringkat TripAdvisor  4.3/5  316 ulasan

SIMPLY A PLEASURE

Catatan Tripadvisor 5.0/5

DIMITRIOS5061 Ulasan TripAdvisor tersertifikasi

I have used this Ibis hotel 3 times this year , Feb, Jul and Dec for a stopover after my flight from Athens Greece, before returning home to Adelaide the next day. I like everything about this hotel , a good quality guest computer, great restaurant, impeccable room, convenient location, Professional staff and not least, essential for me a late checkout, for which I am most appreciative . I would like to take this opportunity to mention two long standing exceptional staff members that make the check in process a pleasure even after a 23 hour flight from Europe. Harshita and Suttida, both Reception GSA, Professional, intelligent and welcoming with charming personalities.

Perfect base for solo travellers to explore Melbourne!

Catatan Tripadvisor 5.0/5

kuhhllaire Ulasan TripAdvisor tersertifikasi

This is a great base for exploring the city. The compact double room is the perfect size for a solo traveller and my room was modern and very clean. But the highlight is definitely the amazing location — the entrance is literally a minute’s walk from Hardware Lane and 5 mins from Melb Central! Great value for money as well. Will definitely stay here again when I’m next in town!

Dear Kuhhllaire, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your modern, clean room and found our location perfect for exploring Melbourne. It’s great to know you also found good value in your stay. We truly appreciate your kind words, and we hope to welcome you back soon. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Good value for money but not enough staff available

Catatan Tripadvisor 3.0/5

Matt G Ulasan TripAdvisor tersertifikasi

I’ve stayed here a few times and find it good value for money, given the central location in Melbourne. The rooms are compact but clean and functional. I don’t like that the hotel pushes you to check in with self-service kiosks that do not recognise any of your Accor status benefits or provide any information about the hotel. For example, I have Platinum Accor status which includes breakfast, but the check-in kiosk asked if I wanted to add breakfast for $50. At the time I checked in, there was only one staff member working at the neighbouring Novotel reception and a very long line. The ALL priority checkin desk was unattended. This isn’t really enough staff. Finally, the hotel sends you a WhatsApp message after you check in and out which seems like a personal message from a human, as it says “I hope your check-in went smoothly. It is great to have you with us at Ibis Melbourne Central. How is everything with your room? …” But when I replied to this message with a question, I got no reply. Perhaps the hotel should make it clearer that this message comes from a bot if that’s the case.

Dear Matt, Thank you for sharing your detailed feedback. We’re glad to hear you find our hotel good value for money and appreciate our central location, clean rooms, and functional facilities. We sincerely apologize for the issues you experienced with the self-service kiosks, the limited staff at check-in, and the ALL priority check-in desk. Your feedback regarding Accor status recognition and the WhatsApp messaging is very important, and we will review these processes to ensure a smoother and more transparent experience for our loyal members. We appreciate your loyalty and comments, and we hope to welcome you back soon for a more seamless stay. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it!

Catatan Tripadvisor 4.0/5

James2727 Ulasan TripAdvisor tersertifikasi

I have stayed here at least 20 times. Simple, clean, modern room. If you don’t mind it small, go for it! Central location. Great restaurant

Dear James, Thank you for your wonderful feedback and loyalty! We’re delighted to hear that you continue to enjoy our clean, modern rooms, central location, and nearby restaurant. We truly appreciate your support, and we hope to welcome you back soon. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Avoid

Catatan Tripadvisor 1.0/5

V2885JXkevinh Ulasan TripAdvisor tersertifikasi

Our room had no reasonable provision for luggage. It had a small area that also had a ironing board in it. They came and took the board when I asked but it was still to small for a small checked bag. See the pics. It had 2 drawers. I was deep and 3/4 full of safe. The other was on the floor and shallow. But that's ok, because there wasn't anywhere to put an empty suitcase. We were on a 6 week trip so we each had 1 checked size and 1 backpack. We couldn't even place the bags under the bed because it had a solid base. The shower was terrible due to constantly changing temperatures and the overhead shower head meant you couldn't get away from it. Im a Marine. I like order and hate disorder. Our room couldn't be organized. We had 2 rooms. 1 was for a friend. They didn't even clean her room 1 day. And another day she had to leave while it was cleaned. This hotel was poorly designed and engineered. Who designs a hotel room with out making provisions for suitcases? The bed was good and the staff friendly. That was its only good points.

Dear Kevin, Thank you for taking the time to share your experience with us. We truly appreciate your honest and detailed feedback, and we're sorry to hear that your stay did not meet your expectations. We understand how important practical storage solutions are, especially for guests on extended trips, and we regret that the room design did not accommodate your luggage needs. Your comments regarding the lack of space for bags, the limited drawer configuration, and the bed design have been noted and will be shared with our design and operations teams for future consideration. We also apologize for the inconvenience caused by the shower's inconsistent temperature and the housekeeping issues your friend experienced. This is certainly not the level of service we strive to deliver, and we will be reviewing this with our team to prevent similar occurrences. On a positive note, we’re pleased to hear you found the bed comfortable and appreciated the friendliness of our staff. Guest comfort and satisfaction are very important to us, and your feedback helps us identify where we can do better. Thank you again for your valuable input. Should you consider staying with us again, we would be happy to assist in finding a room configuration that better suits your needs. Sincerely, Craig Kelmar General Manager Novotel Melbourne Central Ibis Melbourne Central

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.006 ulasan 9.6/10 Lokasi
  • 2.355 ulasan 6.7/10 Kamar
  • 1.902 ulasan 8.4/10 Pelayanan
  • 31 ulasan 5.1/10 Internet
  • 1.213 ulasan 4.7/10 Kenyamanan
  • 1.033 ulasan 8.4/10 Kebersihan
  • 487 ulasan 8.7/10 Sarapan
  • 317 ulasan 8.4/10 Suasana

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.