Mercure Welcome Melbourne bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 4.112 ulasan

Jaminan Harga
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Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4
265 Little Bourke Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Lokasi Strategis di CBD

  • Dekat Bourke Street Mall, Emporium, dan Melbourne Central

  • State Library Victoria dapat dijangkau dengan jalan kaki

  • Melbourne Cricket Ground & Rod Laver Arena mudah diakses

  • Transportasi umum yang mudah diakses

Akomodasi kami

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Lokasi hotel

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telepon
Fax +61 3 9639 0555

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  3.8/5  4.112 ulasan

Catatan tamu Avis 2.5/5

Theodore B. S. P. Bisnis - Ulasan terverifikasi ALL

in advance i requested to change to two single bed , this was confirmed by the agent by email , but when check in the reception was clueless , no details were updated. We were traveling overnight , my wife asked can we use the toilet , but the reception said can use only after checked in and to use at David Jones , when complained this is a basic need the hotel should provide for , later they allowed to use the staff Toilet . We were very tired and this made us very disappointed. Accor must provide these basics necessities.

Dear Theodore B. S. P., Thank you for your feedback — we sincerely apologize for the inconvenience and disappointment caused. We will review this with our team to ensure such basic guest needs are better managed in the future. Sincerely, Alex Mihardja Executive Assistant

Catatan tamu Avis 1.0/5

Roy I. Bisnis - Ulasan terverifikasi ALL

As a diamond accor member, it is not easy to get this title, you need to spend a lot to get this title. When i checked in, the receptionist could not find my name and gave up just like that. Until i found the problem the booking name is ROYISTOVEN instead of Roy I.. I was greeted unpleasantly. I did not get any upgrades and was promised wine for my welcome gift but i did not get what i promised. Then what is the purpose of diamond accor member? I better join other hotel prestige member. Very very unpleasant and shame on you mercure melbourne

Dear Roy, Warm greetings from Pullman and Mercure Melbourne. Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience with us did not meet your expectations. At Pullman Melbourne, we strive to provide all our guests with a comfortable and enjoyable stay, and it is clear we fell short in this occasion. Please accept our sincerest apologies for the inconvenience you encountered. Your comments have been shared with our team to ensure that appropriate steps are taken to address and resolve these issues. We would greatly appreciate the opportunity to welcome you back at our hotel. If your travels bring you back to the area, please feel free to reach out to our Assistant Managers directly at convenience, and we would be happy to personally assist with your reservation and ensure a much better experience. Thank you again for your valuable feedback. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

Catatan tamu Avis 4.5/5

Siti M. Keluarga - Ulasan terverifikasi ALL

the room is clean and the staff very helpful and the location is very strategic.

Dear Siti, Warm greetings from Pullman and Mercure Melbourne. Thank you so much for your kind words and for taking the time to share your experience with us. We are absolutely thrilled to hear that you enjoyed your stay and that our team was able to make it a memorable one. Your feedback truly means a lot to us, and it is what keeps us motivated to deliver the best service possible. We are so glad that you appreciated our hotel and the services we offered, and we look forward to welcoming you back again soon. Please do not hesitate to reach out if there is anything we can do to make your next visit even more special. Warm regards, David Sim Complex Front Office Manager Pullman and Mercure Melbourne

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.294 ulasan 9.7/10 Lokasi
  • 3.947 ulasan 4.8/10 Kamar
  • 2.633 ulasan 6.9/10 Pelayanan
  • 65 ulasan 6.7/10 Internet
  • 2.298 ulasan 2.5/10 Kenyamanan
  • 1.399 ulasan 5.7/10 Kebersihan
  • 819 ulasan 7.5/10 Sarapan
  • 677 ulasan 2.5/10 Fasilitas

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