Novotel Melbourne on Collins bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 6.973 ulasan

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Novotel Melbourne on Collins - Image 1
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270 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Terletak di atas St Collins Lane Shopping Mall dan 1 menit berjalan kaki ke Bourke St Mall

  • Pusat Kebugaran dengan kolam renang berpemanas dan spa yang baru direnovasi

  • WiFi gratis untuk semua tamu, ruang kerja luas, iPad® dock, TV LCD

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Lokasi hotel

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Telepon
Fax +61 3 9667 5805

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LANE RESTAURANT

Lane Restaurant berada di Lt.3, menghadap Collins Street yang ikonis. Restoran bergaya modern ini menyajikan sarapan prasmanan melimpah, makan siang kafe, dan menu makan malam a la carte yang dirancang untuk menampilkan budaya kuliner semarak Melbourne.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  6.973 ulasan

Peringkat TripAdvisor  4.0/5  5.263 ulasan

2 night visit. Great location and big rooms.

Catatan Tripadvisor 4.0/5

337kylies Couples - Ulasan TripAdvisor tersertifikasi

Great location. Lots of cafes restaurants nearby within walking distance. Stayed 2 nights. Didnt eat breakfast there so cant comment. Didnt use the parking facility either. Big clean rooms. Beds and pillows only ok but is dependant on your comfort level. Bar area good and good vibe. Wifi was very slow and patchy. Being gold accor members we received two free drinks a bottle of wine and gourmet rocky road. Nice touches. A little worn and tired a lot of bare walls in the halls etc. overall a nice stay though.

Dear Kylie, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you found our location convenient, with nearby cafes and restaurants enhancing your stay. It’s wonderful that the spaciousness and cleanliness of our rooms contributed to a comfortable visit. Additionally, we're delighted to know that the atmosphere and offerings at our bar area were to your liking. However, we apologise for the inconvenience caused by the slow and patchy Wi-Fi connection. While we aim to provide seamless connectivity for all our guests, it seems we fell short during your stay. Moreover, we regret that the hotel’s decor did not fully meet your expectations. We value your feedback as it helps us identify areas for enhancement. Nonetheless, we are pleased that the added touches for our valued Gold Accor members, such as complimentary drinks, a bottle of wine, and gourmet rocky road, were appreciated. Finally, we're glad that you loved our ample rooms and the overall ambiance of our hotel. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Novotel Melbourne

Catatan Tripadvisor 5.0/5

lamm921 Solo travel - Ulasan TripAdvisor tersertifikasi

Adventure, hollidays, urbanism analysis data, photo, video, writing, walking, meeting and talking with people...

Dear Guest, Thank you for this great review. We are really pleased we met your expectations. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Perfect location

Catatan Tripadvisor 5.0/5

DebS530 Friends getaway - Ulasan TripAdvisor tersertifikasi

I stay at this hotel every year for a shopping, theatre and dining trip with friends. It’s the perfect walking location for all 3 with comfortable rooms and friendly staff.

Dear Deb, Thank you for this great review. We are thrilled to hear that your time at Novotel Melbourne on Collins was enjoyable. We are delighted that you appreciated the comfortable rooms and our friendly staff, demonstrating our commitment to providing a memorable guest experience. Our prime location in the heart of Melbourne's CBD indeed makes us a convenient choice for those looking to explore the city's shopping, theatres, and dining options, all within walking distance. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

10/10 for location, but....

Catatan Tripadvisor 3.0/5

reneeb394 Ulasan TripAdvisor tersertifikasi

The staff were amazing, but the experience was let down by the hotel facilities. 10/10 for location, but.... One out of the three lifts was working during the very busy check in period, which meant a wait of 15/20 mins just to get to our room. The air-conditioning in the room didn't work in that we couldn't reduce the setting from a balmy 24.5°C. We cooked throughout our one night stay. The room was clean and spacious but a little dated. We probably won't be back - so many nice hotels to choose from in the CBD.

Dear Renee, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be amazing, as we strive to provide exceptional service to our guests. However, we regret to hear that you experienced a delay with the lift during your arrival. We understand how frustrating wait times can be, especially during busy periods. Additionally, we apologise for the discomfort you faced due to the air-conditioning in your room. Our guests' comfort is a priority, and we regret that we fell short in providing a pleasant room temperature for you. We also acknowledge your comments regarding the aesthetic of our rooms. We're pleased that you recognised the advantageous positioning of our hotel in Melbourne's vibrant CBD, close to attractions and public transport, making it a prime spot for our guests to explore the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Good service, old room.

Catatan Tripadvisor 3.0/5

383nims Ulasan TripAdvisor tersertifikasi

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.687 ulasan 9.2/10 Lokasi
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  • 87 ulasan 3.1/10 Internet
  • 1.510 ulasan 5.6/10 Kenyamanan
  • 1.209 ulasan 6.1/10 Kebersihan
  • 973 ulasan 7.8/10 Sarapan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.