Novotel Melbourne on Collins bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 6.939 ulasan

Jaminan Harga
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Novotel Melbourne on Collins - Image 1
Novotel Melbourne on Collins - Image 2
Novotel Melbourne on Collins - Image 3
Novotel Melbourne on Collins - Image 4
270 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Terletak di atas St Collins Lane Shopping Mall dan 1 menit berjalan kaki ke Bourke St Mall

  • Fitness Centre with heated pool and spa

  • Pusat Kebugaran dengan kolam renang berpemanas dan spa yang baru direnovasi

  • WiFi gratis untuk semua tamu, ruang kerja luas, iPad® dock, TV LCD

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Telepon
Fax +61 3 9667 5805

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LANE RESTAURANT

Lane Restaurant berada di Lt.3, menghadap Collins Street yang ikonis. Restoran bergaya modern ini menyajikan sarapan prasmanan melimpah, makan siang kafe, dan menu makan malam a la carte yang dirancang untuk menampilkan budaya kuliner semarak Melbourne.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  6.939 ulasan

Peringkat TripAdvisor  4.1/5  5.284 ulasan

A great place to stay

Catatan Tripadvisor 5.0/5

Lisa2799 Solo travel - Ulasan TripAdvisor tersertifikasi

Dear Lisa, Thank you for taking the time to share your delightful feedback about your recent stay with us. We are thrilled to learn about your wonderful experience at Novotel Melbourne on Collins. It brings us great satisfaction to know that you appreciated our spacious accommodation, efficient service and tranquil atmosphere again. Love that the hot chocolate hit the spot too! We look forward to welcoming you back for another memorable stay. Best wishes, Andrew Maynard, General Manager

Nice Stay

Catatan Tripadvisor 5.0/5

andreltreis Couples - Ulasan TripAdvisor tersertifikasi

Dear Andre, Thank you for taking the time to share your thoughtful review. It is rewarding to learn you enjoyed such a pleasant experience at Novotel Melbourne on Collins. Your kind comments regarding our welcoming and attentive reception team bring us great delight, as we focus on delivering friendly and efficient service. It is also wonderful that you found your accommodation spacious, contemporary and comfortable while appreciating the cleanliness maintained throughout your visit. The variety and quality of our breakfast offerings are highlights we are proud to present to our guests. We are pleased our location, close to tram stops and the train station, made your exploration of the city simple and convenient. Knowing you would recommend our hotel is the highest compliment we could receive. We look forward to welcoming you back for another memorable stay. Best regards, Andrew Maynard, General Manager

Don't Bother

Catatan Tripadvisor 1.0/5

677laurend Ulasan TripAdvisor tersertifikasi

Dear Lauren, We value your detailed feedback about your recent stay with us. We are pleased to note your acknowledgement of the assistance provided by some of our housekeeping team and the concierge, whose dedication to guest care aligns with the high service standards we maintain at Novotel Melbourne on Collins. However, the challenges you experienced during your stay with reception and room readiness, as well as concerns regarding the condition of the baby cot and room maintenance, are regrettable. While we strive to offer prompt and attentive service, situations occasionally arise that fall short of this aim. The baby cot provided adheres to our safety guidelines but we understand that personal preference plays a significant role in comfort. Our maintenance programme ensures rooms are kept to a high standard, however, specific issues such as those you described will be carefully considered. Our reception facilities and amenities are regularly attended to, though feedback on the lobby restrooms will be conveyed for review. Finally we note your comments with regards to the standard of the property and are excited to advise that we will be undergoing a hotel refurbishment in the near future to address your concerns. We trust you will grant us another opportunity to serve you better in the future. Warmest regards, Andrew Maynard, General Manager

The hotel was the only disappointment

Catatan Tripadvisor 2.0/5

W2158VPck Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret that your experience fell short of expectations during your recent stay. Our team strives to maintain high standards of service, including the availability of two guest elevators, and we are addressing the temporary issue you encountered to prevent future disruptions. The nearby St. Collins Lane renovations, while exciting for the precinct’s future, are carefully managed to minimise impact, and we offer earplugs upon request for added comfort. Regarding the cleanliness oversight, this is not reflective of our usual protocols, and we have reinforced our housekeeping procedures to ensure all areas remain immaculate. Our rooms feature double-glazed windows and soundproofing measures, though we acknowledge that external factors can occasionally affect tranquillity. We trust you will grant us another opportunity to demonstrate our true hospitality standards. Warmest regards, Andrew Maynard, General Manager

Stay elsewhere!

Catatan Tripadvisor 1.0/5

melleviv Couples - Ulasan TripAdvisor tersertifikasi

Dear Melle, Thank you for providing such thorough feedback about your recent stay with us. We are sorry that your experience fell short of expectations. Our hotel operates two elevators for guest use, and we are addressing the temporary outage to ensure smoother access. Regarding your dining experience, we have escalated your feedback to our culinary team to prevent oversights. Breakfast at Lane Restaurant is designed to be a seamless experience with locally sourced offerings, and we are reviewing staffing protocols to enhance this. The maintenance and housekeeping matters you highlighted are being rigorously investigated, as daily room checks and our towel-reuse initiative are integral to our standards. Our 24-hour reception team is always available to resolve any concerns promptly during your stay. We trust you will give us another opportunity to demonstrate our true calibre of service in the future. Warm regards, Andrew Maynard, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.711 ulasan 9.3/10 Lokasi
  • 3.515 ulasan 6/10 Kamar
  • 3.380 ulasan 8/10 Pelayanan
  • 88 ulasan 2.6/10 Internet
  • 1.525 ulasan 5.4/10 Kenyamanan
  • 1.200 ulasan 6/10 Kebersihan
  • 974 ulasan 7.7/10 Sarapan
  • 883 ulasan 3.8/10 Fasilitas

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.