Novotel Melbourne on Collins bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 6.884 ulasan

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Novotel Melbourne on Collins - Image 1
Novotel Melbourne on Collins - Image 2
Novotel Melbourne on Collins - Image 3
Novotel Melbourne on Collins - Image 4
270 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Terletak di atas St Collins Lane Shopping Mall dan 1 menit berjalan kaki ke Bourke St Mall

  • Pusat Kebugaran dengan kolam renang berpemanas dan spa yang baru direnovasi

  • WiFi gratis untuk semua tamu, ruang kerja luas, iPad® dock, TV LCD

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Lokasi hotel

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Telepon
Fax +61 3 9667 5805

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LANE RESTAURANT

Lane Restaurant berada di Lt.3, menghadap Collins Street yang ikonis. Restoran bergaya modern ini menyajikan sarapan prasmanan melimpah, makan siang kafe, dan menu makan malam a la carte yang dirancang untuk menampilkan budaya kuliner semarak Melbourne.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  6.884 ulasan

Peringkat TripAdvisor  4.0/5  5.261 ulasan

10/10 for location, but....

Catatan Tripadvisor 3.0/5

reneeb394 Ulasan TripAdvisor tersertifikasi

The staff were amazing, but the experience was let down by the hotel facilities. 10/10 for location, but.... One out of the three lifts was working during the very busy check in period, which meant a wait of 15/20 mins just to get to our room. The air-conditioning in the room didn't work in that we couldn't reduce the setting from a balmy 24.5°C. We cooked throughout our one night stay. The room was clean and spacious but a little dated. We probably won't be back - so many nice hotels to choose from in the CBD.

Dear Renee, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be amazing, as we strive to provide exceptional service to our guests. However, we regret to hear that you experienced a delay with the lift during your arrival. We understand how frustrating wait times can be, especially during busy periods. Additionally, we apologise for the discomfort you faced due to the air-conditioning in your room. Our guests' comfort is a priority, and we regret that we fell short in providing a pleasant room temperature for you. We also acknowledge your comments regarding the aesthetic of our rooms. We're pleased that you recognised the advantageous positioning of our hotel in Melbourne's vibrant CBD, close to attractions and public transport, making it a prime spot for our guests to explore the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Good service, old room.

Catatan Tripadvisor 3.0/5

383nims Ulasan TripAdvisor tersertifikasi

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

Central convenient hotel

Catatan Tripadvisor 4.0/5

marcusbB4361JN Ulasan TripAdvisor tersertifikasi

We recently spent 3 nights at the Novotel on Collins in Melbourne. The hotel is centrally placed with easy access to several tram lines. The staff are all very helpful and professional. The buffet breakfast offers many tasty choices. It's a nice place to stay.

Dear Marcus, Thank you for taking the time to share your review. We are delighted that you appreciated the central location, the easy access to various tram lines, our professional staff, the diverse buffet breakfast, and found our hotel a pleasant place for your stay. Nested in the heart of Melbourne's CBD, Novotel Melbourne on Collins strives to provide an ideal blend of comfort and convenience to our guests. We take pride in our dedicated team who ensure that our guests receive the professional service they deserve and our culinary team is thrilled to know that the buffet breakfast met your taste, offering a variety of choices to start the day right. We hope we will have the opportunity to see you again in the future. Best regards, Andrew Maynard, General Manager

Lokasi strategis

Catatan tamu Avis 4.0/5

Anonim Bisnis - Ulasan terverifikasi ALL

Semuanya menyenangkan, kamar deluxenya luas, makanan enak dan variasinya banyak, lokasi dekat kemana-mana.

Dear Rika, We would like to thank you for this review about your recent experience in our hotel. We are glad to know that you had a pleasant stay and that you appreciated our strategic location. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Central and classy location and very comfortable

Catatan Tripadvisor 5.0/5

Andrew B Ulasan TripAdvisor tersertifikasi

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.676 ulasan 9.2/10 Lokasi
  • 3.523 ulasan 6.1/10 Kamar
  • 3.322 ulasan 8/10 Pelayanan
  • 87 ulasan 3.1/10 Internet
  • 1.516 ulasan 5.6/10 Kenyamanan
  • 1.200 ulasan 6.3/10 Kebersihan
  • 977 ulasan 7.9/10 Sarapan
  • 10 ulasan 9.3/10 Keberlanjutan

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