Pullman Kuala Lumpur City Centre - Hotel & Residences 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,874 أراء

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4 Jalan Conlay, 50450 KUALA LUMPUR, ماليزيا

الوصف

خدمات الفندق الإضافية

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
ماليزيا

نظام تحديد المواقع العالمي (GPS):3.15013, 101.7145

الهاتف
فاكس +60 3-2170 8808

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,874 أراء

ملاحظة أراء العملاء 3.0/5

Mohammed S. A. A. العائلات - تقييمات مؤكدة لفندق ALL

Dear Mohammed S. A. A., Thank you for sharing your feedback with us. We’re pleased to know that you enjoyed our excellent location and found our team friendly and welcoming. We sincerely apologize, however, that the condition of the room and furniture did not meet your expectations. We understand how important A. comfortable and well-maintained bathroom is to the overall guest experience, and your comments have been noted for our ongoing refurbishment and maintenance plans. We truly appreciate your honest feedback and hope to have the opportunity to provide you with A. more comfortable experience on your next visit. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 2.5/5

Ameen A. B. A. العائلات - تقييمات مؤكدة لفندق ALL

Dear Ameen A. B. A., Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate you highlighting the areas that impacted your stay, as your comments help us continuously improve our services and facilities. We regret to learn that our breakfast selection did not fully meet your expectations. We understand the importance of offering a diverse range of choices to cater to our international guests, and we have taken note of your comments regarding Arabic dishes, salad variety, and additional selections. Your feedback will be shared with our Culinary team for their consideration as we continue to enhance our buffet offerings. Regarding the security deposit, we apologise for the inconvenience and concern caused by the delay in receiving your refund. Please be assured that the release of the deposit is processed by the hotel upon departure, after which the actual crediting time may vary depending on the guest’s bank and card issuer. This duration is anywhere between two-four weeks. We appreciate your patience and recommend contacting us directly should you require further assistance in checking the status of the refund. We also appreciate your suggestions regarding the suite layout and amenities. Your feedback on the use of storage spaces and the possibility of including a washing machine has been noted and will be shared with our management team for future consideration. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back in the future and provide a more satisfying experience. Warm regards, Devi.C Guest Experience

ملاحظة أراء العملاء 4.0/5

Mohammed A. S. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

Dear Mohammed A. S., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, as well as the cleanliness of the hotel and the efficiency of our check-in and check-out processes. However, we regret to learn that certain aspects of your stay did not fully meet your expectations. We understand your concerns regarding the deposit requirement and the limited space for unpacking clothes in the room. Your feedback has been noted and will be shared with the relevant team for review and consideration. We truly appreciate your valuable comments, as they help us improve our guest experience. We hope to have the opportunity to welcome you back again for an even more comfortable stay in the future. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 4.5/5

Fahad S. B. العائلات - تقييمات مؤكدة لفندق ALL

Dear Fahad S. B. Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our prime location. We also appreciate your comments regarding the breakfast buffet. We understand the importance of offering a variety that meets the tastes of our guests from the Gulf and Arab regions. Your feedback is valuable and will be shared with our culinary team as we continuously review and expand our menu selections to better cater to diverse preferences. Thank you once again for your thoughtful review. We hope to welcome you back for an even more enjoyable experience. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 0.5/5

Mohammad S. H. H. العائلات - تقييمات مؤكدة لفندق ALL

Dear Mohammad S. H. H., Thank you for taking the time to share your experience with us. We sincerely apologise for the disappointments you encountered during your recent stay. We are truly sorry for the condition of the apartment you were assigned and for the inconvenience you faced when requesting a change. Please allow us to clarify that our apartments do not offer views of the Twin Towers, as they are fully blocked by surrounding skyscrapers. We will endeavour to assign you with a city view for your future visit with us. Regarding drinking water, while the apartments are equipped with filtered water, your request for bottled water was handled by our housekeeping team. We are glad that the team provided it, but we apologise if this was not done in a courteous manner from the start. We also regret that the service you received fell short of the standards we aim to deliver. Your feedback about the need for more experienced and empowered team members has been shared with the relevant departments for immediate review. Thank you once again for bringing these matters to our attention. We truly appreciate your past support and hope that we will have the opportunity to restore your confidence in our hospitality. Kind regards, Devi.C Guest Experience

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