Pullman Kuala Lumpur City Centre - Hotel & Residences 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 4,033 أراء

نضمن لكأفضل سعر
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4 Jalan Conlay, 50450 KUALA LUMPUR, ماليزيا

الوصف

خدمات الفندق الإضافية

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
ماليزيا

نظام تحديد المواقع العالمي (GPS):3.15013, 101.7145

الهاتف
فاكس +60 3-2170 8808

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  4,033 أراء

تقييم TripAdvisor  4.1/5  643 أراء

2024 شهادة تميّز

Disappointed

ملاحظة Tripadvisor 4.0/5

dophbd تقييم TripAdvisor المعتمد

I am a Diamond member and for the 1st time since I am Diamond and before Platinum, I didn't have specific attention like plate of fruits, cake or chocolate (room 2423). The breakfast baguette wasn't fresh. They bringed a new one still frozen inside! Asking for the cleaning of the room is useless. 5 hours later I had to call the Housekeeping Department. 5:30pm, I had to call to receive the laundry gave the day before which was supposed to be delivered at noon ! Sedap Restaurant (international), 3 choice of red one and it took them 10 minutes to discover that in an Accor group hotel the French one wasn't available. A dinner without wine is sad. With such a poor choice, I understand why we are the only clients. It miss an involved General Manager.

Dear dophbd, Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you encountered during your recent stay. Regarding the welcome amenities, our team was unable to deliver them on your arrival day as the Do Not Disturb (DND) sign was activated for your room. However, a fresh set was delivered the following day. We regret that this did not meet your expectations as a loyal Diamond member. We are also truly sorry for the issues you experienced with the breakfast baguette, the limited red wine selection at Sedap Restaurant, and the unavailability of the French wine, which should not happen in an Accor property. Your comments on this matter have been highlighted to our Food & Beverage team for immediate review and correction. Additionally, the delays in room cleaning and the late delivery of your laundry are far from the service standards we aim to provide. We understand how frustrating this must have been, and we apologise for the inconvenience caused by these inconsistencies. Please be assured that your feedback has been shared with all relevant departments for urgent improvement. We appreciate your loyalty as a Diamond member, and we hope to restore your confidence in us during your next stay. Kind regards, Devi.C Guest Experience

BEST DRINK THANK YOU

ملاحظة Tripadvisor 5.0/5

Getaway68179072427 تقييم TripAdvisor المعتمد

Anjacy has shown top tier service with her bar-tendering skills. Her exclusive apple sour recipe is just so good. THANK YOU ANJACY

Dear Getaway68179072427, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the drink and that Anjaly impressed you with her top-tier bartending skills. She will be thrilled to know that her special apple sour recipe made such a great impression. Your appreciation truly motivates our team. We look forward to welcoming you back for more exceptional experiences at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 0.5/5

Mohammad S. H. H. العائلات - تقييمات مؤكدة لفندق ALL

الشقه كانت متهالكه ومراتب السرى كانت قديمه وطلبت تغيير الغرفه لأنه حجزت بإطلالة على البرجين ولكن لم اجد تجاوب وايضا لا يوجد ماء للشرب وعند الطلب يفيدوني بالطلب من المطعم بفلوس اول مره اسكن بفندق بهذا الوضع وانا سكنت فيه لما كان تابع لفندق برنس وايضا تعامل مسؤولي الفندق غير جيد

Dear Mohammad S. H. H., Thank you for taking the time to share your experience with us. We sincerely apologise for the disappointments you encountered during your recent stay. We are truly sorry for the condition of the apartment you were assigned and for the inconvenience you faced when requesting a change. Please allow us to clarify that our apartments do not offer views of the Twin Towers, as they are fully blocked by surrounding skyscrapers. We will endeavour to assign you with a city view for your future visit with us. Regarding drinking water, while the apartments are equipped with filtered water, your request for bottled water was handled by our housekeeping team. We are glad that the team provided it, but we apologise if this was not done in a courteous manner from the start. We also regret that the service you received fell short of the standards we aim to deliver. Your feedback about the need for more experienced and empowered team members has been shared with the relevant departments for immediate review. Thank you once again for bringing these matters to our attention. We truly appreciate your past support and hope that we will have the opportunity to restore your confidence in our hospitality. Kind regards, Devi.C Guest Experience

Great hospitality

ملاحظة Tripadvisor 5.0/5

Shaoye تقييم TripAdvisor المعتمد

Great hospitality and prompt service when requested. Special thanks to the attentive team (Teressa, Adam and other staff that I cannot remember, sorry) in club lounge, The food and beverage selection is extensive and the environment is cosy for relaxation.

Dear Shaoye, Thank you for your wonderful review. We are delighted to hear that you enjoyed our hospitality and experienced service from the heart throughout your stay. Your kind words for our Club Lounge team , especially Teressa, Adam, and the rest of the team are truly appreciated, and we will be sure to share your compliments with them. We are also pleased that you found the food and beverage selection to be impressive and the ambience of the Club Lounge to be cosy Thank you once again for choosing to stay with us. We look forward to welcoming you back for another comfortable and enjoyable visit. Kind regards, Devi.C Guest Experience

Nice stay

ملاحظة Tripadvisor 5.0/5

RendiR91 تقييم TripAdvisor المعتمد

Satisfying. We had nice stay for 2 nights here. Good accessibility to activity spots and shopping malls. Will stay here again in the future. Good service by Mr Amerul.

Dear RendiR91, Thank you for sharing your wonderful feedback. We are delighted to hear that you had a satisfying stay with us and enjoyed the convenient location. It is also a pleasure to know that Mr. Amerul provided excellent service during your stay and we will be sure to share your kind words with him. We truly appreciate your intention to stay with us again and look forward to welcoming you back for another pleasant experience in the future. Kind regards, Devi.C Guest Experience

بالاشتراك مع TripAdvisor

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جميع فنادقنا في كوالالمبور

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.