Pullman Kuala Lumpur City Centre - Hotel & Residences 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 3,908 أراء

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4 Jalan Conlay, 50450 KUALA LUMPUR, ماليزيا

الوصف

خدمات الفندق الإضافية

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

الإقامات المتوفرة لدينا

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موقع الفندق

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
ماليزيا

نظام تحديد المواقع العالمي (GPS):3.15013, 101.7145

الهاتف
فاكس +60 3-2170 8808

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  3,908 أراء

ملاحظة أراء العملاء 4.5/5

Fahad S. B. العائلات - تقييمات مؤكدة لفندق ALL

موقع مميز ولاكن يوجد ملاحضة على بوفية الإفطار لايراعي ذوق دول الخليج والدول العربية

Dear Fahad S. B. Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our prime location. We also appreciate your comments regarding the breakfast buffet. We understand the importance of offering a variety that meets the tastes of our guests from the Gulf and Arab regions. Your feedback is valuable and will be shared with our culinary team as we continuously review and expand our menu selections to better cater to diverse preferences. Thank you once again for your thoughtful review. We hope to welcome you back for an even more enjoyable experience. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 0.5/5

Mohammad S. H. H. العائلات - تقييمات مؤكدة لفندق ALL

الشقه كانت متهالكه ومراتب السرى كانت قديمه وطلبت تغيير الغرفه لأنه حجزت بإطلالة على البرجين ولكن لم اجد تجاوب وايضا لا يوجد ماء للشرب وعند الطلب يفيدوني بالطلب من المطعم بفلوس اول مره اسكن بفندق بهذا الوضع وانا سكنت فيه لما كان تابع لفندق برنس وايضا تعامل مسؤولي الفندق غير جيد

Dear Mohammad S. H. H., Thank you for taking the time to share your experience with us. We sincerely apologise for the disappointments you encountered during your recent stay. We are truly sorry for the condition of the apartment you were assigned and for the inconvenience you faced when requesting a change. Please allow us to clarify that our apartments do not offer views of the Twin Towers, as they are fully blocked by surrounding skyscrapers. We will endeavour to assign you with a city view for your future visit with us. Regarding drinking water, while the apartments are equipped with filtered water, your request for bottled water was handled by our housekeeping team. We are glad that the team provided it, but we apologise if this was not done in a courteous manner from the start. We also regret that the service you received fell short of the standards we aim to deliver. Your feedback about the need for more experienced and empowered team members has been shared with the relevant departments for immediate review. Thank you once again for bringing these matters to our attention. We truly appreciate your past support and hope that we will have the opportunity to restore your confidence in our hospitality. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 0.5/5

Khalid S. S. A. العائلات - تقييمات مؤكدة لفندق ALL

رائحة دخان السجاير مااستطعت النوم من الرائحه ولاتوجد نظافه ولايطابق الصور نهائيا ولايوجد قوارير للماء والافطار لايوجد اصناف وليس جيد وطلبت ضيافه وقت الحجز ولم يعمل بها وعلى ذالك السعر مبالغ فيه وليس على قدر الخدمه

Dear Khalid S. S. A., Thank you for taking the time to share your feedback with us. We sincerely apologise that your recent stay did not meet your expectations and for the inconvenience you experienced. We are truly sorry to hear about the smell of cigarette smoke and the cleanliness issues in your room. We understand how disruptive and uncomfortable this can be. Thank you for contacting us during your stay and our team immediately sent a runner to assist with your request for bottled water and to address the smoke concern, but we regret that the overall experience still fell short. We also apologise for the absence of the complimentary refreshments you had requested during booking and for the disappointment with the breakfast variety. These are not the standards we aim to deliver, and your comments have been shared with the respective departments for immediate review and improvement. We understand your concern regarding the room rate, and we are sorry that the value did not reflect the level of service you expected. Thank you once again for your constructive feedback. We truly appreciate the opportunity to improve, and we hope we may welcome you back in the future for a much better experience. Kind regards, Devi.C Guest Experience

ملاحظة أراء العملاء 5.0/5

Yasir A. A. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

جميل جداا

Dear Yasir A. A., Thank you for your excellent rating! We truly appreciate your support and are glad to know you had a great stay with us. We look forward towelcoming you back again soon to Pullman KLCC Hotel & residences. Kind regards, Devu.C Guest Experience

ملاحظة أراء العملاء 3.0/5

Tareq A. K. A. Z. العائلات - تقييمات مؤكدة لفندق ALL

الموقع ممتاز كادر الاستقبال محترف و جيد جداً الا ان خدمة الغرف و نظافتها لم تكن جيدة

تقييمات فنادقنا من مستخدمين آخرين

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  • 5 أراء 10/10 الشاطئ

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