Novotel Kuala Lumpur City Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,501 أراء

نضمن لكأفضل سعر
Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, ماليزيا

الوصف

خدمات الفندق الإضافية

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.

  • A MYR10 Tourism Tax per room per night applies to all foreign guests, payable at the hotel.

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
ماليزيا

نظام تحديد المواقع العالمي (GPS):3.151229, 101.71252

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,501 أراء

ملاحظة أراء العملاء 5.0/5

Khalid A. R. الأصدقاء - تقييمات مؤكدة لفندق ALL

موقع ممتاز قريب جدا من شارع العرب وجميع الخدمات والفندق نظيف وتسجيل الدخول كان سلس الموظفين ودودين و بشوشين و متعاونين اما بخصوص مطعم الفندق لم اجربه

Dear Khalid A. R., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

ملاحظة أراء العملاء 1.5/5

Adeebah A. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

الماء في الحمام وسبب لي إسهال يجب توفير قاورير شرب إلزامي علئ الفندق

Dear Adeebah A., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. On behalf of the hotel, please accept our sincere apologies for the discomfort you experienced. We are sorry to hear about the issues you encountered with the water and we completely understand how this impacted your stay. Please be assured that we have examined the water from our 3M drinking water filter and it meets safety standards for consumption. Nevertheless, we deeply regret the inconvenience caused. Once again, we sincerely apologise for your experience and hope to have the opportunity to welcome you back, ensuring a more comfortable stay. Sincerely Angelia Ku General Manager

إقامة مريحة جدا

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

الموقع ممتاز وقريب من كل ما يرغب به السائح في منطقة مميزة والإقامة مريحة جدا بالنسبة للغرف والنظافة وطاقم الفندق في جميع مرافق الفندق

Dear M.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

موقع ممتاز يقع بين شارع العرب و البرجين التوأم

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

كل شي جميل في الفندق . موقع ونظافه وخدمة

Dear Ahmed, We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Really it’s a bad experience at all my life

ملاحظة أراء العملاء 0.5/5

A. العائلات - تقييمات مؤكدة لفندق ALL

التعامل سيئ جدا لا يوجد اسرة للاطفال او غطاء او سرير اضافي الاكل سيء جدا ولا يوجد اكل عالمي لا يوجد منفس للغرف وزوجتي اتعطلت في المصاعد وتم حل المشكلة خلال نص ساعة هذا يعتبر استهتار في الارواح ويوجد ٨ اشخاص داخل المصعد هذه المدة كاملة

Dear A., Thank you for sharing your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. I regret to hear about your experience and apologise for any inconvenience caused during your visit. Regarding your concerns about extra beds and blankets, the hotel does have these items available upon request and applicable charges for the extra bed. However, during your stay, these amenities were fully taken due to high demand during the holiday season. I understand how important these are, especially when traveling with children, and will work on improving our stock levels to better accommodate our guests in the future. On your comment about no smoking rooms available, the hotel is a smoke-free hotel, but we do offer a dedicated smoking area outside the hotel for guests who require it. I apologise if this was not clearly communicated to you from my team during your stay. With regard to the elevator issue, I want to assure you that the safety and comfort of our guests are our priorities and such incident do not occur frequently to us. I have personally reviewed the situation with our engineering team together with our external technician after the incident. Immediate steps are being taken to ensure all elevators are thoroughly inspected to prevent similar occurrences in the future. I am also sorry to hear that the food did not meet your expectations and will share your feedback with the culinary team to review the variety and quality of our offerings. Once again, I am deeply sorry for the challenges you faced during your stay. We appreciate your feedback and we sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Sincerely Angelia Ku General Manager

تقييمات فنادقنا من مستخدمين آخرين

  • 2,722 أراء 9.5/10 الموقع
  • 2,275 أراء 7.5/10 الغرفة
  • 2,413 أراء 8.3/10 الخدمة
  • 48 أراء 6.4/10 إنترنت
  • 1,160 أراء 8.1/10 مستوى النظافة
  • 970 أراء 5.6/10 مستوى الراحة
  • 903 أراء 6.6/10 الإفطار
  • 176 أراء 5.4/10 حمام سباحة

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