ibis Kuala Lumpur City Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,232 أراء

ibis Kuala Lumpur City Centre - Image 1
ibis Kuala Lumpur City Centre - Image 2
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الوصف

خدمات الفندق الإضافية

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

الإقامات المتوفرة لدينا

احجز في هذا الفندق

موقع الفندق

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

نظام تحديد المواقع العالمي (GPS):3.163079, 101.714573

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  2,232 أراء

تقييم TripAdvisor  3.8/5  523 أراء

Bad house keeping or front desk service!

ملاحظة Tripadvisor 3.0/5

Vince L Friends getaway - تقييم TripAdvisor المعتمد

Mr Vince, Thank you for sharing your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your recent stay. We truly value your loyalty and are very sorry to hear that our response fell short this time. What you described is certainly not the level of service we aim to provide, and we regret the delay and lack of assistance after your call to the front desk. We understand how frustrating this must have been, especially given your history of staying with us regularly. Please rest assured that we are addressing this with our team to ensure such lapses do not happen again. Your experience matters deeply to us, and we hope to have the opportunity to restore your confidence in our service on your next visit. Thank you again for your continued support, and we hope to welcome you back under better circumstances. Warm regards, Vivian Chu Hotel Manager

Awful!

ملاحظة Tripadvisor 1.0/5

Anthony P تقييم TripAdvisor المعتمد

Mr Anthony, Thank you for sharing your feedback. We deeply apologize for the issues you experienced during your stay. We understand that noise, unpleasant odors, and cleanliness are crucial factors for a comfortable visit, and we regret that we did not meet your expectations in these areas. We sincerely apologize for the noise disturbances and the condition of the shower and windows in your room. This is certainly not the experience we aim to provide, and we will immediately address the concerns you raised with our housekeeping and maintenance teams to ensure these issues are resolved. We also apologize that we were unable to accommodate your request for a higher-level room; we strive to fulfill all requests when possible, and it’s unfortunate that we could not do so on this occasion. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance in the future. If you’d like to discuss your experience further or if there’s anything else we can do to make things right, please don’t hesitate to reach out directly. Best regards, Vivian Chu Hotel Manager

Room for improvements.

ملاحظة Tripadvisor 4.0/5

Catwoman1105 العائلات - تقييم TripAdvisor المعتمد

Sir/Mdm I am writing to apologize for the unfriendly hospitality you experienced during your recent visit to our home. We understand how important it is to make our guests feel welcome and we are deeply sorry that we failed to do so. We understand that it is our responsibility to make sure our guests are comfortable and feel at home. We regret that we did not provide you with the warm and inviting atmosphere that you deserved. We should have been more attentive to your needs and made sure that you felt welcomed and appreciated. We are sorry that we did not make the effort to get to know you better and make your visit more enjoyable. We should have taken the time to learn more about you and your interests, and we apologize for not doing so. We are also sorry for any inconvenience we may have caused you during your visit. We should have been more accommodating and understanding of your needs. We should have been more flexible and accommodating to your requests. We understand that our lack of hospitality has caused you to feel unwelcome and uncomfortable. We are truly sorry for this and we promise to do better in the future. We will strive to make sure that our guests feel comfortable and welcome in our home. Once again, we apologize for the unfriendly hospitality you experienced during your visit. Looking forward to welcoming you again soon. Thank you, Vivian Chu Hotel Manager

Warm & Professional Hospitality!

ملاحظة Tripadvisor 5.0/5

GrandTour47405045791 Solo travel - تقييم TripAdvisor المعتمد

Sir/Mdm Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager

Wonderful Stay with Exceptional Hospitality

ملاحظة Tripadvisor 5.0/5

HeartfulWanderlust العائلات - تقييم TripAdvisor المعتمد

Sir/Mdm Thank you for your feedback! Your input is valuable, and we're always working to make improvements based on customer suggestions. We always strive to exceed expectations, and your feedback helps us identify areas for improvement. Please let us know if there is anything specific you would like to see improved in our product. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. Best, Vivian Chu Hotel Manager

بالاشتراك مع TripAdvisor

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