ibis Styles Invercargill

ibis Styles Invercargill 3.5 stars

TripAdvisor rating 3.5/5 385 reviews

ALLSAFE approved hotel

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Description

Hotel extras

ibis Styles Invercargill offers business and leisure facilities including Wi-Fi in public areas and rooms, copy / print and fax facilities, direct dial telephone, work desk with chair, off-site gymnasium and in-house movie theatre

Hotel location

ibis Styles Invercargill

15 Tay Street
9810 INVERCARGILL
New Zealand

  • By plane

    INVERCARGILL At 3km / 1 miles

  • By plane

    INVERCARGILL At 3km / 1 miles

  • By train

    INVERCARGILL At 0km / 0 miles

GPS:-46.413208, 168.348672

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

2 breakfasts Non contractual photo

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Invercargill

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  385 reviews

Superb and awesome experience!

TripAdvisor rating 5.0/5

annadlluna TripAdvisor review

All the staff are very accommodating and very professional with special commendation to the exceptional customer service of Ranga (reception /chef). He's been very helpful to guide us and recommend some places to visit and activities to consider because it's our first time in Invercargill. Kudos to the team at Ibis Styles Invercargill!! Keep up the good work!!

Not what we expected

TripAdvisor rating 3.0/5

plmccabe TripAdvisor review

At first, we didnt think it would suit us, but once we got settled in, with all its little quirks, the spacious room was perfect. Not flash but comfortable bed, nice new bathroom, lacking with hooks for hanging clothing etc., not very good shelving around the handbasin. Bedroom curtain above bed needing to be shortened. Suggest another simple light chair as well by the Desktop as it is used as a dining table also. Desktop needed securing properly, someone obviously sat on it at some time. Disturbing time with tenants or guests who were yelling and noisy will all hours of morning, this could be a "one off" situation but certainly not what you pay for. Had kitchenette with microwave only but no dishes/bowls to use other than you two provided cup,saucer and plate etc. Yes we would go back if we were wanting cheaper accommodation as it was clean and tidy.

Dear guest, Thank you for your feedback, I am pleased to see that your enjoyed your stay with us, I am sorry that you were disturbed by some noisy guests, but please note that if you are back with us in the future we do have 24 hours staff available and if anything like this was to happen again you can call reception at any time.

Comfortable accommodation but ongoing construction nearby

TripAdvisor rating 4.0/5

ChoirTrip2008 TripAdvisor review

I stayed for two nights in a self-catering unit and was pleased to have off-street car parking. I did have a couple of issues with lights not working in the bathroom and in the main room which were fixed after I reported the problems. I was pleased that the lift was available as I needed to take bags from and to the car during my stay as my room was on the top (fourth) floor.

Checked out after one night

TripAdvisor rating 1.0/5

JetjetB TripAdvisor review

Two bedroom apartment was not suitable for 3-4 people. Beds in corners so inside person gets trapped. One bed felt like a pullout couch it was so lumpy. The seal on the fridge was bad so door swung open on its own until we put something against it. Bathroom smelled strongly of smoke then weird smells with every flush or water run. They provide two chairs, two pouf stools and a loveseat meaning a group of 3-4 can't really sit down and relax or eat together. Almost every window pane was cracked. This room was so unfit for purpose that we left after the first night. We have not even received a refund for the unused nights as yet. Worryingly, if I hadn't offered it myself after we already had the keys, our vaccine passes would likely not have been checked.

Thank you for your feedback, we are sorry to hear your stay with us was so disappointing. We will pass on your feedback on to management. We will also refund you as soon as possible.

Recommend

TripAdvisor rating 4.0/5

G S TripAdvisor review

Some expected services such as a hotel compendium and a welcome drink were not provided, possibly due to the Covid pandemic precautions. Wifi connection was intermittent at times in the evenings. Otherwise excellent.

Thank you for your feedback, we are glad you had a great stay with us and would recommend us for future stays. unfortunately due to Covid this is the reason we do not have a hotel compendium in the rooms or welcome drinks. We have also just switched over our WIFI providers, this may be a reason for the intermittent times.

Clean, Tidy and Comfy

TripAdvisor rating 4.0/5

Holz64 Business - TripAdvisor review

The hotel has been converted from a student apartment type accommodation and is in an old building, however the rooms are modern clean and spacious. The beds are comfy and the bathroom had a good shower in it. The hotel does provide access to gym, but you need to ask reception. There is no restaurant however plenty of cafe's in the local area. I recommend Toasted, absolutely delicious! I had two seperate bookings and the hotel was kind enough to put me in the same room for both meaning i did not need to check out. Much appreciated

Thank you for your feedback, we are pleased that you had an enjoyable stay with us. We are pleased that your stay was comfortable and you enjoyed your room. We are also glad that our staff were able to make it easier for you by allocating the same room for both nights, meaning you did not have to shuffle around and you could just enjoy your time.

A little different

TripAdvisor rating 4.0/5

John S TripAdvisor review

Not your typical Ibis. If you are use to the typical modern back to basis style of Ibis hotel this one is different. I appears to be in a converted older building. We had an apartment which consisted of a bedroom, bathroom, large sitting room and a well equipped kitchen. There is parking in the basement. It was clean and tidy and the staff friendly.

Thank you for your feedback, we are happy that you enjoyed your stay with us. We are glad to hear that you enjoyed your room and our staff made your stay welcoming.

Comfortably average

TripAdvisor rating 3.0/5

johnandmaggie Business - TripAdvisor review

Have stayed at the Ibis in Invercargill previously and it is average accommodation. On arrival, I was pleasantly checked in (with no mention of loyalty status), but there was no ready record of my "breakfast included" booking. I was then informed that they stopped providing breakfast "ages ago", but it would be delivered to my room later. Which it was eventually when I rang up to check on it before I retired for the night! No free drinks vouchers, as no bar in the hotel. Bottle of water and biscuit as a loyalty gift (I think? There was no note.) in the room. Had to phone every night (4 nights) to ask for the breakfast to be delivered. Room comfortable and clean and accommodation as expected for an Ibis Styles. Noisy in hotel on the Saturday, but this settled by 11pm. Secure parking beneath hotel, which was much appreciated.

Thank you for your feedback, we are sorry you had such a disappointing stay with us regarding your Accor status and your breakfast. We are glad that your did enjoy your room and our on site parking. We will take on board your feedback regarding the Accor status on arrival and try make changes for future arrivals.

Our Southland Tour

TripAdvisor rating 2.0/5

bobS3669RD TripAdvisor review

I automatically book Accor if there is a hotel in the city or town we are staying in, i just assume an Accor branded venue will meet the usual high standards. High standards were not the case here! The original room we were given was very very small, had no air conditioning and was dirty. The room did have a stand up fan but being in the western side of the building the heat generated from hot afternoon sun was all but unbearable and the mould in the shower was disgusting! We spent one night in the room but decided to move to another hotel for the other two nights we had in Invercargill. On talking to reception we were shown a two bedroom apartment which was much better than the original room and decided to continue our stay with Accor. We were happy with the apartment and appreciate the receptionist making the change for us. That said this hotel does not come close to what I would expect from an Accor branded venue.

Thank you for your feedback, we are sorry that you had a disappointing stay with us. We are glad that the receptionist on duty was able to make your stay a bit more comfortable by changing your rooms. We will talk to housekeeping regarding the cleanliness of the bathrooms.

Whirlwind Visit

TripAdvisor rating 3.0/5

Chris B TripAdvisor review

Visiting Invercargill to see Richardsons Transport World, Motorcycle Mecca & the Hayes Burt Munro Collection. The Ibis central location was ideal. I had a comfortable & clean room. Portable air-con unit made my room very comfortable. I had reserved parking, grateful my car was in a secure location although the garage was a little tight. A continental breakfast is available on request for a modest $10. Great, as I wanted to make an early start the next morning. The hotel was quiet, no road noise. Staff were polite & cheerful. Excellent.

Thank you for your feedback, we are pleased that you had such an enjoyable stay with us. We are glad that you liked our central location, that your room was comfortable, and you enjoyed our breakfast packs we offer. We llok forward to hopefully seeing you again in the future.

Great value in Invercargill

TripAdvisor rating 5.0/5

gilliannvine Business - TripAdvisor review

Centrally located with secure undercover parking, the Ibis Styles in Invercargill is excellent value. In keeping with Accor policy, everything was spotlessly clean and my fourth-floor room had a view over the Opuni Creek.

Thank you for your feedback, we are happy that you enjoyed your stay with us. We are pleased that you liked our central location and the secure parking we offer. We are also pleased you enjoyed your room with us, we look forward to hopefully seeing you again in the future.

Convenient position

TripAdvisor rating 3.0/5

LightPacker294021 TripAdvisor review

The hotel was clean and tidy with a comfortable bed. A kitchenette in the room enabled us to have our own breakfast in the mornings. The positioning in the CBD was ideal along with good garaging for our vehicle. Unfortunately the old window in the room allowed both the wind and rain in.

Thank you for your feedback, we are pleased that you had a comfortable stay and enjoyed your room. We are also happy that you liked our central location and the garages for parking. We will pass on your feedback about the window in your room so we can get this checked.

Good location, Basic Facilities

TripAdvisor rating 3.0/5

WorldWideKiwi TripAdvisor review

This property could be described as Accor's answer to a Backpackers Hostel but a bit more private and expensive. [Cheap for a hotel though] It is a refurbished old building and our room was on the fourth floor. Compact is the word with a mini bathroom, only two small opening windows and no air-conditioning. The day we arrived the room was like a sauna. You have to have the windows open at night and street noise was very noticeable. We had booked breakfast but, upon enquiring, were told there was no longer any dining room, nor a bar. Our continental breakfast was delivered to our room on a tray the previous evening. There is free parking. We enjoyed a comfortable king-sized bed and all facilities in the bathroom worked well. I haven't commented on service because basically there was none and we only saw four staff over the three days.

Dear Guest, Thank you for your review. We regret that we were unable to make your stay pleasant enough. However, we do hope you choose to stay again so we have a chance to serve you better.

Good hotel in a city centre

TripAdvisor rating 4.0/5

SQFlyer72 Solo travel - TripAdvisor review

Hotel is situated in the city centre with restaurants, cafes and supermarkets within walking distance. Close walk to the bus stop for intercity buses and tour buses. Hotel room is typical ibis style and is good for short stays. Unfortunately, the hotel does not serve breakfast but one can always check out the cafes in the surrounding area.

Dear Guest, Thank you for your review. We're glad you had a fairly pleasant stay with us. Please choose to stay with us again.

Superb stay - exceeded expectations!

TripAdvisor rating 5.0/5

Anne W Friends getaway - TripAdvisor review

This hotel is right in town, close to the transport museums and the pick up point for Stewart Island. Plus the wonderful gardens are a short drive.. Right from meeting the friendly helpful reception staff, to the decor, the comfortable bedroom with ensuite and breakfast delivery system, this hotel has everything right on the button!

Dear Guest, Thank you for your positive feedback and perfect rating. We're very happy we made your stay a memorable one and hopefully you'll come stay with us again. Thank you for all the lovely things you've said about us. We'd love to see you again.

Central Invercargill

TripAdvisor rating 4.0/5

Eric G Couples - TripAdvisor review

It is probably one of the most central hotels, but it is a very spread out city with little sense of a town centre. However, close to some good restaurants, secure parking, easy to find, clean and friendly. Like some other Ibis Styles we've stayed in a bit quirky, but fine for a short two night stay.

Dear Guest, Thank you for your review. We're glad that your overall stay was pleasant despite the minute inconveniences you faced. We hope we will be successful in satisfying you completely if you decide to stay with us again.

A short first visit to Invercargill

TripAdvisor rating 4.0/5

rowanb552 Couples - TripAdvisor review

We enjoyed our two-night stay at the IBIS Styles Invercargill. The hotel location is convenient and the hotel wasquiet as well as obviously popular. . The complimentary breakfast is a welcome point of difference for the self-reliant traveller.

Dear Guest, Thank you for your positive review. We're glad you enjoyed your stay and have many good things to say about us. We hope this leads to several more visits from your end. We eagerly look forward to your next visit.

Good value for groups of travellers

TripAdvisor rating 4.0/5

MarmiteNZ Friends getaway - TripAdvisor review

Three bedroom flat option good for a few days with option to have more space by going to one of the two guest lounges. Convenient location at quiet end of town, close to airport, supermarkets and town centre. Average amenities and sometimes noisy neighbours balanced out by cleanliness and group pricing. Beds are comfortable.

Dear Guest, Thank you for your positive review. We're glad that you were met with a pleasant stay at our hotel. We hope this means that we will find you staying with us frequently. We look forward to your next visit.

Hotel Stay

TripAdvisor rating 4.0/5

458john Business - TripAdvisor review

i did not mind the room itself as I was only staying for one night. It had all the basic essentials I needed for that short stay. Probably suitable for one or two individuals, and if you're only staying for a short time.

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

Not the Ibis Styles I was expecting

TripAdvisor rating 1.0/5

MILJW002 Families - TripAdvisor review

Generally we have had a great experience with the Accor hotels. Our first preference is the M Gallery chain, but when they’ve not been an option Ibis has still been good. Cheap and cheerful. I was a little disappointed when we arrived at the Ibis Styles Invercargill. After we checked in and made it to the room it had more of a converted backpackers feel than a hotel. Not the “cheerful” part if was hoping for. Invercargill was a halfway point between Dunedin and Queenstown, and our original plan was to stop here on the way. We decided to push on to Queenstown rather than stay here. The staff were friendly, but it had more of a backpackers feel, and wasn’t particularly relaxing.

Thank you for sharing your most constructive feedback regarding your recent visit . We are extremely concerned to read the areas of opportunity that your review has brought to our attention and sincerely apologize for your experience and not meeting your expectations. Our relationship with our guests is of paramount importance to us.Please allow me to assure you that I will investigate this occurrence and take up this feedback seriously with my entire team in regards to the lapse in service and the adequate training needs will be reiterated to the team. I am extremely disappointed at letting you and ourselves down. The standard of service experienced by you is definitely not the kind that we aspire to achieve.

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