I liked the clean look of the hotel. Although our room was small, we enjoyed our short stay there. Unfortunately, the staff was totally uninformed how Accor members should get. No welcome drinks or any form of welcome. When asked was told that silver members must pay full for breakfast. Fortunately lady at reception the next morning said I do get discount. Chef that made the breakfast did not ask how we wanted our eggs prepared. Had to ask for bread and juice. Had problems with our tv but did not bother us much. Was very nice and easy parking in the garage.

All the staff are very accommodating and very professional with special commendation to the exceptional customer service of Ranga (reception /chef). He's been very helpful to guide us and recommend some places to visit and activities to consider because it's our first time in Invercargill. Kudos to the team at Ibis Styles Invercargill!! Keep up the good work!!

At first, we didnt think it would suit us, but once we got settled in, with all its little quirks, the spacious room was perfect. Not flash but comfortable bed, nice new bathroom, lacking with hooks for hanging clothing etc., not very good shelving around the handbasin. Bedroom curtain above bed needing to be shortened. Suggest another simple light chair as well by the Desktop as it is used as a dining table also. Desktop needed securing properly, someone obviously sat on it at some time. Disturbing time with tenants or guests who were yelling and noisy will all hours of morning, this could be a "one off" situation but certainly not what you pay for. Had kitchenette with microwave only but no dishes/bowls to use other than you two provided cup,saucer and plate etc. Yes we would go back if we were wanting cheaper accommodation as it was clean and tidy.

I stayed for two nights in a self-catering unit and was pleased to have off-street car parking. I did have a couple of issues with lights not working in the bathroom and in the main room which were fixed after I reported the problems. I was pleased that the lift was available as I needed to take bags from and to the car during my stay as my room was on the top (fourth) floor.

Two bedroom apartment was not suitable for 3-4 people. Beds in corners so inside person gets trapped. One bed felt like a pullout couch it was so lumpy. The seal on the fridge was bad so door swung open on its own until we put something against it. Bathroom smelled strongly of smoke then weird smells with every flush or water run. They provide two chairs, two pouf stools and a loveseat meaning a group of 3-4 can't really sit down and relax or eat together. Almost every window pane was cracked. This room was so unfit for purpose that we left after the first night. We have not even received a refund for the unused nights as yet. Worryingly, if I hadn't offered it myself after we already had the keys, our vaccine passes would likely not have been checked.