La Cour des Consuls Hotel&Spa Toulouse-MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 636 reviews

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La Cour des Consuls Hotel&Spa Toulouse-MGallery - Image 1
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La Cour des Consuls Hotel&Spa Toulouse-MGallery - Image 4
46 rue des Couteliers, 31000 Toulouse, France

Description

Hotel extras

  • Classic architectural elements

  • Gastronomic restaurant

  • Suitable for families (loan of baby bathtub, bottle warmer, high chair...)

  • Secure private car park with valet service (paid)

  • Pets allowed

Our accommodation(s)

Hotel location

La Cour des Consuls Hotel&Spa Toulouse-MGallery

46 rue des Couteliers
31000 Toulouse
France

GPS:43.599411, 1.441731

Telephone
Fax +33 5 34 31 67 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CENACLE

Le Cenacle is the place to get together. Open every day for business or private dining. Our chef, Clement Convard, has created a menu of traditional cuisine with a rich and nuanced twist. Booking required

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  636 reviews

TripAdvisor Rating  4.5/5  604 reviews

1 star hotel and NOT a 5 star hotel

TripAdvisor rating 1.0/5

Anna S TripAdvisor review

Awful experience! We got a room in the annex and not in the main building. Room was more then dated and in needs of a total renovation. Dark brown carpet floor with a lot of stains, the room was smelling from mould, the shower was just disgusting with the drain blocked with hair and dirt, this was causing a flood on the floor. The room was ice cold, we claim this to the reception, but it did not improve. Sorry, but this must be a joke calling this hotel a 5 star hotel?? Breakfast was very poor, not even fresh fruits were on the buffet. The breakfast room installed with very low sofas so you don’t sit comfortable, even here it is ice cold, other guests were having breakfast in their winter coats… Upon checking out and later communicating our claims to the hotel, we got a perposal to receive 10% back of 1 night stay, we accepted, but it is really not enough! Stay a way from this hotel! Now the hotel manager got back to me regarding my Google review… Did not even mentioned the terrible cold temperature we had in our room for our entired stay, nor did he mention my claims regarding the dirty carpet floor or the disgusting drainage in the shower that was blocked caused of hair and dirt… Also the strange smell of mould was not mentioned.. That hotel is just very odd! Stay away!

New Year’s Eve break with friends

TripAdvisor rating 5.0/5

444ruthh Friends getaway - TripAdvisor review

We stayed at the hotel for 3 nights for the end of December and New Year. There were four of us - two couples and we booked deluxe rooms which I would highly recommend My husband and I were in room 126 - it was a very spacious room with a fantastic bathroom and the bed was very large and very comfortable. The hotel is really luxurious and of a high quality. We enjoyed the bar each night and it does do great cocktails and beers and snacks. Breakfast was varied and plentiful and with a great selection of pastries. The staff at the hotel were very lovely and service is of a high standard - nothing was too much trouble from the front desk to the bedroom service staff and bar and breakfast Would recommend - would stay again !

very friendly and helpfull staff, nice building, romms a bit outdated compared to hotel range

Customer review rating 3.5/5

Vincent D. Couples - Confirmed reviews ALL

Almost was respected compared to range claimed (5 stars) To be improved : disposal in the bathroom to put ladies beauty bags, lights variation equipment to set light intensity in the bathroom / room, reshape the shower doors plastic joints to avoid flood, reshape the silicon joints of the bath tap to make it higher quality, cleanness of the elevator and facilities around, front door at front desk to be repaired (this is the first experience of the clients...)

Dear Mr Desveronnières, Thank you for sharing your feedback following your recent stay at La Cour des Consuls Hotel & Spa. We are grateful for your constructive observations, and we are sorry that certain aspects of your experience fell short of expectations. We appreciate your suggestion regarding the bathroom storage for beauty bags and will review the layout to improve convenience for our guests. Additionally, we are looking into the lighting system to ensure better control of intensity in both the bathroom and room. Rest assured, we are also addressing the shower doors, silicone joints, and the elevator cleanliness to ensure these details align with the high standards we aim to provide. Your comments are valuable to us as we continuously strive to enhance the comfort and satisfaction of our guests. We hope to have the opportunity to welcome you again and deliver a flawless experience. Lamia Salah Hotel manager

Great location and lovely hotel

Customer review rating 5.0/5

Nichola Friends - Confirmed reviews ALL

Rooms were large and spacious, check in & check out was seamless. Staff were attentive. Would recommend and go back to this hotel.

Dear Ms H., We very much appreciate your comments regarding your stay at the La Cour des Consuls Hôtel & Spa Toulouse - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lamia Salah General Manager

Off the beaten track

Customer review rating 2.0/5

Peter M. Couples - Confirmed reviews ALL

check in was fine. room was okay,, however the makeup mirror was mounted for someone in a wheelchair and was not adjustable to standing height., nor was a stool provided to permit makeup to be applied in a normal fashion. For a hotel with a gourmet restaurant, the dinner was less than satisfactory. The cassoulet was dried out and without the usual flavour. The blanquette de veau was flavourless and not very satisfying. The next morning breakfast was cold, cold eggs, cold bacon.

Dear Mr m.., I thank you for taking the time to tell us about your experience at La Cour des Consuls Hôtel & Spa Toulouse - MGallery. I am sorry that your experience did not meet your expectations. I assure you that your precious comments regarding the mirror and the experience with our gastronomic offer will be preciously shared with our housekeeping manager and our Chef in order to take the appropriate measures. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Lamia Salah Hotel Manager

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Other web-users rate our hotel

  • 223 reviews 9.3/10 Location
  • 367 reviews 6.6/10 Room
  • 459 reviews 8.5/10 Service
  • 6 reviews 2.6/10 WiFi
  • 150 reviews 7.6/10 Breakfast
  • 68 reviews 4.2/10 Cleanliness
  • 59 reviews 2.5/10 Value
  • 50 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.