Novotel Wroclaw Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 2,246 reviews

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Description

Hotel extras

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

Our accommodation(s)

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Hotel location

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 Wroclaw
Poland

GPS:51.09849, 17.024485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,246 reviews

TripAdvisor Rating  4.5/5  855 reviews

Certificate of excellence 2023

Well located, pleasant room

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We got a free room upgrade which was very nice. The room was spacious, clean and had all we neeeded for the stay

Dear Weronika, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your well-located room and appreciated the free upgrade. It's our aim to provide spacious, clean, and comfortable accommodations for our guests. We hope you had a wonderful stay, and we look forward to welcoming you back on your next visit. Sincerely, Sebastian Marona General Manager

Everything was perfect and clean

Customer review rating 4.5/5

Yevhen P. Families - Confirmed reviews ALL

The only thing I didn't like was that the windows didn't open in the room.

Dear Yevhen, Thank you for your positive feedback and for highlighting the cleanliness. We understand your concern about the windows, and we want to assure you that we are actively working on modernizing our rooms. Some of our rooms already have the option to open windows, and as soon as possible, we plan to extend this feature to more rooms. We appreciate your understanding and patience. Thank you for choosing our hotel and we hope to see you again soon! Best regards, Sebastian Marona General Manager

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

good stay. nice and comfortable hotel. good breakfast. friendly staff

Dear Magdalena, Thank you for your positive feedback! We are delighted to hear that you had a good stay and found our hotel comfortable. It's great to know that you enjoyed the breakfast and experienced friendly staff service. We appreciate your kind words and look forward to welcoming you back for another pleasant stay. All the best, Sebastian Marona General Manager

Good facility and location with poor hotel kitchen

TripAdvisor rating 3.0/5

wasylprv Business - TripAdvisor review

Living facility quite ok. Well located and easy to reach old town or railway station. Rooms equipped very well as for the price. All of impressions unfortunately quickly destroyed by hotel restaurant with prices at level of 4 star hotel but quality less than 1. Definitely kitchen is something which is big mistake and people working there shall have minimum cooking experience. Examples - carbonara without a bekon, fried vegetables almost completely fresh, soup with hard to bite mushrooms etc. Instead of that experience it is worth to visit restaurants nearby.

Thank you for sharing your thoughts with us. We appreciate your positive remarks about the living facilities, convenient location, and well-equipped rooms at our hotel. However, we're truly sorry to hear about your disappointment with the restaurant experience. Your feedback is valuable, and we apologize for falling short of your expectations. We take your comments seriously and will address them with our kitchen team to ensure improvements are made. We understand the importance of providing a high-quality dining experience, and we regret any inconvenience caused. We hope to have the opportunity to welcome you back and offer you a more satisfying experience in the future. All the best, Sebastian Marona General Manager

Great experience

Customer review rating 5.0/5

Aya Business - Confirmed reviews ALL

The team were very supportive and the hotel is great

Dear AYA, We're delighted to receive a flawless rating from you! It's our pleasure to provide you with an outstanding stay. Sincerely, Sebastian Marona General Menager

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Other web-users rate our hotel

  • 520 reviews 9.1/10 Location
  • 712 reviews 8.1/10 Room
  • 975 reviews 9.6/10 Service
  • 10 reviews 7.1/10 WiFi
  • 658 reviews 9.7/10 Breakfast
  • 616 reviews 9.2/10 Food
  • 269 reviews 9.1/10 Cleanliness
  • 261 reviews 9.3/10 Vibe

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