Mercure Vienna First

Customer review rating (ALL Rating) 4.6/5 1,031 reviews

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Desider Friedmann Platz 2, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

Our accommodation(s)

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Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,031 reviews

TripAdvisor Rating  4.4/5  793 reviews

Certificate of excellence 2025

Good location and appliances

TripAdvisor rating 5.0/5

Renan L TripAdvisor review

Great breakfast options, the staff is very nice, especially Magda :) All room appliances and service were really good.

Customer review rating 4.5/5

Mariana M. A. Business - Confirmed reviews ALL

The staff were willing to help from the moment I arrived to the moment I left the hotel, particularly by recep

Dear Mariana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Customer review rating 5.0/5

Daniel P. Friends - Confirmed reviews ALL

Alles top

Sehr geehrter Herr P., vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Ihr Lob motiviert unser Team, weiterhin exzellenten Service zu bieten. Mit freundlichen Grüßen, Roland Hamminger Hoteldirektor

Great stay!

TripAdvisor rating 5.0/5

pcgzr TripAdvisor review

Hotel is near the Schwedenplatz station. It is also easily walkable to the main sites to go to. Booked the privilege double room and it was is clean and spacious. Loved the free minibar inclusion. Breakfast has a good selection. Magda and Zerria were very helpful at breakfast. There were always smiling and accommodating with requests. Will definitely come back!

Customer review rating 4.5/5

Carolyn M. Families - Confirmed reviews ALL

Had a wonderful experience at the Mercure First Vienna Hotel. It is in a great location. The service can't be beat. Their breakfast was great. One day we were leaving very early to catch a train and they packed us a great "breakfast to go." It was wonderful!

Dear Carolyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

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Other web-users rate our hotel

  • 710 reviews 9.7/10 Location
  • 676 reviews 7.4/10 Room
  • 686 reviews 9.5/10 Service
  • 9 reviews 5.9/10 WiFi
  • 367 reviews 8.7/10 Breakfast
  • 351 reviews 5.5/10 Comfort
  • 261 reviews 8.9/10 Cleanliness
  • 98 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.