Mercure Penrith 4 stars

TripAdvisor rating 4.0/5 139 reviews
Mercure Penrith
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Penrith

Panther Place
2750
penrith
australia

Tel: +61247217700

Fax: (+61)2/47322928

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY AIRPORT At 85km / 52 miles

  • By train

    PENRITH RAILWAY At 3km / 2 miles

GPS :-33.760686, 150.684056

Our accommodations

Standard Queen Room

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Double Double

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior King Room

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe King Room

  • Max. number of persons: 2
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Family Room

  • Max. number of persons: 4
  • Area: From 32
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe King Suite

  • Max. number of persons: 2
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior King Suite

  • Max. number of persons: 2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Penrith

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

8,922 reviews

tripadvisor

TripAdvisor Rating 4.0/5

139 reviews

Comfortable beds, quiet rooms, friendly staff

Customer review rating 4.2/5

Dianne G. Couples - 15/01/2020 Confirmed reviews ALL

The room was very comfortable and quiet. We only stayed one night as we were going to dinner at Panthers. My only complaint is that the shower water leaks through the shower door and completely saturates the bathmat, and the bathroom floor. Otherwise, we had no problems.

Convenient, great service and spacious

Customer review rating 4.2/5

Lisa C. Families - 14/01/2020 Confirmed reviews ALL

The room was excellent. Met all the required needs except the air con didn't work properly. As we weren't in the room all the time, this was OK. Further the temperatures were quite extreme so don't think this was a regular occurrence. People were really friendly as well.

Great Staff

Customer review rating 4.2/5

Anita Families - 14/01/2020 Confirmed reviews ALL

The staff are very friendly and more than willing to help out with any queries and assistance that you need.

Customer review rating 4.2/5

Jenny Families - 14/01/2020 Confirmed reviews ALL

Friendly welcoming convenient comfortable clean.

Great stay

Customer review rating 4.2/5

Margaret W. Couples - 13/01/2020 Confirmed reviews ALL

Great hotel clean polite stuff lovely club beside it

Polite staff and clean well stocked facilities

Customer review rating 4.2/5

Rick Families - 13/01/2020 Confirmed reviews ALL

Only a short one night stay, however the staff were polite and the facilities are excellent.

Great stay for family

Customer review rating 4.2/5

Melinda Families - 13/01/2020 Confirmed reviews ALL

We stayed at Mercure Penrith to attend the Sydney Santa Spectacular and we pleasantly surprised at the quality of the stay. Our family room was perfect and the staff were extremely helpful and friendly. Options for dining were fabulous with the club so close by. Price was reasonable also.

Below average

Customer review rating 4.2/5

Natalie Friends - 13/01/2020 Confirmed reviews ALL

Very noisy. Wasn't impressed with the room

Very good

Customer review rating 4.2/5

Steve Business - 12/01/2020 Confirmed reviews ALL

Staff excellent and rooms were great

Excellent

Customer review rating 4.2/5

Natalie C. Couples - 12/01/2020 Confirmed reviews ALL

We were out of town and then had to stay an extra night due to the fires and unable to get to Canberra due to road closures, the hotel made it seemless for us. A massive thank you

Amazing Staff

Customer review rating 4.2/5

Gail S. Friends - 08/01/2020 Confirmed reviews ALL

Very nice staff.House keeping a well, And very pleasant to talk to.

Dear Gail S., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Room was clean and staff helpful which is the most important factor

Customer review rating 4.2/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Room was clean and staff helpful which is the most important factor

Dear Amir R., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Excellent

TripAdvisor rating 4.0/5

igj2020 Solo travel - 08/01/2020 TripAdvisor review

Modern hotel. Comfortable clean rooms and good value. Friendly and obliging service Easy reservation and check in procedure. I have used this hotel before over several years and it is of a consistent quality and never disappoints

Another Exceptional Stay

Customer review rating 4.2/5

Darren N. Couples - 07/01/2020 Confirmed reviews ALL

This is our 2nd visit and once again another great stay. The service we receive is always first class at Mercure Penrith. It is an absolute pleasure staying here and with the facilities attached at Panthers makes this a desired destination. We appreciated the upgraded room and certainly felt like a loyal customer.

Dear Darren N., We very much appreciate your comments regarding your stay at the Mercure Penrith. Thank you for your kind words regarding your stay. I will make sure this is shared with the Hotel Team. Its a pleasure to hear we have delivered another great stay to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Consistently good

Customer review rating 4.2/5

Anonymous Business - 07/01/2020 Confirmed reviews ALL

Good location, comfortable rooms and plenty of dining options (next door).

Dear Keith M., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback about consistency and your experience with us . Thank you for your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Relaxing, quiet & very clean!

Customer review rating 4.2/5

Caitlin C. S. Families - 07/01/2020 Confirmed reviews ALL

Everything was perfect from the moment we stepped into the foyer, staff were super friendly and very helpful, I needed a bottles warmed up for my daughter and they had no hesitations helping me! Always greeting with a smile. The room was very clean & tidy, with a beautiful view of the mountains. The location was absolutely perfect, especially when you have kids. We will definitely be back!

Dear Nathan Cassar-S., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm pleased to hear the children as well as yourself enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Much Better this time than last time

Customer review rating 4.2/5

Michael S. Business - 05/01/2020 Confirmed reviews ALL

This the fourth time I have stayed at the Mercure Penrith. I found the stay the best so far

Dear Michael Mr S., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to hear your experience was better for this stay. I hope we can continue to improve and deliver great service at the Hotel. Thank you again for sharing your experience. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

normal

Customer review rating 4.2/5

Anonymous Business - 05/01/2020 Confirmed reviews ALL

just a normal stay in a hotel

Dear Mark Wayne S., We very much appreciate your comments regarding your stay at the Mercure Penrith. I'm sorry to hear it was just a normal stay in a Hotel . I will share you feedback with the team to see if we can make improvements moving forward as we wish for all guest to enjoy their stay with us. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith

Fantastic

Customer review rating 4.2/5

Jeanette Families - 05/01/2020 Confirmed reviews ALL

We loved the stay. Room lovely except the shower leaking. Loved the atmosphere. Loved the location nice and central to everything we needed.

Dear Jeanette W., We very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry to hear about the shower, the maintenance team have rectified the issue . Thank you for informing us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith
Customer review rating 4.2/5

Judy Families - 05/01/2020 Confirmed reviews ALL

The accommodation was ok but the air-conditioning outlet was very loud and we found it very hard to sleep. Unable to turn it down as it is pre-set.

Dear Judy C., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Allison Armstrong Rooms Division Manager Mercure Penrith
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