Pullman Fuzhou Tahoe Hotel

Customer review rating 4.7/5 766 reviews
Pullman Fuzhou Tahoe
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to the City Park

  • Outdoor tennis court

  • Near to Fuzhou Railway Station

  • First Chaozhou cuisine in the Fuzhou brand hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Book best flexible rate on Saturday from now to 27 June 2020, you can enjoy Food & Beverage credit and late check-out.

Hotel location

Pullman Fuzhou Tahoe

No 3 Yang Tou Wei Road
Yue Feng Town
350011
fuzhou
china

Tel: +86059188669988

Fax: (+86)0591/88669988

Contact email

Check-in from 14h00

Check out up to 12h00

  • Xiangkai xincheng : 

  • Doumen : 

  • By plane

    CHANG LE AIRPORT At 48km / 29.83 miles

  • By car

    FUZHOU STATION At 4km / 2.49 miles

  • By train

    RAILWAY STATION At 5km / 3.11 miles

GPS :26.09044, 119.3382

Our accommodations

Each room type is perfectly appointed with a unique and comfortable bed, separate soak bath, rainforest shower, Satellite TV, free broadband Internet access and views of the city.

Accessible room

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

PREMIUM SUPERIOR ROOM, 1 King Size Bed and 1 Single Size Bed, City View

  • Max. number of persons: 3
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

SUPERIOR EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

SUPERIOR EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

DELUXE SUITE, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 85
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Mini Bar

Our restaurants and bars

CHAO PIN CHINESE RESTAURANT

Type of cuisine: Chinese

The restaurant serves a wide selection of authentic Teochew and Fujian cuisine. With 118 seats, 3 private rooms and 2 VIP rooms, it is perfect for celebrating family functions as well as entertaining corporate clients.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HE CAFE

Type of cuisine: International

Our All Day Dining restaurant has wonderful views of the city. It serves Chinese and International specialties for its breakfast buffet. Gourmet lunch buffet, themed dinner buffet, Western fusion à la carte menu and Children's menu are also available.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy our afternoon tea as well as the wide variety of cocktails, wines, fine tea and other beverages. A great place to unwind or have business networking.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

The exquisite lounge is open to guests of our Superior Executive Room category and above.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 700

  • Maximum capacity: 650 people

  • Maximum banquet capacity: 480 people

Find out more

Our guest reviews for
Pullman Fuzhou Tahoe

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

766 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,358 reviews

Good stay, but very much unhappy on pre-booked price

Customer review rating 4.7/5

Bo Solo - 23/01/2020 Confirmed reviews ALL

It was a good stay at the hotel, and the staff were very helpful and friendly. The only negative but extremely annoying part was my pre-booked member price was actually much higher than non-member non-pre-book on-premise day price. The front desk was very kind and pointed this out for me. The front desk and manager were able to offer me a match with member price based on the on-premise day price. However, I believe this would still be higher than usual pre-booked member prices. This has been an extremely unpleasant experience. I am not sure whether I would still be able to trust the pre-booked price without asking about on-premise price upon arrival.

Dear Bo, Thank you for staying at the Pullman Fuzhou Tahoe and giving us your most generous feedback regarding your recent stay. We are glad to know that you enjoyed your stay, and I was especially happy to read our staff members left such an excellent impression on you - much appreciated! As for the unpleasant pre-booked price you have mentioned, our team have to check and communicate with website team to update. Thank you again for sharing your experience, and looking forward to welcoming you again at Pullman. Sincerely, Samantha Liu Guest Experience Manager

Good stay

Customer review rating 4.7/5

Yibing Families - 15/01/2020 Confirmed reviews ALL

I requested a extra bed in the reservation which was not provided even though during checkin the front desk officer say she noted of it (after that i called the front desk they say extra charges applicable for extra bed so i changed my mind and ask for extra blanket, housekeeping delivered it very promptly) other than this, everything else was good. Especially the housekeeping ladies were very friendly.

Dear Yibing Julianne L., Warm greeting from Pullman Fuzhou Tahoe. Thank you very much for staying with us and sharing your wonderful experience. As for the unpleasant extra bed service you have mentioned, our housekeeping team has to check and retrain. Thank you again for sharing your experience, and looking forward to welcoming you again at Pullman. Our world is your playground! Sincerely, Samantha Liu Guest Experience Manager

Perfect!

Customer review rating 4.7/5

Jass L. Solo - 12/01/2020 Confirmed reviews ALL

Friendly and helpful staff.

Dear Saw Hoong L., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

amazing

Customer review rating 4.7/5

Anonymous Friends - 08/01/2020 Confirmed reviews ALL

great feeling

Dear Qian Chao Y., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

A good stay with staff service rating well

Customer review rating 4.7/5

Mr M. Families - 07/01/2020 Confirmed reviews ALL

A nice experience with a modern styled Pullman. Was very happy to be upgraded for both rooms and 1 to a suite which makes the Platinum or Diamond level feel more valued concerning upgrades compared to gold level. Check in was good as well as check out. Lounge is always a good thing to have. Options were sufficient if we did not want to go out for dinner. Dinner Buffet was very good value. Breakfast was good as well. Only brief visit to the pool area. It looked very nice. Temperature of the water was tempting for a dip. Rooms were a good size. I would rate as one of the best Pullmans I have been to.

Dear Mr M., Bonsoir! We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager

设施服务体验很好 付款方面有问题/ Great facility and service, the only problem was with the payment

Customer review rating 4.7/5

B-reet Families - 06/01/2020 Confirmed reviews ALL

设施 服务体验都很棒 唯一遇见都问题是我通过官网(all.accor.com)预定并付款 却在前台入住和退房时都午饭确认我已经付过款了。 在我离点后才确认确实已经付过款了 如果你们自己官方网站的订房系统都不那么可靠 我十分怀疑贵公司的 系统的可靠性。 Like I said great facility and service, the only problem was I booked and paid on all.accor.com. I would assume your official site would be integrated with your system. However, when I check in and check out, the front desk could not make sure if I have paid or not. One could only assume your own website would be your first priority system, but it did not work like that at all. My payment wasn't confirmed until hours I left your hotel. Hope this system could work better, cuz if I could get better experience with an agency, then there's must be something wrong with your system.

尊敬的徐先生: 您好!来自福州泰禾铂尔曼酒店的诚挚问候~非常感谢您在酒店设施、服务方面给予的好评,也很遗憾因为官网付款的问题没有给您带去百分之百的满意。关于官网付款的问题,我们信息技术支持部已立即与雅高官网信息技术支持工作人员沟通进行监测,接下来我们会加强官网的维护检测频率,保证官网的各项功能都可以正常使用。期待未来能给您带去更好的体验,再次感谢您的支持!祝您一切顺利! 谨启 刘艳 宾客体验经理

Stay as expected

Customer review rating 4.7/5

Simon Business - 18/12/2019 Confirmed reviews ALL

All expected Stay at this hotel again!

Dear Ho Lim Simon W., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

Great location and service

Customer review rating 4.7/5

Ms L. Business - 16/12/2019 Confirmed reviews ALL

Delicious Breakfast with numerous choices. Great location of hotel and shopping centre is nearby. Staff like Sanmi and Kiki are helpful.

Dear Suet Man l., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

mehhh

Customer review rating 4.7/5

Amran Business - 02/12/2019 Confirmed reviews ALL

I must say that the accommodation and the facilities are very good. What fell short was the internet service that was provided to the guest. The speed and the frequency of interruption was so bad. I came to Fuzhou to work and it is frustrating to work from the room when the internet was so shite. In addition, I must say that I was so bloody disappointed with the He Café. Before I booked at Pullman Hotel, I wrote an email to the hotel and specifically asked if during breakfast, whether the restaurant serve any Halal food. I asked this because in one of the advertisement, the hotel advertised it as having a halal breakfast. Your reservation agent by the name of Orchid Lin responded to the email stated that the hotel provides Halal food. However, when I was there, not a single dish was halal. None of the waiter/waiters, supervisors, knew what Halal was. Even my colleague who is from Fuzhou tried to ask them in Mandarin, even then none had a clue. I felt cheated and very disappointed because the main reason I booked the hotel was because of the response from Orchid. Very disappointed!

Dear Amran S., My name is Samantha Liu and I am the Guest Experience Manager of Pullman Fuzhou Tahoe. Thank you for taking the time to tell us about your experience during your recent stay with us. I wanted to respond directly to you regarding your unpleasant experience. I personally would like to express my deepest apology. Please rest assured that your valuable feedback regarding the WiFi has been shared with our Information Technology Solutions Manager for immediate investigation and follow up to prevent this from happening in the future; In regards to Halal food, we sincerely regret that we have failed to meet your expectations. Unfortunately we do not serve Halal food in our restaurant however we are able to purchase this upon guests request. We sincerely apologize that this was miscommunicated by our reservations agent. Your feedback has been shared with all senior management team and in the future any request for Halal food will be followed up by the Director of Food & Beverage and Executive Chef personally. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately we are unable to turn back the clock and as a gesture of goodwill we wish to offer you a free upgrade on your next stay with us. Please contact me directly at Sa… so I can make sure that the required arrangements are in place. Again, we much appreciate your constructive feedback and it is our hope that you will give us the opportunity to better serve you in the near future. I take full responsibility to improve the experience of your next visit. Thank you for being our guest and we sincerely look forward to welcoming you back to PUllman Fuzhou Tahoe in the not too distant future. Yours sincerely, Samantha Liu

Good!

Customer review rating 4.7/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Good!

Dear Ren M., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

Very Nice and New decor Hotel

Customer review rating 4.7/5

Blake H. Friends - 06/11/2019 Confirmed reviews ALL

Pullman Fuzhou Tahoe provides their me a very nice experience during my stay. There are many local food restaurant just in 5 mins walk. The best part is this hotel has nice decor and let you feel very comfortable.

Dear Chin-Sung h., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

wrong invoice was issued

Customer review rating 4.7/5

Anonymous Business - 28/10/2019 Confirmed reviews ALL

Wrong invoice was issued to me. In order to not miss the reimbursement, I have send overnight requiments to our acountant . I lost 200 RMB. Very bad experience

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Pullman Fuzhou Tahoe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samantha Liu Guest Experience Manager

Comfort and friendly

Customer review rating 4.7/5

Charles K. Families - 24/10/2019 Confirmed reviews ALL

Staffs are friendly and helpful He company and guide us half way to the place where we wanted to go.

Dear Jun Kit Charles K., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager
Customer review rating 4.7/5

Anonymous Couples - 25/09/2019 Confirmed reviews ALL

We were very happy with our stay. Your hotel meets the standard of the Pullman's brand. Apart from the hardware, your staff were extremely helpful and friendly. Frank, the concierge were ever ready to provide local information when asked. Overall, a very satisfied experience with Pullman Tahoe.

Dear Yong Wee G., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager

Great!!

Customer review rating 4.7/5

Rene Business - 11/09/2019 Confirmed reviews ALL

Very friendly and helpfull staff. New hotel, but stayed already for 3rd time. Very nice decorated , modern rooms. Very good price/quality. Breakfast also has good choice with local dishes. Good location to maal and restaurants. My favorite hotel in Fuzhou.

Dear Rene V., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We will bring 100 points service experience to you.. Sincerely, Samantha Liu Guest Experience Manager

Incredible experience. It was perfect from start to finish.

Customer review rating 4.7/5

Ellen G. Business - 31/08/2019 Confirmed reviews ALL

My stay at the Pullman left me a great impression! The best part of the stay was the enthusiasm and kindness of the staff. Every interaction that I had was both warm and very professional. Everyone at the front desk, working in the restaurants and cafe, as well as the room cleaning attendant was excellent. The head concierge Frank is clearly setting a very high standard of excellence. He made me feel welcome even before I arrived in China and assisted me with all of my needs. He went above and beyond in his service. I have now visited three major hotels in Fuzhou but will only return to the Pullman because of this experience with your team. The hotel is also spotlessly clean and beautifully designed. Thank you so much for EVERYTHING. I will be sharing my experience with anyone who wants to travel to China. I am so glad to have found your hotel and will return again next week!!

Dear Ellen G., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager

Everything is ok.

Customer review rating 4.7/5

Da G. Business - 16/08/2019 Confirmed reviews ALL

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Dear Da g., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

Excellent hotel

Customer review rating 4.7/5

Farand L. Couples - 14/08/2019 Confirmed reviews ALL

Brand new hotel. Room was great. Service was excellent. Food was amazing at the lounge.

Dear Farand L., We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Liu Guest Experience Manager

An enjoyable and restful stay - kudos to the hotel team

Customer review rating 4.7/5

Ken C. Friends - 08/08/2019 Confirmed reviews ALL

Room was well-maintained and furnished. Breakfast selections were varied and wholesome. The gym was spacious and clean. In-room dining service was prompt (delivered in 30 mins and pretty delicious!). Opted to use the hotel's airport limousine to catch my outbound flight, and it was well worth the expense. I thank the hotel team for the excellent service during my short stay.

Dear Mr. C., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager

Exceptional Service

TripAdvisor rating 5.0/5

O6890DGnicholasc Business - 24/07/2019 TripAdvisor review

This hotel facilities, the caring staff and the excellent attention to details put this hotel among some of the finest hotels in China. The gymnasium is unbelievable and the food is spectacular and caters for all nationalities. Well done.....I wont be staying anywhere else in Fuzhou.

Dear O6890DGnicholasc, Bonjour! We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Samantha Liu Guest Experience Manager Pullman Fuzhou Tahoe
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