Pullman Fuzhou Tahoe Hotel

Excellent room comfort experience. However My ALL stay not counted yet somehow.

clean, safe and professinonally organized

Good service and cozy place

Quick check in Quick response to request Clean and cozy Delicious food Excellent room services

very nice

It was a good stay at the hotel, and the staff were very helpful and friendly. The only negative but extremely annoying part was my pre-booked member price was actually much higher than non-member non-pre-book on-premise day price. The front desk was very kind and pointed this out for me. The front desk and manager were able to offer me a match with member price based on the on-premise day price. However, I believe this would still be higher than usual pre-booked member prices. This has been an extremely unpleasant experience. I am not sure whether I would still be able to trust the pre-booked price without asking about on-premise price upon arrival.

I requested a extra bed in the reservation which was not provided even though during checkin the front desk officer say she noted of it (after that i called the front desk they say extra charges applicable for extra bed so i changed my mind and ask for extra blanket, housekeeping delivered it very promptly) other than this, everything else was good. Especially the housekeeping ladies were very friendly.

Friendly and helpful staff.

great feeling

A nice experience with a modern styled Pullman. Was very happy to be upgraded for both rooms and 1 to a suite which makes the Platinum or Diamond level feel more valued concerning upgrades compared to gold level. Check in was good as well as check out. Lounge is always a good thing to have. Options were sufficient if we did not want to go out for dinner. Dinner Buffet was very good value. Breakfast was good as well. Only brief visit to the pool area. It looked very nice. Temperature of the water was tempting for a dip. Rooms were a good size. I would rate as one of the best Pullmans I have been to.

设施 服务体验都很棒 唯一遇见都问题是我通过官网（all.accor.com）预定并付款 却在前台入住和退房时都午饭确认我已经付过款了。 在我离点后才确认确实已经付过款了 如果你们自己官方网站的订房系统都不那么可靠 我十分怀疑贵公司的 系统的可靠性。 Like I said great facility and service, the only problem was I booked and paid on all.accor.com. I would assume your official site would be integrated with your system. However, when I check in and check out, the front desk could not make sure if I have paid or not. One could only assume your own website would be your first priority system, but it did not work like that at all. My payment wasn't confirmed until hours I left your hotel. Hope this system could work better, cuz if I could get better experience with an agency, then there's must be something wrong with your system.

All expected Stay at this hotel again!

Delicious Breakfast with numerous choices. Great location of hotel and shopping centre is nearby. Staff like Sanmi and Kiki are helpful.

I must say that the accommodation and the facilities are very good. What fell short was the internet service that was provided to the guest. The speed and the frequency of interruption was so bad. I came to Fuzhou to work and it is frustrating to work from the room when the internet was so shite. In addition, I must say that I was so bloody disappointed with the He Café. Before I booked at Pullman Hotel, I wrote an email to the hotel and specifically asked if during breakfast, whether the restaurant serve any Halal food. I asked this because in one of the advertisement, the hotel advertised it as having a halal breakfast. Your reservation agent by the name of Orchid Lin responded to the email stated that the hotel provides Halal food. However, when I was there, not a single dish was halal. None of the waiter/waiters, supervisors, knew what Halal was. Even my colleague who is from Fuzhou tried to ask them in Mandarin, even then none had a clue. I felt cheated and very disappointed because the main reason I booked the hotel was because of the response from Orchid. Very disappointed!

Good!