Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.3/5 3,323 reviews

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Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

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Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,323 reviews

Customer review rating 5.0/5

Elsie Y. C. Friends - Confirmed reviews ALL

The first person who greeted me upon arrival was Mr. Azfar, and he handled my check-in professionally and efficiently. The entire process was smooth and hassle-free, which made a great first impression. His friendly attitude and helpfulness truly enhanced my stay. Thank you, Mr. Azfar, for your excellent service and for making my experience much more pleasant.

Dear Elsie Y. C., Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to hear that Mr. Azfar made such a positive first impression and that your check-in process was handled professionally and efficiently. It is always encouraging to know that our team members' dedication, friendliness, and helpfulness have contributed to a pleasant and memorable stay. Your compliments will be shared with Mr. Azfar, who will be pleased to know that his efforts were recognized and appreciated. We sincerely thank you for choosing to stay with us and look forward to welcoming you back again in the near future. Sincerely, Brenda Heu Guest Relations

Customer review rating 3.5/5

Albert L. H. K. Families - Confirmed reviews ALL

Parking system have to be more improved

Dear Albert L. H. K., Thank you for your feedback. We appreciate your comments regarding our parking system and will share them with the relevant team for review and improvement. We value your input and hope to welcome you back for an even better experience in the future. Sincerely, Brenda Heu Guest Relations

Customer review rating 3.5/5

Kay L. K. Solo - Confirmed reviews ALL

Room was nice and big. Bed was comfy. RecThe drain in the toilet/shower was clogged and flooded after using the bathtub.

Dear Kay L. K., Thank you for taking the time to share your feedback. We are pleased to hear that you found the room spacious and comfortable, and that you enjoyed the bed. At the same time, we sincerely apologize for the inconvenience you experienced with the clogged drain in the bathroom, which led to flooding after using the bathtub. This is certainly not the standard we aim to provide, and we regret the impact it had on your stay. Please be assured that our engineering team has been informed and has taken immediate steps to inspect and rectify the issue to prevent a recurrence. We truly appreciate your comments, as they help us improve our services and facilities. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Brenda Heu Guest Relations

Customer review rating 2.5/5

Fletcher E. Friends - Confirmed reviews ALL

Hello , its was a good day at Pullman . overall its was good but unfortunately the air conditioning is not really works . we so hot and we wanna try to contact management/ customer services but its was has been last night. our room no. 1613 please take noted . Then, i was booked sea view but i got sea (partial) view and good for it because i can change my room from 1614 to 1613 . all are good tq

Dear Fletcher E., Thank you for your feedback and for choosing Pullman. We are pleased to hear that you had an overall good stay with us. We sincerely apologize for the inconvenience caused by the air conditioning not functioning properly and the difficulty in reaching our team during the night. Please be assured that our Maintenance team has been informed to inspect room 1613 immediately. We also take note of your comment regarding the room view allocation and appreciate your understanding in accepting the available room change. Thank you once again for bringing this to our attention. We value your feedback and hope to welcome you back for a more comfortable stay in the future. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Athirah F. H. Y. Families - Confirmed reviews ALL

We enjoyed our stay but there was that one time when the power tripped early in the morning and some of the food weren't topped up quickly.

Dear Athirah F. H. Y., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to know that you had a comfortable stay overall. At the same time, we sincerely apologise for the inconvenience caused by the power interruption and the delay in replenishment of certain breakfast items. Please be assured that your comments have been shared with our relevant teams for review and improvement. We truly appreciate your understanding and hope to welcome you back for a smoother experience in the future. Sincerely, Brenda Heu Guest Relations

Other web-users rate our hotel

  • 1,164 reviews 9.6/10 Location
  • 3,207 reviews 7/10 Room
  • 2,056 reviews 7.9/10 Service
  • 58 reviews 9.2/10 WiFi
  • 1,578 reviews 7.8/10 Comfort
  • 1,421 reviews 4.5/10 Cleanliness
  • 802 reviews 7.2/10 Amenities
  • 751 reviews 8.1/10 Breakfast

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