Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 202 reviews

Mercure Miri City Centre - Image 1
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Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  202 reviews

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Lack of swimming pool restraunt in evening and bar Room clean and good

Dear ANTONY D., Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your valuable comments. We are pleased to hear that you found your room clean and comfortable; however, we are sorry to learn of the challenges you encountered during your stay. Your comments about the evening restaurant, and bar options will be considered as we work on improving our facilities. We apologize for the delay in checking you in and for the extended wait for your breakfast order. We will review our staffing and processes to ensure a smoother and more efficient experience for our guests in the future. Regarding the issue with the showers leaking into the toilet area, we will promptly address this maintenance concern to prevent future occurrences. Your loyalty as an Accor member is important to us, and we hope to provide you with a more seamless and enjoyable experience on your next visit. We look forward to the opportunity to welcome you back and make your stay more comfortable. Sincerely, Jagjit Singh Rooms Manager

Great stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Everything Great

Dear MOHAMAD ZAIDAN B., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagjit Singh Rooms Manager

Recommended hotel to stay in Miri

Customer review rating 5.0/5

Afenda Solo - Confirmed reviews ALL

Very friendly staff

New hotel

Customer review rating 3.5/5

T Business - Confirmed reviews ALL

It would be a good business traveler’s hotel. However drinking water should be given in bottles. In room dining should be past 8pm.

Dear TIMOTHY L., Thank you for sharing your thoughts about your recent stay with us. We truly appreciate your feedback. We are delighted to hear that you found our hotel suitable for business travelers. Your feedback regarding the provision of drinking water in bottles is duly noted, and we will evaluate how to improve this aspect of our service. We understand that in-room dining options should be available later in the evening, and we will work on extending those hours to better accommodate our guests. Additionally, your suggestion for better in-room amenities, such as bottled water and a shaving kit, is valuable to us. We are continually looking for ways to enhance the guest experience, and your input will certainly assist us in making improvements. Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back soon, with enhanced amenities and services that meet your expectations. Sincerely, Jagjit Singh Rooms Manager

Good location

Customer review rating 4.5/5

Na Solo - Confirmed reviews ALL

Walking distance to nearby attraction places. Staff were excellent (friendly and helpful). Good choices of breakfast buffet.

Dear NOR HUSNA M., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagjit Singh Rooms Manager

Other web-users rate our hotel

  • 234 reviews 7.5/10 Location
  • 313 reviews 7/10 Room
  • 275 reviews 9/10 Service
  • 18 reviews 9/10 WiFi
  • 175 reviews 9.7/10 Vibe
  • 154 reviews 5.1/10 Comfort
  • 136 reviews 6.8/10 Amenities
  • 114 reviews 9/10 Food

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Customer review rating (ALL Rating) 4.4/5 (2963 reviews)

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