Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,892 reviews

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Mercure Miri City Centre - Image 1
Mercure Miri City Centre - Image 2
Mercure Miri City Centre - Image 3
Mercure Miri City Centre - Image 4
LOT 2368 BLOCK 9, MCLD, JALAN MERBAU, 98000 Miri, Sarawak, Malaysia

Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 2 single bed

Photo out of - Deluxe Room with 2 single bed

24 sqm room with 2 Single beds. Free WIFI, safe, coffee & tea making facilities and bathroom with rain shower. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

24 sqm room with 1 king bed on a high floor. Upgraded features available for the room include bathrobes, coffee capsule machine, complimentary minibar, Bluetooth speaker and full range of amenities. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

24 sqm room with 2 single beds on a high floor. Upgraded features available for the room include bathrobes, coffee capsule machine, complimentary minibar, Bluetooth speaker, and full range of amenities. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

Deluxe Junior Suite with 1 king size bed

Photo out of - Deluxe Junior Suite with 1 king size bed

38 sqm suite with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bathtub. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 172 rooms
  • One room for people with reduced mobility
  • 33 connecting rooms
  • 172 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Swimming Pool Currently unavailable

  • Outside
  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

ATOTI

Photo out of - ATOTI

Atoti serves artisan gelato, sandwiches, selections of cakes and bakeries, affogato and cold-pressed juice.

Cooking style
Cafe
Capacity
32
Accessibility
Accessible service
98000 Miri, Sarawak, Malaysia
Telephone +60 11-2646 0833
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Atoti serves artisan gelato, sandwiches, selections of cakes and bakeries, affogato and cold-pressed juice.

Cavakita, derived from a blend of Latin and Bahasa, translates to "Our Cave" and much like our name, we incorporate an electric mix of Latin American flavours with Asian sensibilities to bring you an exotic communal dining for any occasion.

A wedding breathes life into promises, whether you envision an intimate dinner, traditional ceremony or a large group of guests dancing the night away under glittering chandeliers, your dream wedding becomes reality at Mercure Miri City Centre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,892 reviews

Customer review rating 5.0/5

Syahamiruddin S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Safwan B. T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Chua G. B. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Ferdinand J. A. D. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Jagdev S. A. J. S. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Hii K. Y. Couples - Confirmed reviews ALL

We have a. Overnight stay in Mecure hotel recently, the hotel is well located within the city area, there are eateries and shopping centre all within walking distance. The room are small but comfortable, parking is mechanical but there is staff to guide you and was not a problem with us. The pool Is currently under renovation but this is reflected in the lower room price (compare to Pullman Hotel) so that is fine with us. I would recommend this hotel.

Customer review rating 4.0/5

Jellferlyne J. Solo - Confirmed reviews ALL

Good. I had a pleasant stay.

Customer review rating 4.0/5

Khairul A. R. H. Families - Confirmed reviews ALL

All went well. Friendly staff, clean room and good breakfast.

Customer review rating 5.0/5

Syahamiruddin S. Business - Confirmed reviews ALL

A comfortable and convenient stay. The room was clean, the facilities were good, and everything was easily accessible.

Customer review rating 4.5/5

Safwan B. T. Families - Confirmed reviews ALL

its was perfect but the tv is not working well and i prefer this review not to be publish

Customer review rating 4.5/5

Chua G. B. Business - Confirmed reviews ALL

Friendly front desk personnel, clean and comfortable room

Customer review rating 4.0/5

Ferdinand J. A. D. Business - Confirmed reviews ALL

good food! very good!

Customer review rating 3.5/5

Jagdev S. A. J. S. Families - Confirmed reviews ALL

Rooms can be brighter especially in the bathroom. Shaving/make up was a challenge. Hope the sound insulation can be improved, noise from the other rooms could be heard and even during cleaning of the corridor could be heard

Customer review rating 5.0/5

Dayang H. B. M. Families - Confirmed reviews ALL

Friendly front desk staff greet with smile. The room clean & modern style. Fully automated mechanical parking system, the team is known for being extra helpful in guiding drivers and explaining how to use the lift parking system smoothly. Helpful staff.They don't wait for you to look around for help; they greet you at your car door, immediately taking the weight of heavy bags off your hands.

Dear Dayang H. b. M., Thank you for your positive feedback regarding your recent stay at Mercure Miri City Centre. We are delighted to hear that you found our front desk staff friendly and that you appreciated the cleanliness and modern style of your room. It is also wonderful to know that our team was able to assist you with the automated parking system and provide support during your arrival. Your compliments will certainly be shared with our staff, as they strive to enhance the guest experience. Thank you once again for your kind words. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Mohd D. B. S. Business - Confirmed reviews ALL

The staff is friendly and really helpful.

Dear Mohd D. B. S., Thank you for your positive review regarding your stay. We are delighted to hear that you found our accommodations comfortable and our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 3.5/5

Muhammad M. B. B. Families - Confirmed reviews ALL

Nice and warmtn

Dear Muhammad M. B. B., Thank you for your positive rating and for taking the time to share your feedback. We are pleased to know that you had an overall enjoyable stay with us. However, we sincerely apologize for the inconvenience caused when assistance from a bellboy was requested but was not available as expected. We understand how important prompt service is to our guests, and we will address this with the team to ensure better responsiveness moving forward. We also noticed that your ratings for breakfast, WiFi, and check-out experience were slightly below your overall satisfaction. Should you be willing to share additional details, we would greatly appreciate your feedback as it will help us improve our services and enhance the guest experience. We value your support and look forward to welcoming you back to Mercure Miri City Centre in the near future. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Ooi H. Y. Business - Confirmed reviews ALL

Greats staffs and service

Dear Ooi H. Y., Thank you for your positive review regarding our staff and service. It is always gratifying to hear positive feedback from our valued guests. We appreciate your support and hope to welcome you back soon for another enjoyable stay. Best regards, Shan Ravendran General Manager

Customer review rating 4.5/5

Komathi A. S. K. Business - Confirmed reviews ALL

My stay at Mercure Miri City Centre was very pleasant and memorable. From arrival to departure, I felt warmly welcomed by the team and appreciated the genuine hospitality shown throughout my stay. The staff were friendly, attentive and accommodating, and the overall atmosphere was comfortable and welcoming. I especially appreciated how the team made me feel like a valued guest rather than simply another hotel visitor.

Dear Komathi A. s. K., Thank you for taking the time to share your positive experience with us. We are delighted to hear that your stay at Mercure Miri City Centre was warm and memorable, and that our team provided you with welcoming and attentive service. It is wonderful to know that you enjoyed our room service and the culinary offerings during your visit. We strive to create a comfortable and inviting atmosphere for all our guests, and your feedback reaffirms our team's. commitment to ensuring each guest feels valued. We look forward to welcoming you back in the future for another pleasant stay. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Siti K. B. O. Business - Confirmed reviews ALL

Just the right “stay” environment for travel day. The ambience and limited working facilities in the room “forced” you to rest and sleep. Good to reset after a long day. Cheerio

Dear Siti K. B. o., Thank you for your positive feedback. We are delighted to hear that our ambiance and facilities provided you with the perfect environment for rest after a long day. Your kind words are greatly appreciated, and we look forward to welcoming you back. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Abdul G. @. W. B. M. Business - Confirmed reviews ALL

good service and very supportive front desk and bb

Dear Abdul G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our service and found our front desk staff supportive. Your kind words motivate us to continue providing excellent hospitality. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Darren R. L. Couples - Confirmed reviews ALL

Very clean and well presented hotel ，staff were extremely courteous and friendly. Has to be the best breakfast in Miri, would recommend anyone to stay here.

Dear Darren R. L., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, the cleanliness of our hotel, and the quality of our breakfast. Your recommendation is greatly appreciated. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

A. M. A. N. Business - Confirmed reviews ALL

As a regular, i have always enjoyed the stay and comfort provided. It is conveniently located for my requirement.

Dear A. M. A. N., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location and overall comfort met your expectations. It is always a pleasure to welcome back regular guests such as yourself. We are also delighted to know that our Front Office team made you feel welcome with their warm service and friendly smiles. Your kind comments will certainly be shared with the team as encouragement. We look forward to welcoming you back again soon. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Quek H. Business - Confirmed reviews ALL

Great overall stay, however there was an issue with the lobby aircon that made the lobby a little uncomfortable to be in. New addition of the fresh juice corner at breakfast is great!

Dear H., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We truly appreciate your comments about the lobby air conditioning and will certainly take them into consideration as we continuously strive to enhance our guests' comfort and overall experience. We sincerely appreciate your support and look forward to welcome you back soon. Best regards, Sherlyn Guest Experience Asst Mgr

Customer review rating 2.5/5

Muhammad Z. B. R. Business - Confirmed reviews ALL

Two times the airconditioner shut down itself. Please do the schedule maintenance for it.

Dear Muhammad Z. b. R., Thank you for your feedback regarding the air conditioning issues during your stay. We understand the importance of a comfortable environment and appreciate your concerns regarding maintenance. Your comments have been shared with our Engineering team for their review and follow-up, and will be taken into consideration as we continuously strive to enhance our services. Best regards, Shan Ravendran General Manager

Other web-users rate our hotel

  • 753 reviews 9/10 Location
  • 1,141 reviews 7.9/10 Room
  • 1,058 reviews 9.4/10 Service
  • 26 reviews 8.5/10 WiFi
  • 572 reviews 8.6/10 Cleanliness
  • 492 reviews 5.5/10 Comfort
  • 415 reviews 9.4/10 Vibe
  • 408 reviews 8.3/10 Food

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