Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,173 reviews

Mercure Miri City Centre - Image 1
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Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,173 reviews

Customer review rating 5.0/5

Siaw F. F. Couples - Confirmed reviews ALL

Very well

Customer review rating 5.0/5

Mohd H. B. M. D. Business - Confirmed reviews ALL

Ok , friendly

Customer review rating 3.5/5

Eugene S. W. Y. Business - Confirmed reviews ALL

One night business trip.

Dear Eugene S. W. Y., Thank you for sharing your feedback. We appreciate your positive remarks regarding our location; however, we regret to hear that your experience did not meet expectations during your business trip. Your comments will be taken into consideration as we strive to enhance our services. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Woon Y. T. Couples - Confirmed reviews ALL

The place is new and the room was very clean. Loved the variety of TV channels available, especially the movie channels which featured many latest and really good movies. The staff were all very friendly and helpful throughout our stay. We also loved the car parking system. Our stay came with complimentary gelato, which was a nice touch. However, we were a bit disappointed with the chocolate flavour as it tasted more like a poorly made sorbet. One small downside was that the table in the room was not very suitable for guests who need to work on a laptop, as the setup was not very work-friendly. Overall, it was a pleasant stay and we would definitely come back again if we visit Miri in the future.

Dear Woon Y. T., Thank you for taking the time to share your feedback regarding your recent stay with us at Mercure Miri City Centre. We are delighted to hear that you found our hotel comfortable and appreciated the friendliness of our staff. It is always encouraging to know that our efforts to maintain a clean environment and provide enjoyable amenities, such as a variety of TV channels and our car parking system, have positively contributed to our guests’ experiences. We sincerely apologize for your disappointment with the chocolate gelato flavor. Your comments are truly valuable, and we will take them into consideration as we continue to enhance our offerings. Please be informed that our working table is available upon request, and we regret that this was not communicated to you upon your arrival. We will ensure better communication on this in the future. We look forward to welcoming you back on your next visit to Miri. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Md Y. A. Families - Confirmed reviews ALL

Appreciate the room upgrade, just a little comments. the toilet lights must be brighter especially at the mirror. Only then will the bathroom be fully functional and practical. My opinion is all hotels must have bright toilets. The method of TV broadcasting in the rooms have to be upgraded, was watching Al-Jazeera news and then freezed.

Dear Md Y. A., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the room upgrade. Your comments on the bathroom lighting and the television broadcasting quality are noted, and we understand how important these features are for a comfortable stay. We value your insights as they help us enhance our guest experience. Sincerely, Shan Ravendran General Manager

Other web-users rate our hotel

  • 908 reviews 8.9/10 Location
  • 1,336 reviews 7.8/10 Room
  • 1,247 reviews 9.4/10 Service
  • 26 reviews 8.6/10 WiFi
  • 659 reviews 8.6/10 Cleanliness
  • 584 reviews 5.5/10 Comfort
  • 518 reviews 9.5/10 Vibe
  • 471 reviews 8.2/10 Food

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