Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,346 reviews

Mercure Miri City Centre - Image 1
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Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,346 reviews

Customer review rating 3.0/5

Siti H. M. Z. Couples - Confirmed reviews ALL

I stayed multiple times already at Mercure of which all are great. But my recent stay is not great air conditioned is not working properly I end up not getting sufficient rest through the night. Parking was also full when we reached there. But thank goodness for the friendly staff.

Customer review rating 1.5/5

Muhammad M. H. I. H. I. Couples - Confirmed reviews ALL

Room was very hot. TV didn’t work properly. The hallway in the top floor had a damp smell. The room was quite small. We extended our stay for one night and requested to change the room but unfortunately can’t change.

Customer review rating 4.5/5

Abdul H. H. S. Couples - Confirmed reviews ALL

well equipped and very clean

Customer review rating 4.0/5

Redzuan S. B. R. Business - Confirmed reviews ALL

Nice hotel, nice room, good breakfast

Customer review rating 4.5/5

Nick C. Families - Confirmed reviews ALL

Wonderful greeting on the driveway from bell staff and helped us get into the hotel with ease. Front of house reception staff were also amazing in checking us in quickly and provided a complimentary gelato for each of us. Such a small but friendly gesture. The hotel has a nice contemporary feel and is well maintained. Rooms are nice and the artworks continue to the roof. Nice vibe in the hotel overall. We had interconnected rooms with our children which worked well. Only things I didn’t like was the smell of the corridors as they smelt a little dank or of a very earthy essential oil like bergamot. Hotel car lift is novel but like valet parking

Dear Nick C., Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed our central location and received a warm welcome from our bellman and front desk team. It is wonderful to know that the complimentary gelato was a pleasant surprise for you and your family. We appreciate your kind words about the contemporary ambiance and well-maintained facilities of our hotel. Your comments regarding the interconnected rooms and the overall vibe are much appreciated. However, we sincerely apologize for the odor you experienced in the corridors. We take such feedback seriously as we continuously strive to enhance our guests' experience. Thank you once again for your review, and we hope to welcome you back in the future. Sincerely, Shan Ravendran General Manager

Other web-users rate our hotel

  • 1,041 reviews 8.7/10 Location
  • 1,461 reviews 7.9/10 Room
  • 1,436 reviews 9.6/10 Service
  • 24 reviews 8.8/10 WiFi
  • 699 reviews 8.9/10 Cleanliness
  • 628 reviews 5.3/10 Comfort
  • 602 reviews 9.5/10 Vibe
  • 539 reviews 8.7/10 Food

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