Sofitel Sydney Darling Harbour

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Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 5,273 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 Sydney, Australia
2000 SYDNEY
Australia

  • LIGHT RAIL:  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS:-33.872908, 151.198704

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Our guest reviews

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,273 reviews

TripAdvisor Rating  4.5/5  2,580 reviews

Certificate of excellence 2022

A fabulous Accor property in a fabulous location

TripAdvisor rating 4.0/5

paul_in_melb TripAdvisor review

This is my fourth or fifth stay at the Sofitel Darling Harbour. I very much enjoy the hotel and the location. This trip I tried Atelier restaurant and very much enjoyed the food. The Ambience can be improved but the food was fantastic and affordable. My only concern is the firmness of the beds. I did ask the executive lounge to see what could be done to make them a bit softer but I received no feedback and no action on my request which was strange. The executive lounge is definitely the highlight of the property. Perched 35 floors above darling harbour the view is terrific and worth staying for. A special thanks to Elmo for your service and great humour!

Decent location, good food options would stay again

Customer review rating 5.0/5

Jennifer M. Couples - Confirmed reviews ALL

Staff were very friendly and accomodating made the whole experience enjoyable.

Lovely stay for a lovely day

Customer review rating 4.5/5

Huy N. Solo - Confirmed reviews ALL

I had a day off work on ANZAC Day so I thought I celebrate the commemorative day by staying at the Sofitel Darling Harbour. My stay was enjoyable and the booking was seamless. What really impressed me was I needed a charging cable for my phone and the staff in housekeeping was able to lend me one. It was such a kind gesture. I have been to Sofitel Darling Harbour many times and will continue to come. Cannot wait for the spa to open.

Excellent location & Gorgeous Sydney Views

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

A great stay with wonderful and friendly reception and valet staff. Stunning hotel, comfortable bed and pillows. Luxurious toiletries. Nice touch with the robe and slippers. Thank you Trixie for answering all my questions. Disappointed with the buffet breakfast. Breakfast was dry with limited choices. Excellent location with wonderful views.

Customer review rating 3.5/5

John S. Couples - Confirmed reviews ALL

Hi, As an Accor member for almost 15 years, I had decided to rejoin, My overall experience was quite good, The only disappointment was the cost of the Club which I thought was excessive. In the past years, I would enjoy a pre-dinner drink, as they were always quite basic in the selection. I will reconsider another hotel when I return in a few months.

Amazing customer service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything was fantastic.... staff extremely obliging. Nothing was too much trouble.

Lovely property and perfectly situated

Customer review rating 5.0/5

John S. Business - Confirmed reviews ALL

The property is in a fantastic location and is of great quality. As a diamond member I really enjoy the Club Millesime

Well located, comfortable bed, great view

Customer review rating 5.0/5

Joanne D. Couples - Confirmed reviews ALL

Stayed for 2 nights. Slept very soundly in a bed that was like being in a cloud. Great view of darling harbour.

Best hotel in Sydney

Customer review rating 5.0/5

Pamela Couples - Confirmed reviews ALL

We are never disappointed with our stays at Sofitel at Darling Harbour. The staff make you feel so important from the moment you arrive. As Diamond Accor members We received a upgrade to a suite with a magnificent view of Darling Harbour Definitely 5 star hotel

Excellent position, that is why we choose Sofitel in Darling Harbour all the time.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent and thank you for choosing my husband Sandie and i as your special guest for the day. We enjoyed the delicious cakes in the afternoon and also the cocktails.

Well located

Customer review rating 5.0/5

Rajohn Families - Confirmed reviews ALL

Bed was comfy, one of the best sleep ever in hotel rooms. Quiet and peaceful. Booked two rooms and one was upgraded to Harbourview.Thank you team for looking after. Highly recommended!

Beautiful!

Customer review rating 5.0/5

Dee Business - Confirmed reviews ALL

Extremely professional and warm staff. Accomodating and helpful. Excellent location! Housekeeping was amaaaaazing! the room was immaculate. The housekeeping did leave me a cheeky note which I thought was funny but some may think otherwise. Pool and gym are fantastic. Would certainly recommend staying here

Lovely stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Wonderful view with friendly and very helpful staff.

Luxury staycation

Customer review rating 5.0/5

Lisa Couples - Confirmed reviews ALL

The Sofitel knows how to treat their guests. Stayed for two nights for my birthday. Food in Atelier restaurant was exquisite, rooms are well appointed and beds very comfortable. We had executive club access which had the best food of any executive club I have been in. Elmo the attendant in the club is a pro and really knows how to treat his guests. He has the perfect balance between quietly respecting privacy and having a genuine conversation. His service is second to none. Highly recommended

Customer review rating 1.0/5

Maria Friends - Confirmed reviews ALL

piss poor

Bonjour Maria, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing that you hurt yourself on check-in but, I am afraid we have no records of such event being reported. I really hope that you are feeling better. We appreciate you sharing you concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehul Desai Guest Experience Manager Sofitel Sydney Darling Harbour

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very comfortable room with nice view overlook the harbour

Always Great Feeling and Experience with Sofitel

TripAdvisor rating 5.0/5

aus8blessing Business - TripAdvisor review

I normally stay at Sofitel Sydney Darling Harbour whenever I go to Sydney for business trip. It was great this time as well. Club Lounge staffs are all beautiful and nice and warm welcomed every time I visited. I have another booking next week and excited to be there again.

Bonjour aus8blessing, Thank you for your review. I have passed on your feedback to the Club Millesime Team who are very pleased. We look forward to welcoming you back again soon. Kind regards, Greg Brady - General Manager

A very well located Sofitel in Darling Harbour Sydney

TripAdvisor rating 4.0/5

MarioTurcarelli Business - TripAdvisor review

This was our second stay at this Hotel. Whilst there was a mix up in the room allocation, the staff were efficient and friendly and tried to make up for it. The Valet parking is busy, and very tight, but the staff work hard to get your car as quick as they can. Both the Level 3 Bar and restaurant were busy but good. And the club Millesmine was at the Sofitel expected level. The room was very clean and well fitted out with Magnificent views of Darling harbour. Overall a very good hotel.

Bonjour MarioTurcarelli, Thank you for you review. I am so pleased the team were able to look after you. I have passed on your feedback. We hope to see you again soon. Kind regards, Greg Brady - General Manager

Amazing stay with a beautiful view

TripAdvisor rating 5.0/5

sothpaw81 TripAdvisor review

Great service from the staff upon arrival with an upgrade to the Darling harbour view room, as apposed to the original booking for the standard city view. Staff were kind enough to allow a slightly longer checkout and the room was AMAZING!!! My favourite hotel which I stay at regularly throughout the year and one I definitely would recommend to all. Unfortunately the price has increased quite a bit since previous year, but that's like all things since COVID.

Bonjour sothpaw81, Thank you for review. I am so pleased you enjoyed your stay. Thanks again, Greg Brady - General Manager

Home away from Home

TripAdvisor rating 5.0/5

dj_9297 TripAdvisor review

Convenient location, Excellent service by staff. The views are stunning from the rooms and the beds really comfortable. The breakfast buffet was one of the best we'd ever had and the service throughout was the best specially from club Millesime team True French Hospitality, will definitely come back

Bonjour dj_9297, Thank you for your review. I am so pleased you enjoyed your stay. I have passed on your feedback to our Executive Chef. We look forward to welcoming you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

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