Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 11,089 reviews

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  11,089 reviews

TripAdvisor Rating  4.5/5  2,934 reviews

Certificate of excellence 2023

Great treat for staying in Darling Harbour

Customer review rating 4.5/5

Neil Couples - Confirmed reviews ALL

High quality rooms and great service.

Bonjour Neil, Thank you for your kind words regarding your stay at Sofitel Sydney Darling Harbour. We are delighted to hear you enjoyed the quality of our rooms and the service provided. We look forward to welcoming you back in the future. Sincerely, Patcharee Hunt Guest Experience Executive Sofitel Sydney Darling Harbour

Great location, excellent room

Customer review rating 4.5/5

Jackie Business - Confirmed reviews ALL

Extremely comfortable and clean room. Thoroughly enjoyed my overnight stay.

Bonjour Jackie, Thank you for your kind words regarding our location and the comfort of your room. We are delighted that you enjoyed your stay with us and appreciate your feedback. Sincerely, Patcharee Hunt Guest Experience Executive Sofitel Sydney Darling Harbour

Great Stay

Customer review rating 5.0/5

D M. Families - Confirmed reviews ALL

Stayed for a birthday celebration Lovely front desk staff

Bonjour D M., Thank you for choosing to celebrate such a special occasion with us and for sharing your kind feedback. We’re thrilled to hear you had a great stay and that our front desk team made a lovely impression on your experience. It was our pleasure to host you for your birthday celebration, and we hope to have the opportunity to welcome you back for many more memorable stays in the future. Sincerely, Patcharee Hunt Guest Experience Executive Sofitel Sydney Darling Harbour

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Terrific

Bonjour A., Thank you for your kind words regarding our location and the overall experience. We are delighted to hear that you found your stay terrific. We look forward to welcoming you back in the future. Sincerely, Patcharee Hunt Guest Experience Executive Sofitel Sydney Darling Harbour

Very slow service in dining room

Customer review rating 4.5/5

Lisa H. Friends - Confirmed reviews ALL

I ordered a pot of hot water and a pot of cold milk, and a cappuccino. After waiting 20 mins I brought the cappuccino issue to another waiter. My order of hot water and cold milk arrived shortly after 20 minutes, however I received a pot of hot milk only. The cappuccino was made immediately and delivered promptly.

Bonjour Lisa, Thank you for taking the time to share your experience with us. We sincerely apologize for the delay and confusion with your dining room service. The wait you endured and the oversight in your order do not reflect the high standards of efficiency and attentiveness we strive to maintain. Your feedback has been shared with our dining team to ensure better attention to detail and quicker service in the future. We are glad that the cappuccino was eventually delivered promptly, but regret that the rest of your experience fell short. We truly value your feedback and hope to have the opportunity to provide you with a seamless and delightful dining experience on your next visit. Sincerely, Patcharee Hunt Guest Experience Executive Sofitel Sydney Darling Harbour

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Other web-users rate our hotel

  • 2,748 reviews 9.3/10 Location
  • 4,929 reviews 8.1/10 Room
  • 5,329 reviews 8.2/10 Service
  • 42 reviews 6.6/10 WiFi
  • 1,188 reviews 7.6/10 Cleanliness
  • 1,176 reviews 8.7/10 Vibe
  • 1,067 reviews 8/10 Breakfast
  • 761 reviews 4.9/10 Value

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