Mercure Pangkalan Bun 4 stars

Customer review rating (ALL Rating) 4.7/5 152 reviews

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Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, 74113 PANGKALAN BUN, Indonesia

Description

Hotel extras

  • The Hotel is set in a convenient location in the city center.

  • 15 minutes from Iskandar Airport and 10 minutes to the Government business district.

  • Spacious rooms furnished with supported facilities to ensure guests enjoy a memorable stay.

  • High speed WIFI

  • Outdoor swimming pool and meeting facilities.

Our accommodation(s)

Hotel location

Mercure Pangkalan Bun

Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan
74113 PANGKALAN BUN
Indonesia

GPS:-2.673503, 111.639435

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALL DAY DINING RESTAURANT

All Dining Restaurant with its bright and modern design provides Global taste (Western and Local Cuisines). With an open kitchen, you will witness the Chefs preparing your choices of dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  152 reviews

Well located n recommeded

Customer review rating 4.0/5

Sholihuddin Business - Confirmed reviews ALL

Bfast menu is combine beetwen local n international food. All staff very helpfull.

Dear SHOLIHUDDIN BIN AMIR A., We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Assist Front Office Manager

Good stay

Customer review rating 5.0/5

F. Solo - Confirmed reviews ALL

Excelent room, good ambience

Dear SEPTIADI F., We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Assistant Front Office Manager

Beautiful

Customer review rating 5.0/5

S. Friends - Confirmed reviews ALL

Our stay was amazing!!! The hotel is very new and everything was perfect.

Dear KOWALESKI S., We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Assistant Front Office Manager

Almost perfect

Customer review rating 5.0/5

Tuah Families - Confirmed reviews ALL

9.5/10

Dear Mr. Tuah Dwi S., Greetings from Mercure Pangkalan Bun! We very much appreciate your feedback regarding your stay at Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artas Widiantara Front Office Manager

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I travel quite often for business trip and stayed in various hotels including Accor chain hotel. But, only in Mercure Pangkalan Bun, the hotel charged me for laundry bag. It didn't about the money, if the laundry bag is not free, they should tell the customer in front or not put in the room. Other things, i booked 2 nights through accor apps and the total amount is around IDR 1.4 million (incl fees and taxes) but the hotel charged me IDR 1.6 million (1.4 milion + GST 10%). It was my fault didnt check when paid, but how could they charged double taxes? Or maybe this is common rules that i didnt understand (correct me if im wrong)

Dear BUDI Y., Thank you for taking the time to tell us about your experience at the Mercure Pangkalan Bun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have been checked your bill there was a mistake from Reservation Engine booking the rate should be room only but in the system add charging for 2 breakfast. One again we do apologized about this issue and for sure we will fixed immediately. Allowed me to send a message through your mobile phone number to processed for the refund. and for the second issue also there was not appropriate information about the laundry bag, and it is our hope that you will give us the opportunity to better serve you in the near future. please do not hesitate to contact me directly for any others I can helping you, to my mobile number at +6…. Thank you for kind understanding/ Sincerely, Deden Sulaeman Executive Assistance Manager

Other web-users rate our hotel

  • 52 reviews 7.6/10 Location
  • 226 reviews 8.7/10 Room
  • 279 reviews 8.7/10 Service
  • 161 reviews 9.7/10 Vibe
  • 112 reviews 9/10 Cleanliness
  • 97 reviews 9.2/10 Amenities
  • 79 reviews 8.8/10 Breakfast
  • 44 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.