Mercure Pangkalan Bun

Customer review rating (ALL Rating) 4.7/5 118 reviews

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Description

Hotel extras

  • The Hotel is set in a convenient location in the city center.

  • 15 minutes from Iskandar Airport and 10 minutes to the Government business district.

  • Spacious rooms furnished with supported facilities to ensure guests enjoy a memorable stay.

  • High speed WIFI

  • Outdoor swimming pool and meeting facilities.

Our accommodation(s)

Hotel location

Mercure Pangkalan Bun

Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan
74113 PANGKALAN BUN
Indonesia

GPS:-2.673503, 111.639435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALL DAY DINING RESTAURANT

All Dining Restaurant with its bright and modern design provides Global taste (Western and Local Cuisines). With an open kitchen, you will witness the Chefs preparing your choices of dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  118 reviews

Good, but can improve

Customer review rating 4.0/5

N. Solo - Confirmed reviews ALL

Breakfast too noon, should start early especially many flights out of pangkalan bun depart early morning. No smoking room available, should dedicate 1 floor/ 1 wing to accommodate smoking room.

Dear Mr. n., Greetings from Mercure Pangkalan Bun! We are delighted to read that you had an excellent experience and enjoyed our services. Thank you for your feedback as well and we have shared with our concerned and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance. Our breakfast time, we are open at 06:00 am in the morning with full selection of breakfast or you may have a light breakfast such as coffee, tea and breads available before 6 am at our restaurant and our takeaway breakfast also available by request only. Regarding our room, based on local regulations, we are not allowing the guest to smoke inside the rooms as all our rooms are smoke-free and we have provided some designated areas outside the rooms such as at Danum Bar and Kelakai Restaurant. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Artas Widiantara Front Office Manager

good stay,good view

Customer review rating 5.0/5

O. Business - Confirmed reviews ALL

very comfortable room. delicious breakfast

Dear Mr. o. We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments "very comfortable room & delicious breakfast"with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Front Office Manager

quite satisfied even though there were problems check in

Customer review rating 4.0/5

R. Business - Confirmed reviews ALL

I booked a hotel for 4 corporate guest rooms (1 type executive and 3 type premium) from jakarta for 2 days, but it was difficult for me to check in before the guests arrived at mercure(guest ariived at 23.00)

Dear Mr. r. We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun, we are sorry for difficult check in process that your mention, our staff only follow the procedure of check in with guest personal data, it is for safety reason. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Front Office Manager

Good Stay

Customer review rating 4.0/5

Y. E. Families - Confirmed reviews ALL

Great Hotel and Design. Good hospitality. Will come again for sure.

Dear Mr. y., We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun "Good Stay" It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Front Office Manager

Good Place

Customer review rating 4.5/5

Hadi P. Business - Confirmed reviews ALL

The staff is very polite and helpful. And also the room is so clean.

Dear Mr. Hadi P., We very much appreciate your comments regarding your stay at the Mercure Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Ferry Fahlevy Front Office Manager

Other web-users rate our hotel

  • 15 reviews 5.4/10 Location
  • 84 reviews 9.3/10 Room
  • 102 reviews 9/10 Service
  • 70 reviews 9.8/10 Vibe
  • 46 reviews 9.9/10 Cleanliness
  • 40 reviews 9.4/10 Amenities
  • 29 reviews 7.3/10 Breakfast
  • 23 reviews 8.8/10 Comfort

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