Novotel Chennai Chamiers Road

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Novotel Chennai Chamiers Road 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 305 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • KooX, Chennai's first and only Roof top and Asian grill

  • G Bar a music destination

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

Telefone +91 44 2430 2333

Fax +91 44 2430 2334

E-mail de contato

  • De avião

    CHENNAI INTL APT A 13 km / 8 milhas - Transporte pagamento

  • De trem

    CHENNAI CENTRAL A 9 km / 5 milhas

GPS:13.029779, 80.243564

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as higher floor rooms, 4 Pcs laundry, Evening snacks and beverages & 15% discount on Food and Beverage.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Novotel Chennai Chamiers Road

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  305 comentários

Classificação no TripAdvisor  5.0/5  845 comentários

Loved our stay - excellent rooms and breakfast

Classificação TripAdvisor 5.0/5

PranabChakrab Avaliação certificada TripAdvisor

The rooms are excellent. Spacious and cool. My children loved the lighting arrangements. The breakfast buffet spread was exactly what we needed. It had a good variety and the best part was the confectionaries.

Dear Pranab, It has been our pleasure to welcome you at Novotel Chennai Chamiers Road and we thank you for sharing feedback about your recent stay with us. It is heartening to note your kind compliments on the rooms, breakfast delicacies, services and overall experience. Your kind compliments has been shared with the teams and it is our constant endeavour to offer our guests luxury experiences through our commitment to quality service. We look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Not a great stay

Classificação TripAdvisor 2.0/5

Rohit_chakravorty Negócios - Avaliação certificada TripAdvisor

I stayed in other Accor brands, but never faced such an uncomfortable stay. first of all, being an ALL member, I wasn't welcomed and also not given the complimentary drinks voucher which I was entitled to, until I asked. Next, the room had no supplies, and had to ask one by one for all need, and that too was not given in desired quantity. It felt embarrassing to ask for the needs in room in more numbers. For the F&B, the menu selection was not not planned at all. All the spread in breakfast was either South Indian or continental. there were no common dishes that people travelling from other regions could feed on. The desert for dinner had pathetic selection too. No cold deserts at all like Ice creams which are by default a spread in any buffets these days. Even the common toilet on the floor of restaurant was not cleaned well and had hell lot of mosquitoes. It's a very risky state if hygiene and also risk of infections through mosquitoes. I stayed recently in Novotel Goa and stay was memorable. But, this stay was memorable in a negative sense.

Dear Rohit, It is with sincere regret that I note your dissatisfaction with our service and facilities and thank you for bringing it to our attention at Novotel Chennai Chamiers Road. I apologize to read about your poor experience and I have addressed this with the team. Your comments have certainly raised areas of concern that needs to be addressed and will inspire us to strive harder for our future guests. Request you to treat this incident in isolation and let it not mar your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. Once again please accept my sincere apologies for your experience on this visit and assure you that the same is not a norm at our hotel. We really hope to see you soon at the hotel. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Hospitality Excellence Redefined!

Classificação TripAdvisor 5.0/5

DrSubir Avaliação certificada TripAdvisor

I was in Chennai for my US visa interview and had booked Novotel Chamiers Road for me and my family. It was an excellent experience. Employees are extremely conscious about customer experience and each would go beyond their job description to ensure customer satisfaction!

Dear Dr. Subir, It is a pleasure to have you stay with us at Novotel Chennai Chamiers Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Enjoyed Stay

Classificação TripAdvisor 4.0/5

Sudhakar2021 Negócios - Avaliação certificada TripAdvisor

Good Location, Neat Clean spacious Room.Friendly front desk and Staffs, particularly the entrance gate Securities who was very cordial. Dinner was very delicious and spread was excellent. Enjoyed Stay. Delicuous Dinner.

Dear Sudhakar, Thank you for sharing your valuable feedback on this esteemed forum. It is certainly a great reward to read such praiseworthy feedback from our valued patrons especially, about the warm hospitality extended by our team members during the pandemic situation. Our team members at the hotel are continually striving to provide the best service and assistance in this crisis situation, hence the entire team is overwhelmed and encouraged by your generous comments. May I request you to contact me directly on h9636-gm@accor.com should I be able to assist you in any matter with regards to food and overall experience in future. Many thanks once again for choosing to stay with us and we eagerly look forward to welcome you back soon. Stay Safe! Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Had a bad experience

Classificação TripAdvisor 1.0/5

VIKRAM_REDDY_777 Avaliação certificada TripAdvisor

there were mosquitoes in restroom. parking structure is not great thermostat still analog model, it is taking long time to cool compact room ,TV hd box .was not working well. list goes on .......................

Dear Vikram, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations. It was unfortunate that such an incident has occurred during your stay with us. At Accor, service, hygiene and staff friendliness has been one of our prime focus. May I please request to treat this in isolation as this is not the norm at our hotel. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Bad Stay

Classificação TripAdvisor 1.0/5

johnjayant Avaliação certificada TripAdvisor

The room was not clean and the guest service was very bad. Even the pillows were dirty. The food was just average. The call to the guest service were not being attended. Never will i return to this property. It was a complete let down.

Dear Mr. Jayant, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations. It was unfortunate that such an incident has occurred during your stay with us. At Accor, service, hygiene and staff friendliness has been one of our prime focus. May I please request to treat this in isolation as this is not the norm at our hotel. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

THIS ISN'T THE STANDARDS OF A STAR HOTEL

Classificação TripAdvisor 3.0/5

kotthaAdityaS Avaliação certificada TripAdvisor

though the place is accessible but the service , house keeping , room maintenance , food don't at all seem promising i have stayed here for 3 nights from 13 - 16 February 2021 . also the response from the reception wasn't quick , i mean 30 minutes is the maximum time anyone would take , so .

Dear Kottha Aditya S, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations. It was unfortunate that such an incident has occurred during your stay with us. At Accor, staff friendliness, service and food quality has been one of our prime focus. May I please request to treat this incident in isolation as this is not a norm at our hotel. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Not recommended

Classificação TripAdvisor 2.0/5

Pradeep_Basu Negócios - Avaliação certificada TripAdvisor

My Stay at Novotel Chennai Chamiers was not that great. The kettle in the room was not clean, the bathroom slide was not working properly, the food was not good at all. For the room service i had to call 4 times.

Dear Pradeep, I am extremely sorry that I could not offer you a comfortable stay with us at Novotel Chennai Chamiers Road. Your feedback is very important as it helps me to understand about the areas that require my urgent attention and I am grateful to you for highlighting. I have taken a careful note of your feedback regarding the kettle cleanliness, bathroom door, food and the services. I have taken it up very strongly with the concerned Department Heads of the hotel and personally looking into it and getting rectified immediately. It is not a norm to receive feedback such as this and you have my assurance that it will not happen again. I remain available to you at h9636-gm@accor.com for any assistance required regarding your future stays with us. I truly hope that you will give us an opportunity to serve you better in the near future. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good location

Classificação TripAdvisor 5.0/5

Nanthakumar K Avaliação certificada TripAdvisor

close to all areas/staff are great from front office to dinning area to housekeeping. Don't have to wait for anything. Parking is limited for out side vehicles but very accommodative to keep the vehicle inside the compound. Definitely will stay again out side view is limited but wont bother

Dear Guest, It is a pleasure to have you stay with us at Novotel Chennai Chamiers Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . I will definitely pass on your compliments to the entire team. It is encouraging as our guest’s satisfaction is our first concern. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Excellent stay in Chennai

Classificação TripAdvisor 5.0/5

lovesnack Avaliação certificada TripAdvisor

I was warmly greeted by hotel staff when I arrived. Check-in was quick. The room was quiet and well furnished. The hotel was close to restaurants and subway station. Of course auto and cabs are plenty. I like the breakfast - a mix of Indian and Western cuisines.

Dear Guest, It is a pleasure to have you stay with us at Novotel Chennai Chamiers Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good Hotel, great location

Classificação TripAdvisor 4.0/5

Joey_Joseph Couples - Avaliação certificada TripAdvisor

Good hotel with friendly staff. Breakfast buffet had a good variety and the wait staff helpful. We stayed for just a night and hence could not try the bar and rooftop restaurant. The location of the hotel too was close enough to Mount Road and major attractions in Chennai, yet well away from the hustle bustle of the main roads.

Dear Guest, Thank you so much for your wonderful feedback about the hotel and services. I will definitely pass on your compliments to the team. It is very encouraging as guest satisfaction is our utmost priority. I am grateful to you for sharing your feedback with us. I hope to welcome you back soon for yet another memorable experience with us. Best regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Excellent stay

Classificação TripAdvisor 5.0/5

Hari-tosan Família - Avaliação certificada TripAdvisor

My second stay here since they opened last year. There were several teething problems year but GREAT to see that all have been resolved this year! The staff, location and the pool are the highlights. The restaurant is excellent and special thanks to Vijay for his outstanding and attentive service. Soorya and Vemier were always willing to help. The food was excellent on this occasion with breakfast a highlight. The cooks are always ready to please. The dessert and salad sections were our favourites! I'll come back any day. The only nagging issue the temperament light in the otherwise lovely and spacious bathroom. GREAT housekeeping and cleaning staff, especially Babu who always came with a big smile. Jajo at reception was fantastic. She helped us with the checkout.

Dear Mam/Sir, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel and for taking out time and posting a great review about our hotel. I am glad you enjoyed stay and food at our hotel. I will pass on your compliments to my team. Such fantastic feedbacks motivates us to work even harder to make our guests happy. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

There are better 5 star hotels in Chennai for the same price

Classificação TripAdvisor 3.0/5

juliaL6879FM Couples - Avaliação certificada TripAdvisor

Service not sufficient for a 5 star hotel, had to ask for toilet paper and water in the room, housekeeping was rather like a 3stae hotel, pool was loud, no shades (only 1 umbrella for the whole area), pool area was polluted (air), no drinking water available

Dear Ms. Julia, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel and for taking out time and posting review about our hotel. My sincere apologies for your experience at our hotel. We have noted your feedback and will make necessary amends to provide much better experience for future guests. Our pool is designed within the space available to cater to room guests and I am sorry to note that the number of people and sounds was high. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

Deteriorating service at Novotel

Classificação TripAdvisor 3.0/5

shankarsm Família - Avaliação certificada TripAdvisor

I should say i booked Novotel with great expectations because my first stay with them was great. this time, it was average. they seem to have a new crew who are just not up to par. Starting with the main gate who did a shoddy job of checking our vehicle leading to bags tumbling out of the car. Then the front desk who checked us in was just sloppy. The final straw was two glasses of milk costed Rs 550! Would you believe that. Never again, Novotel Chennai

Dear Mr. Shankar, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel and for taking out time and posting a review about our hotel. Unfortunately, we are not able to locate your stay at our hotel. Kindly check whether this is the correct property you have stayed. I look forward to welcoming you to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

Excellent hotel in the City centre

Classificação TripAdvisor 5.0/5

Indbh Negócios - Avaliação certificada TripAdvisor

Was pleasantly surprised with the hotel right in the heart of the city. Ideally located for the business traveller. Good rooms, clean and bright made the stay very comfortable. A bit slow at the reception for check due to only 2 desks made us loose 15 - 20 minutes.

Dear IndBh, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel stay for your recent trip to Chennai and for taking out time and posting a great review about our hotel. I am glad you enjoyed your stay and find our hotel pleasant and convenient. I will pass on your compliments to my team. We have noted your comments and will try to speed up check-in process. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

A Night stay

Classificação TripAdvisor 3.0/5

mjchacko Couples - Avaliação certificada TripAdvisor

All good except wait time in getting room alloted. Had asked for. Asking bed what was available was a. Twin Though I checked in at 7pm It was a let down as it was a pit stop on a road trip. The team did let me rest in the room that was ready though

Dear MJChacko, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel stay for your recent trip to Chennai and for taking out time and posting a great review about our hotel. I am glad you enjoyed your stay and find our hotel pleasant and convenient. Since this is a busy period, it has taken little time to provide you the room. We have noted your comments and will try to accomodate as much as possible. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

Fantasic new hotel!

Classificação TripAdvisor 5.0/5

SonyaF874 Couples - Avaliação certificada TripAdvisor

The hotel is impressive - the lobby, restaurant and guestrooms are all beautiful. The rooftop patio is a hidden gem and the workout room a great facility. The hotel staff were very good and friendly, from the Front Desk agents to the F&B staff to the security officers out front. We really enjoyed our stay and highly recommend this hotel to anyone travelling to Chennai.

Dear Ms. Elizabeth, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel stay for your recent trip to Chennai and for taking out time and posting a great review about our hotel. I am glad you enjoyed your stay and find our hotel pleasant and convenient. We are proud of our food quality and all cuisines and glad you liked it as well. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

Mid quality hotel for business stay

Classificação TripAdvisor 4.0/5

bokato2018 Negócios - Avaliação certificada TripAdvisor

Hotel is O.K for business stay in Chenai , service is acceptable , however they do not recognize Platinium card holders for Accor hotel group .For this hotel all customers are the some if they hold any card from Accor group or not.

Dear Mr. Bokato, I thank you once again for choosing NOVOTEL Chennai Chamiers Road as your preferred hotel stay for your recent trip to Chennai and for taking out time and posting a review about our hotel. My sincere apologies for not able to recognize your platinum card benefits. I have investigated this and made sure this doesn't happen again to you or any other guests. I look forward to welcoming you back to Novotel Chamiers. If there is anything I can do before your arrival, please write to me at Samy.Sakthivel@accor.com Best regards, Samy Sakthivel General Manager Samy.Sakthivel@accor.com

Could be a lot better

Classificação TripAdvisor 3.0/5

Hari-tosan Família - Avaliação certificada TripAdvisor

Positives: Great reception staff, Soorya in the restaurant was outstanding, nice gym, good WiFi speed, great room and bathroom, great housekeeping staff and excellent drivers. Negatives: Loud decoration late into the night (what were you thinking?!), Pool not open when advertised, dinner buffet not value for money, restaurant managers who walk about talking loudly on their mobiles at breakfast time (bizarre!) paying zero attention to customers!

Dear Guest, Greetings from Novotel Chamiers Road ! Many thanks for shedding light on the different aspects of your stay.Your comments and compliments have been received with equal gusto by our team.While we are happy that you enjoyed our hospitality and the quaint charm of our rooms, we regret that we couldn’t impress you with our rooftop swimming pool and unpleasant dining experience. Your concerns and feedback have been shared with the concerned departments for quick and effective rectifications. We hope that you will join us again and give us the opportunity to impress you with enhanced services soon. We assure your next visit is nothing short of extra ordinary and hoping to see you again at our hotel. Best Regards, Rahul Jairath Front Office Manager

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