Novotel Chennai Chamiers Road 5 estrelas

We spent 2 nights with my family in november, our experience was great. Right from reception, restaurant , security and housekeeping - all colleagues were very helpful and friendly. Special thanks to front desk and also housekeeping colleague- Rajesh, who made sure good cleanliness in our 2 rooms even though my kids ( 1 infant ) sometimes on same day made lot of dirt in the room. Rajesh was also very kind and helpful providing necessary information regarding chennai city. Breakfast was awesome and buffet during dinner was good too. I have reduced a point in review as we were expecting some good kids play section in lobby or any floor , which was missing or was very minimum. Request to management to think to dedicate a play section with good supporting kids play stuff.

Thanks to Rajesh did excellent service in keeping my room clean and he was very helpful& friendly, very helpful for our needs whenever we need and all staffs very good , well maintained rooms neat and clean. Thank you

The stay was okay but the food can be improve alot, I would say staff has to be more flexible in terms of food orders and service. The staff should remember the allergies and preferences. My food got delayed and I recieved a wrong order this is not acceptable. Rooms are good.

I noticed that the staff member in the lobby appeared anxious during my check-out. This seemed to affect my overall experience. She was not at ease. When I said I couldn't hear you because of the glass she started yelling. during my check out I called up the reception for bell boy but no one came. I had to bring my luggage down myself. The lobby was very small. I also had a long waiting time in the lobby. And during my stay, I tried to call reception multiple times most of the time no one picked up my call. If they pick also they do not listen completely.

everything is fine. Especially, cleaning is very comfortable for me and I stayed with relaxing feel. Room is very comfortable and people is fine and do very well. I want to stay here again. nilesh and kaga math is very helpful.