ibis Chennai City Centre 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 1.932 comentários

Melhor preço
garantido
ibis Chennai City Centre - Image 1
ibis Chennai City Centre - Image 2
ibis Chennai City Centre - Image 3
ibis Chennai City Centre - Image 4
690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Descrição

Extras do hotel

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Nossas acomodações

Localização do hotel

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telefone
Fax +91 44 7122 5599

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Serviço de quartos

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  1.932 comentários

Classificação no TripAdvisor  4.5/5  997 comentários

Certificado de excelência 2024

Stay at ibis

Classificação TripAdvisor 5.0/5

AdhithyanJ2894 Avaliação certificada TripAdvisor

Excellent service.. Thanks to Anjali for making the stay comfortable. The food was excellent, the rooms were tidy and clean. The checkin process was super smooth. The morning buffet has variety of items. I’m looking forward to stay again.

Not so good

Classificação TripAdvisor 1.0/5

Usha65 Avaliação certificada TripAdvisor

We stayed 3 nights here. The IBIS central in Chennai. We had very bad experience. The rooms are very small and the toilet is also so tiny it is very difficult to do our tasks. Worst of all is the cots which are also very small has larger mattresses and that caused problem. Just a small move will make the person fall on the ground. All three nights we were totally deprived of our sleep. Staff came and just adjusted sheets and gone. Breakfast was OK looks wise but they served left over food that was reheated. The TV did not work and the air conditioner temperature was fixed and even it was cold for us we could not change. So had to suffer with low temperature in the room and was told it is fixed and we cannot change. With so much difficulty one staff member came and reduced one degree, but we had to call them many times. On the whole it was a very bad no worst experience which I never experienced it anywhere else . In future I do not want to chose IBIS hotel due to their size of the room and strictly no to Chennai central.

Dear Guest, Dear Guest Name, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at IBIS Chennai Central. Your comments are extremely valuable to us, and we deeply regret that we did not meet your expectations. We understand that the room size and the issues with the bed, bathroom, and air conditioning caused discomfort, and we are truly sorry for the frustration this caused. Our goal is to ensure every guest has a comfortable and enjoyable stay, and we clearly fell short in your case. Regarding the breakfast and TV, we appreciate your feedback and will look into these concerns to ensure better quality and consistency in the future. The air conditioning issue, in particular, is something we will address with our maintenance team to avoid further inconvenience for future guests. Please rest assured that your experience has been escalated to our management team for further review, and we will work on improving the aspects you mentioned. We would love to have the opportunity to welcome you back and provide you with a more pleasant stay. Should you consider staying with us again, please do not hesitate to contact me directly so I can personally assist in ensuring a better experience. Once again, we apologize for any discomfort caused, and we thank you for bringing these issues to our attention. Sincerely, Parvez DAMAD General Manager

Loved the experience

Classificação TripAdvisor 5.0/5

Vishnu M Avaliação certificada TripAdvisor

Lovely stay , great food and wonderful hospitality Anjali , bishal , Sharmila and kimi sheriff made the experience really nice The food was yummy and suitable for kids as well. Plus the children’s day chocolate for our daughter was the icing on the cake. Thank you for making her day.

Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us. It’s great to know that our team—Anjali, Bishal, Sharmila, and Kimi—made your stay even more special. We will be sure to pass on your compliments to them! We're also happy to hear that the food was a hit with your family, and it’s lovely that the Children’s Day chocolate made your daughter’s day even sweeter. It’s our pleasure to create memorable moments for our guests. We hope to welcome you back soon for another lovely stay. Thank you again for sharing your feedback with us! Sincerely, Parvez DAMAD General Manager

Horrible property

Classificação TripAdvisor 1.0/5

PranishaP4 Avaliação certificada TripAdvisor

Worst experience ever. Firstly the entrance itself is shady. You have to take an entire round to actually enter the hotel entrance. Then the reception is not in ground floor it's in 5th floor. You will see people randomly sitting at the entrance lobby which is very unsafe if you are a solo female traveler. The front office staff is the worst. They are super slow, zero coordination they took so much time to check in and gave me a room which doesn't have a main door lock. How safe! Imagine you go to check your room and the door is already open. When i asked the front office manager said my housekeeping just made your room so they would have left it open. To my shock the so called cleaned room bathroom was not clean. It has poop stains. I refused to stay in that room and asked for a room change. The front office manager takes me to another room that is assigned to me..to my shock it was a room which is still.not cleaned and was so called not ready . The front office manager called the front desk to check for another room. Finally I got a room after 45 mins and it was just 30 kins left for the dinner buffet to close. The food was pathetic. Cold and tasteless may be because I was the last guest to eat. The restaurant staff is oki but again no coordination between the department. They don't have tetra pack juices on the go they pour in a glass and give you if you ask for a packed breakfast. Overall horrifying experience ..never going back

Dear Guest, I am deeply concerned to read about your experience at our hotel. Please accept my sincerest apologies for the inconveniences you faced during your stay. Your feedback is invaluable to us as it helps us identify areas that need immediate attention. I would like to assure you that the safety and security of our guests are of utmost importance to us. We have taken note of your comments regarding the entrance, lobby, and room security. Rest assured, we will review our procedures and make necessary improvements to ensure a smoother and safer check-in experience for our guests. I apologize for the lapse in cleanliness you encountered in the rooms. This is certainly not up to our standards, and I have already addressed this issue with our housekeeping team to prevent any recurrence in the future. Regarding the food quality and service in the restaurant, I am sorry to hear that it did not meet your expectations. Your feedback will be shared with our culinary team and restaurant staff for immediate review and enhancement. I understand your disappointment, and I sincerely hope you would reconsider giving us another chance to provide you with a truly exceptional experience. Should you decide to return, please feel free to reach out to me directly so that I can personally oversee your reservation and ensure a seamless stay. Sincerely, Parvez DAMAD General Manager

Hotel Ibis en Chennai muito agradável e bem situado

Classificação TripAdvisor 5.0/5

suzanafdias Família - Avaliação certificada TripAdvisor

O hotel encontra-se na zona antiga de Chennai, permitindo um acesso mais rápido aos pontos de interesse histórico da cidade. É um hotel semelhante aos hotéis Íbis mais modernos, na Europa, muito limpo, com pessoal extremamente atencioso. Tem a grande vantagem de servir almoços e jantares (à lista e buffet) o que na Índia é muito importante. A comida é bastante boa.

Dear Ms. Dias, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Gopalakrishnan General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 835 comentários 9.3/10 Localização
  • 2.145 comentários 5.3/10 Quarto
  • 3.592 comentários 8.7/10 Serviço
  • 87 comentários 6/10 Wifi
  • 1.670 comentários 8.3/10 Comida
  • 961 comentários 9.1/10 Café da manhã
  • 878 comentários 1.6/10 Conforto
  • 863 comentários 6.3/10 Limpeza

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Chennai

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.