Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 4.1/5 905 reviews

Mercure Kakadu Crocodile Hotel - Image 1
Mercure Kakadu Crocodile Hotel - Image 2
Mercure Kakadu Crocodile Hotel - Image 3
Mercure Kakadu Crocodile Hotel - Image 4

Description

Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  905 reviews

TripAdvisor Rating  3.4/5  1,836 reviews

Customer review rating 4.0/5

Lee D. Business - Confirmed reviews ALL

The rooms have been improved since my last stay pleased to see. Room service was good food The only negitive was the Wi-Fi as I had to do work and it kept dropping out.

Dear Lee, Thank you for your feedback. We are pleased to hear you enjoyed your stay overall. We do, however, apologise for the inconvenience caused by the Wi-Fi connectivity. We understand how important reliable internet access is, particularly when working, and your comments have been noted as we continue to review and improve our service. We hope to have the opportunity to welcome you back again in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 5.0/5

Susan W. Business - Confirmed reviews ALL

thoroughly enjoyed. Staff friendly and helpful. Food amazing. Room was lovely. Kakadu plum creams and hair products were lovely.

Dear Susan, Thank you very much for your wonderful feedback. We are delighted to hear that you thoroughly enjoyed your stay, and that our friendly team, dining experience, and guest rooms all contributed positively to your visit. We are especially pleased that you loved the Kakadu plum amenities. We look forward to welcoming you back to Kakadu in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 5.0/5

Clair A. Solo - Confirmed reviews ALL

Refreshing, loved the pool and all the bird calls!

Dear Clair, Thank you for your lovely feedback. We are delighted that you found your stay refreshing and enjoyed both the pool and the wonderful bird calls that make our location so unique. We hope to welcome you back for another relaxing visit. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 4.5/5

Tracy C. Solo - Confirmed reviews ALL

The large room, comfy bed and pillows and the staff were all amazing. The dining experience was a godsend! And the complimentary breakfast really topped things off!

Dear Tracy Thank you so much for sharing your feedback with us. We're delighted to hear you enjoyed the spacious room, comfortable bed and pillows, and that our team made such a positive impression during your stay. It’s wonderful to know that your dining experience was a highlight and that the complimentary breakfast added that extra touch to your visit. We truly appreciate you choosing to stay with us in the heart of Kakadu and hope to welcome you back again for another relaxing stay. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Not even close to Mercure standards.

TripAdvisor rating 3.0/5

citizen132002 TripAdvisor review

We just spent one night in this hotel as part of a road trip. The hotel is really dated, from the reception area to the room to the pool - everything shabby looking and feeling. The room was very big, though. Breakfast is only available until 09:30 in the morning and is pretty pricey - AUD35. It was ok for sleeping at night, but I would not stay a night longer. Definitely not Mercure standards, much lower.

Dear Eugene, Thank you for taking the time to share your feedback. We’re pleased to hear you found the room spacious, though we’re sorry that the dated appearance of some areas and the breakfast pricing did not meet your expectations. We understand how this impacted your overall impression, and we appreciate your honesty regarding the standards you experienced. Your comments have been shared with our team as we continue working on upgrades and improvements across the hotel. We hope the rest of your road trip was enjoyable, and we thank you again for providing valuable insight. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 272 reviews 9.1/10 Location
  • 769 reviews 6.9/10 Room
  • 638 reviews 7.6/10 Service
  • 34 reviews 4/10 WiFi
  • 670 reviews 7.3/10 Food
  • 276 reviews 6.2/10 Cleanliness
  • 252 reviews 5/10 Amenities
  • 184 reviews 2.8/10 Value

Powered by Trustyou

Our other establishments nearby

Cooinda Lodge Kakadu 3 stars

Customer review rating (ALL Rating) 4.5/5 (274 reviews)

At 62.963 km

See the hotel