Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 4.1/5 908 reviews

Mercure Kakadu Crocodile Hotel - Image 1
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Description

Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

Our accommodation(s)

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Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  908 reviews

TripAdvisor Rating  3.4/5  1,836 reviews

Not even close to Mercure standards.

TripAdvisor rating 3.0/5

citizen132002 TripAdvisor review

We just spent one night in this hotel as part of a road trip. The hotel is really dated, from the reception area to the room to the pool - everything shabby looking and feeling. The room was very big, though. Breakfast is only available until 09:30 in the morning and is pretty pricey - AUD35. It was ok for sleeping at night, but I would not stay a night longer. Definitely not Mercure standards, much lower.

Dear Eugene, Thank you for taking the time to share your feedback. We’re pleased to hear you found the room spacious, though we’re sorry that the dated appearance of some areas and the breakfast pricing did not meet your expectations. We understand how this impacted your overall impression, and we appreciate your honesty regarding the standards you experienced. Your comments have been shared with our team as we continue working on upgrades and improvements across the hotel. We hope the rest of your road trip was enjoyable, and we thank you again for providing valuable insight. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Good base for exploring Kakadu region

TripAdvisor rating 5.0/5

Neil H TripAdvisor review

Stayed here in Jabiru for 2 nights while we were in the NT Just over 2 and a half hour drive from Darwin on good road, sealed all the way. Great location for exploring the region, only short drive from here to Cahills Crossing (30 mins) and also a 40 min drive from here to do the Yellow Water Cruise in Kakadu The Hotel was very clean, tidy and great value for money It was hot while we here (38 deg) so the pool was a welcome sight on our arrival We also used the on-site restaurant and bar during our stay and the food was pub style and adequate for our needs. Great service

Dear Neil, Thank you for sharing your experience. We’re delighted to hear that our location made exploring Kakadu convenient and that you enjoyed a comfortable stay with us. It’s great to know the pool provided some welcome relief from the heat and that the restaurant and bar met your needs during your visit. We truly appreciate your kind words about the cleanliness, value, and service. We hope to welcome you back again on your next NT adventure. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 3.5/5

Stephen D. Couples - Confirmed reviews ALL

Spacious rooms, albeit getting a little tired these days. Wifi was infuriatingly awful.

Dear Stephen, Thank you for your feedback. We're pleased to hear you enjoyed the spaciousness of your room. We understand your frustration with the Wi-Fi and apologise for the inconvenience — connectivity can be challenging in our remote location, but we’re continually working on to solve the problem. We are sorry your restaurant experience was let down by the service you received. This isn’t reflective of our usual standards, and your comments will be shared with the team for follow-up and improvement. We appreciate your comments and hope to welcome you back again soon. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 5.0/5

Neil H. Couples - Confirmed reviews ALL

Clean and tidy room. Air-con worked fine. Restaurant and bar were perfect after a long day exploring the area

Dear Neil, Thank you for your lovely feedback. We’re delighted to hear you enjoyed your stay and that our restaurant and bar were the perfect way to unwind after exploring Kakadu. We hope to welcome you back again soon. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

Customer review rating 3.5/5

Charles C. Couples - Confirmed reviews ALL

Pleasant stay. Bit run down the rooms etc.

Dear Cahrles, Thank you for your feedback. We’re glad you had a pleasant stay and appreciate your comments about the rooms. We’re continuously working on updates and improvements to enhance guest comfort. We hope to welcome you back again in the future. Sincerely, Carinne Mercure Kakadu Crocodile Hotel

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Other web-users rate our hotel

  • 273 reviews 9/10 Location
  • 770 reviews 7/10 Room
  • 639 reviews 7.6/10 Service
  • 34 reviews 4/10 WiFi
  • 670 reviews 7.4/10 Food
  • 277 reviews 6.2/10 Cleanliness
  • 253 reviews 5/10 Amenities
  • 184 reviews 2.8/10 Value

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Customer review rating (ALL Rating) 4.5/5 (275 reviews)

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