Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,448 reviews

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and close to the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • 38th floor pool with an outstanding modern Mexican arquitecture

  • Cityzen Rooftop Kitchen, the new hotspot to enjoy exquisite gastronomy from the heights

ALLSAFE approved hotel

Our accommodation(s)

Designed to maximize functionality without compromising comfort, guest rooms are thoughtfully appointed with touches such as L'Occitane amenities and self-serve Nespresso coffee machines. Room boasts floor-to-ceiling windows showcasing Mexico City sky Technologically intuitive features: Bluetooth connectivity and automated curtains revealing sweeping views at the touch of a button. Lavish touches make Sofitel's suites the premiere option for a VIP experience with upgraded offerings

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,448 reviews

TripAdvisor Rating  5.0/5  1,098 reviews

Certificate of excellence 2023

Great views and food with a classic fusion of french and mexican hospitality

TripAdvisor rating 5.0/5

Flyer12324628548 Couples - TripAdvisor review

Jose Manuel and his team were outstanding. They truly deserve a golden pineapple 🍍 The breakfast is so delicious, freshly baked pastries, amazing juices and tropical fruits not to mention the freshly made quesadillas. The hotel has breathtaking view’s of such an incredible and vibrant city. We’ll definitely be back

Best Hotel Experience

TripAdvisor rating 5.0/5

Natasha H TripAdvisor review

I loved my time in Sofitel Mexico City. A special thanks to the 36th floor Club Millesime staff (Luis Eduardo, Santiago, Laura, Sofia, Maria, Natalia, and Frida) for making my stay one of the best. They have all been so helpful and welcoming. Jany Vega and Jose Manuel are great leaders and have the best team. I will definitely be coming back.


TripAdvisor rating 5.0/5

cmancini23 Families - TripAdvisor review

We came to Mexico for my moms birthday. And from the get go we were greeted with INCREDIBLE kindness and attention to details. We went to the rooftop bar which is a must visit, breathtaking views. Also after every day of excursions we used the pool which I must say was our favorite part of our already beyond amazing stay. Alexis and Noemi get a special shout out as they made us feel so special and totally exceeded our expectations as to what is pool service. The food and drinks were amazing there as well. Lastly I had breakfast at Balta every morning, staff incredibly kind (as everyone is at Sofitel) and the food is so good, don’t miss the breakfast either. Beyond that, the rooms were beautiful and well appointed. The beds and pillows were not as soft as I usually like but all the positive and amazing service and amenities we experienced at Sofitel still makes me rate this experience 10 stars. We will be coming back to Mexico City JUST to stay at the Sofitel again! Thanks !

Much appreciated stay!

TripAdvisor rating 5.0/5

Rex K TripAdvisor review

The staff at the Sofitel were amazing, always helpful. The rooms were spectacular with amazing views! The complimentary breakfast never disappointed it was always very good. I would like to especially thank the entire staff in the Club Millesime Natalia and Santiago were the best, both made the whole experience something to look forward to after a long day at work! Natalia some how made us feel like family and not just a customer! Nice touch in this busy world we live in! Thanks again to the entire staff, but especially to Natalia and Santiago for briefly welcoming us into their lives, and making ours that much better!!

just perfect

Customer review rating 5.0/5

Margherita C. Business - Confirmed reviews ALL

Good position, huge rooms, excellent service, the best breakfast I’ve experienced so far.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Manuel Delgado Director of Quality & Guest Experience

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Other web-users rate our hotel

  • 551 reviews 9.6/10 Location
  • 1,001 reviews 9.2/10 Room
  • 1,592 reviews 9.4/10 Service
  • 8 reviews 7.1/10 WiFi
  • 449 reviews 8.8/10 Amenities
  • 433 reviews 8/10 Food
  • 363 reviews 9.7/10 Vibe
  • 204 reviews 8.2/10 Comfort

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