Customer review rating 4.8/5 324 reviews
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Located in the heart of Mexico, next to the US Embassy and close to the Angel of Independence
Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel
38th floor pool with an outstanding modern Mexican arquitecture
Cityzen Rooftop Kitchen, the new hotspot to enjoy exquisite gastronomy from the heights
On-site COVID-19 viral antigen test available
Check-in from 15h00
Check out up to 12h00
Designed to maximize functionality without compromising comfort, guest rooms are thoughtfully appointed with touches such as L'Occitane amenities and self-serve Nespresso coffee machines. Room boasts floor-to-ceiling windows showcasing Mexico City sky Technologically intuitive features: Bluetooth connectivity and automated curtains revealing sweeping views at the touch of a button. Lavish touches make Sofitel's suites the premiere option for a VIP experience with upgraded offerings
Number of meeting rooms: 4
Maximum size: 471 m²
Maximum capacity: 358 people
Maximum banquet capacity: 290 people
100% genuine reviews from our guestsFind out more
Jan H. Business - 24/02/2021 Confirmed reviews ALL
I was beyond impressed!!! We were greeted immediately upon arrival. Front desk is very friendly and informative. The entire staff was very attentive throughout my stay. I got to meet the manager and she was very nice and very helpful. I I would recommend this hotel it will definitely stay here if I come back to Mexico City.
Extended stay during the COVID Pandemic, safe and excellent experience.
Edwin M. Business - 18/02/2021 Confirmed reviews ALL
Extended multiweek stay during the pandemic in Mexico City. Amazing staff during very trying times at a very upscale and luxury hotel. Not an easy time to be away from home. Fernanda who coordinated and took care of my stay with the upmost attention to detail. Making sure that even with the COVID restrictions I was served in room service amenities such as an excellent Club Menu and breakfast. The reception manager Elizabeth, the staff Ana, Daniela, and Elizabeth always took care of anything I asked and greeted me with a polite salute every day. Alexi the chef, took the time to find out if my meals were to my liking. The restaurant staff Guillermo, Valentin, and Ricardo always gave excellent and personalized service. The staff behind the scenes such as Octavio who early in the morning coordinated to have breakfast ready at the Citizen Roof Top restaurant. It’s difficult to remember all the names of all the amazing people that made the difference, making me feel a t home. From the laundry dept, always having my clothes cleaned in an impeccable manner, to the room cleaning staff. And of course, the bell boy staff. Felipe such a helpful man. I have traveled extensively and was impressed with this beautiful, modern and well-maintained property. The room was amazing with very modern amenities, fixtures and great view of Reforma. I highly recommend this beautiful hotel. Not only because it is modern, luxurious and has a great location, but what really made the difference during my stay, the way the staff treated its guests.
Piruz D. Couples - 16/02/2021 Confirmed reviews ALL
We had a great time in Mexico City and the staff just made our experience so much better. The Director Blanche was very helpful, the Concierge Arturo and and our driver Ceasar was very knowledgeable. Thank you!
Incredible hospitality experience.
Jair E. C. Couples - 09/02/2021 Confirmed reviews ALL
Went to celebrate a wedding anniversary, that we will never forget. The view form the room was stunning. Food is excellent, in fact we had a private dinning experience with the chef introducing personally every dish. The spa is comfortable and the massages are delightful. The pool is probably the best amenity, located on the 38th floor it has breathtaking views of Mexico City. Super clean and very careful of the sanitary protocols at all times. I absolutely recommend visiting this luxurious and welcoming hotel.
David D. Couples - 08/02/2021 Confirmed reviews ALL
I went for an anniversary celebration and the attention to detail was perfect.
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At 502 m
At 2 km
At 7.7 km
At 12 km