Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,159 reviews

Novotel Guwahati GS Road - Image 1
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Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,159 reviews

TripAdvisor Rating  4.5/5  738 reviews

Certificate of excellence 2024

A well deserved stay

TripAdvisor rating 5.0/5

Culture34699464416 TripAdvisor review

The stay as well as the food was really good.. fine dining experience as well as the staff are well experienced in their field of work. Breakfast was spectacular as well. Worth every penny staying at this Hotel. Roshni Rafiqul Ramesh Dalim were extremely polite and have treated us like Family. The receptionist was a perfection . A good experience I must say. Thank You Team Novotel

Good Location and Ambience and Nice Buffet Breakfast

Customer review rating 4.0/5

Chinmoy Families - Confirmed reviews ALL

Nice and Comfortable Stay for 2 Nights Perfect Location and Ambkence and Good Staff

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manmeet SINGH General Manager

Good

Customer review rating 5.0/5

Goutam D. Families - Confirmed reviews ALL

Good

Dear ,Mr. D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manmeet SINGH General Manager

Postive review

TripAdvisor rating 4.0/5

Paradise64726567952 TripAdvisor review

Our stay in Novotel was comfortable. The staff was quick to resolve our issues and queries. The breakfast was lavish, delish, and customized as per our taste. The staff like Sreejana is friendly and pleasing. We recommend others to include Novotel in their itenary and enjoy their stay here. Do try the bakery items. They are fantastic.

Not at all enjoyed

Customer review rating 2.0/5

Raghunath K. Families - Confirmed reviews ALL

Front office staff Prabhakar gave a false information regarding passing of a discount. He said that he passed the discount but when we checked the bill there was no discount given. When we asked for a supporting he said that system is not working which was a false information. The discount coupon was given by the hotel only. If you don’t want to give discount then please DO NOT GIVE it.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manmeet SINGH General Manager

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Other web-users rate our hotel

  • 300 reviews 9.2/10 Location
  • 856 reviews 8.1/10 Room
  • 3,010 reviews 9.3/10 Service
  • 12 reviews 8.8/10 WiFi
  • 1,228 reviews 9/10 Food
  • 364 reviews 8.1/10 Cleanliness
  • 299 reviews 9.4/10 Vibe
  • 279 reviews 9/10 Breakfast

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