Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,227 reviews

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Novotel Guwahati GS Road - Image 1
Novotel Guwahati GS Road - Image 2
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G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Telephone
Fax +91 361 710 4445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,227 reviews

TripAdvisor Rating  4.5/5  841 reviews

Certificate of excellence 2024

Good hotel in Guwahati

TripAdvisor rating 4.0/5

Passenger21135610279 Couples - TripAdvisor review

Everything was perfect at the hotel Good food Location good but far from Kamakhya temple Room excellent Staff - very helpful particularly security, housekeeping and restaurant Front desk staff were all good except a lady named Rumi, who was rude and unhelpful for which I gave 4*

Amazing

TripAdvisor rating 5.0/5

sonam s TripAdvisor review

visited this hotel for the first time and i was very satisfied with their rooms , staffs , dinning experience and cleanliness. Breakfast was amazing. staffs were very helpful. Fardin , Shaharul and Basu thank you for everthing. Location of the hotel is very nice away from all the noise of the city .

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We’re so happy to hear that you had an amazing experience on your first visit to our hotel. It’s great to know that you were satisfied with the rooms, the helpful staff, and the dining experience, especially the breakfast. We will be sure to pass along your thanks to Fardin, Shaharul, and Basu for their excellent service. We’re also glad you appreciated the location of our hotel, providing a quiet retreat away from the city's noise. We truly value your comments and look forward to welcoming you back for another memorable stay! Sincerely, Manmeet SINGH General Manager

Pathetic service

TripAdvisor rating 1.0/5

Voyager49203019227 TripAdvisor review

Pathetic service, no one is there at the reception to take luggage, event after 5-6 hours the bags were there at reception. When we complained to Rumi Female person, no action was taken. We will not come in future in this hotel for stay nor recommend this

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Guwahati. We sincerely apologize for the inconvenience you encountered during your visit. We deeply regret that the service fell short of your expectations, particularly with the delay in handling your luggage and the lack of response from our team. This is certainly not the standard of service we strive to provide, and we completely understand how frustrating this must have been for you. We are addressing this issue with our reception and staff to ensure that such delays do not happen again in the future. Additionally, we are concerned by your experience with Rumi’s response, and we will investigate further to ensure better communication and service moving forward. We would appreciate it if you could share your contact details so we can discuss this matter in more detail and work toward a resolution. Your feedback is invaluable to us, and we truly hope you will give us another opportunity to provide a better experience during your next visit. Sincerely, Manmeet SINGH General Manager

wonderful experience

TripAdvisor rating 5.0/5

Nishu S TripAdvisor review

I had a fantastic experience at Novotel Guwahati . From the moment I checked in, the front office staff was warm welcoming and professional. A special shout-out to Kanishk, who went above and beyond in ensuring my stay was comfortable and enjoyable. Her dedication to guest satisfaction is commendable. Her professionalism and willingness to help truly made a difference in my experience.

Dear Guest, Thank you so much for sharing your wonderful experience at Novotel Guwahati! We’re thrilled to hear that you had a fantastic stay with us. It’s great to know that our Front Office team made such a positive impression, and we truly appreciate your kind words about Kanishk. We’re proud to have team members like him who go above and beyond to ensure our guests have a comfortable and memorable experience. Your feedback means a lot to us, and we’re grateful for your recognition of his dedication and professionalism. We’ll be sure to pass along your appreciation to Kanishk for making a difference in your stay. Thank you once again for choosing to stay with us. We look forward to welcoming you back to Novotel Guwahati for another exceptional experience. Sincerely, Manmeet SINGH General Manager

Amazing

TripAdvisor rating 5.0/5

26nehat TripAdvisor review

The staff is really welcoming and will attend to your needs. Basu and Saharul are very attentive and on their toes throughout. Novotel never disappoints be it from the reception, buffet, house- keeping. They're all amazing.good hospitality thank you so much for the lovely stay.

Dear Guest, Thank you for taking the time to share your experience about your recent stay at Novotel Guwahati. We are delighted to hear that you had an amazing experience. It’s truly rewarding to know that our team, especially Basu and Saharul, made you feel welcome and attended to your needs throughout your stay. We take great pride in providing excellent hospitality, and we’re so happy to hear that you enjoyed the service from our reception, buffet, and housekeeping teams. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Sincerely, Manmeet SINGH General Manager

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Other web-users rate our hotel

  • 320 reviews 9.3/10 Location
  • 880 reviews 8/10 Room
  • 2,609 reviews 9.2/10 Service
  • 12 reviews 7.6/10 WiFi
  • 1,104 reviews 9.1/10 Food
  • 371 reviews 8/10 Cleanliness
  • 294 reviews 9.2/10 Breakfast
  • 291 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.