Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,133 reviews

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Novotel Guwahati GS Road - Image 1
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G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Telephone
Fax +91 361 710 4445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,133 reviews

TripAdvisor Rating  4.6/5  1,041 reviews

Certificate of excellence 2025

Wonderful Stay with Exceptional Personal Attentions

TripAdvisor rating 5.0/5

AnilSrivastava75 TripAdvisor review

Wonderful Stay with Exceptional Personal Attention – Novotel GS Road, Guwahati I had a very pleasant stay at Novotel GS Road, Guwahati, made truly memorable by the outstanding support from the hotel team. A special mention to Ms. Minakshi Pandy, Room Division Manager, for her excellent and proactive support. When I raised an issue regarding delayed responses from different departments, she stepped in immediately, took personal ownership, and ensured close monitoring until everything was resolved smoothly. This level of leadership and customer focus is highly commendable. The breakfast experience was equally delightful. Ms. Mawii at the breakfast area was outstanding attentive, warm, and genuinely caring. She took care of every request with a smile and ensured the taste buds of guests were well looked after. Her service truly elevated the dining experience. Overall, a comfortable stay with professional service and a strong focus on guest satisfaction. I would definitely recommend Novotel GS Road, Guwahati, and look forward to staying here again.

Dear Mr. Srivastava, Thank you very much for your perfect rating and for taking the time to share such a detailed and thoughtful review of your stay at Novotel GS Road, Guwahati. We are delighted to hear that your stay was not only comfortable but also made truly memorable by the personalised attention from our team. Your special mention of Ms. Minakshi Pandy, our Room Division Manager, is greatly appreciated. We are proud of her proactive approach and dedication to ensuring that any issues are resolved promptly and smoothly. Feedback like yours highlights the level of leadership and guest focus we strive to deliver consistently. We are also thrilled to know that your breakfast experience was enhanced by the attentive and warm service of Ms. Mawii. Providing care and attention with a smile is at the heart of our hospitality, and your recognition of her efforts is deeply valued. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it is rewarding to know that our team’s commitment to professional service and guest satisfaction made a positive impact on your stay. Thank you again for recommending Novotel GS Road, Guwahati. We look forward to welcoming you back for another exceptional stay in the near future. Best Regards, Vineet Kumar Mishra General Manager

Great experience

TripAdvisor rating 5.0/5

Sherpa04151017530 TripAdvisor review

The staff is really hospitable and I loved the experience so far they even give us the complimentary sweet dish would love to come back

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you had a great experience during your stay with us and that our team’s warm hospitality contributed to making your visit enjoyable and memorable. It is especially rewarding to know that you appreciated the complimentary sweet dish, as we always aim to add thoughtful touches to enhance our guests’ experiences. Your recognition encourages our team to continue delivering attentive, friendly, and personalised service to every guest. At Novotel, we strive to ensure every guest leaves with a memorable experience, and your feedback reassures us that our efforts are making a meaningful impact. Knowing that you would love to come back is the highest compliment we could receive. We truly look forward to welcoming you again soon for another delightful and memorable stay, and to exceeding your expectations once more. Best Regards, Vineet Kumar Mishra General Manager

Customer review rating 4.5/5

Pravir K. D. Business - Confirmed reviews ALL

On first day I had been given smoking room & it becomes troublesome as I am non smoker.

Dear Mr. D., Thank you for taking the time to share your detailed feedback following your recent business stay with us. We truly appreciate your kind ratings across several aspects of your experience, including WiFi, breakfast, sustainability initiatives, and check-out. Please accept our sincere apologies for the inconvenience you faced on your first day due to being assigned a smoking room. We completely understand how uncomfortable this can be for a non-smoker, and this certainly does not reflect the experience we aim to provide our guests. Your feedback has been shared with our front office team to ensure that guest preferences are carefully reviewed and respected in the future. We also regret to learn about the cleanliness concerns you noted regarding stains on the table and floor mattress. This has been communicated to our housekeeping team for immediate review and corrective action, as maintaining high cleanliness standards is very important to us. We are grateful for your positive comments about our team and services, and for your willingness to recommend our brand. Your feedback helps us identify areas where we can improve and serve you better. We hope to have the opportunity to welcome you again and provide you with a more seamless and comfortable stay next time. Should you plan another visit, please feel free to let us know your room preference in advance—we would be happy to assist. Best Regards, Vineet K. Mishra General Manager

Hotel rooms were clean

TripAdvisor rating 5.0/5

Excursion37799910380 TripAdvisor review

The rooms were super clean, location was great,food was also very good worth every penny, and the staff were very friendly... especially Khusida from the kitchen, she's so friendly! It was a good experience and we'd love to stay again 😊

Dear Valued Guest, Thank you very much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and that our clean rooms, convenient location, and delicious food contributed to making your experience memorable. We are especially delighted by your kind mention of Khusida. Team members like her, who combine friendliness with dedication, are at the heart of the warm and welcoming environment we strive to create. Your appreciation will be shared with her and the entire team, as it serves as a great motivation for everyone. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it is heartening to know that you would love to stay with us again. We look forward to welcoming you back for another exceptional and enjoyable stay soon. Best Regards, Vineet Kumar Mishra General Manager

Exceptional service and warm hospitality

TripAdvisor rating 5.0/5

Navigator48063747992 TripAdvisor review

Exceptional service and warm hospitality. From check-in to check-out, the team at Novotel Guwahati made our stay truly memorable. Special shout-out to the restaurant staff for excellent service and the housekeeping team for keeping our rooms comfortable and clean. The buffet breakfast and dinner options were tasty and well-presented. A lovely stay overall — will definitely return!

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback. We are thrilled to hear that your stay at Novotel Guwahati was memorable and that our team’s exceptional service and warm hospitality made a positive impact from check-in to check-out. Your special appreciation for the restaurant staff and the housekeeping team is truly valued. Team members like them play a vital role in ensuring our guests feel comfortable, well-cared for, and welcome throughout their stay. We will be sure to share your kind words with them, as recognition like yours motivates the entire team to continue delivering their best. We are also pleased that you enjoyed our buffet breakfast and dinner offerings, and that the presentation and taste met your expectations. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it is heartening to know that your stay reflected this commitment. Thank you once again for choosing Novotel Guwahati. We look forward to welcoming you back for another exceptional stay in the near future. Best Regards, Vineet Kumar Mishra General Manager

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Other web-users rate our hotel

  • 376 reviews 9.1/10 Location
  • 943 reviews 8.1/10 Room
  • 2,793 reviews 9.2/10 Service
  • 17 reviews 7.5/10 WiFi
  • 1,086 reviews 9/10 Food
  • 554 reviews 8.5/10 Cleanliness
  • 372 reviews 9.4/10 Vibe
  • 295 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.