Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,138 reviews

Best price
guarantee
Novotel Guwahati GS Road - Image 1
Novotel Guwahati GS Road - Image 2
Novotel Guwahati GS Road - Image 3
Novotel Guwahati GS Road - Image 4
G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Telephone
Fax +91 361 710 4445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,138 reviews

TripAdvisor Rating  4.6/5  1,032 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kumud S. Solo - Confirmed reviews ALL

I recently had an absolutely amazing time at Novotel Guwahati. The room was very spacious and spotless, with great decor and well furnished, clean bedsheets and towels. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive, welcoming and went out of their way to ensure that I was comfortable. I didn't face any issues during my stay there.

Dear Mr. S., Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Novotel Guwahati. We are truly delighted to know that your experience with us was nothing short of exceptional and that you rated your overall stay a perfect rating. It is heartening to read your kind words about our spacious and spotless rooms, comfortable bedding, décor, and overall cleanliness. We are equally pleased that you enjoyed our breakfast buffet and appreciated the wide variety on offer. Your special mention of our team’s attentive, welcoming, and anticipatory service means a great deal to us—this is exactly the experience we strive to deliver to every guest. We’re also glad to know that booking through the ALL Accor App was seamless and that our sustainable development initiatives resonated with you. Your recognition of our efforts to reduce waste and promote responsible practices is deeply appreciated. As a valued ALL – Classic member, your loyalty to Accor is important to us, and we are honored that you would recommend both Novotel and the ALL Accor loyalty programme to others. Thank you as well for choosing to share your experience with fellow travelers on Google. It was a pleasure hosting you, and we are delighted that you were able to relax completely during your stay. We truly look forward to welcoming you back to Novotel Guwahati on your next visit and making it just as memorable. Best Regards, Vineet Kumar Mishra General Manager

I had a wonderful stay at novotel guwahati fir 4 Days . The experience was excellent, with special mention to the cleani

TripAdvisor rating 5.0/5

Venture05259370572 TripAdvisor review

I had a wonderful stay at novotel guwahati fir 4 Days . The experience was excellent, with special mention to the cleaning at the room .the staff were Verry helpful specially Mr Happy kumar he was very helpful and making my stay even more enjoyable. And also team from housekeeping team because. The room was chen and hygiene could replacenish toiletries and towels more frequently. While the room was clean. They dud an outstanding job of keemy room clean and tidy .The overall environment was peaceful and maintained.

Dear Valued Guest, Thank you for your perfect rating and for sharing such wonderful feedback about your 4-day stay at Novotel Guwahati. We are truly delighted to know that your experience was excellent and that you enjoyed a peaceful and well-maintained environment throughout your visit. We sincerely appreciate your kind words about the cleanliness of the room and the efforts of our housekeeping team in maintaining hygiene and promptly replenishing toiletries and towels. A special thank you for recognizing Happy for his helpfulness and dedication—your appreciation will surely motivate him and the entire team. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it is rewarding to know that we could make your stay comfortable and enjoyable. We look forward to welcoming you back again for another pleasant stay. Best Regards, Vineet Kumar Mishra General Manager

Customer review rating 4.5/5

Paul S. Families - Confirmed reviews ALL

Our stay was pleasant and comfortable. Staff was engaging and professional. We appreciate the dining staff and chefs. The food was sumptuous and top quality. Breakfast spread and bakery section was diverse and well crafted. House keeping kept the room squeaky clean. Overall our stay was relaxing and memorable.

Dear Mr. S., Warm greetings from Novotel, and thank you for sharing such a wonderful and detailed review of your recent stay with us. We are truly delighted to know that you and your family had a pleasant, comfortable, and memorable experience. Your kind words about our engaging and professional team, especially our chefs and dining staff, are deeply appreciated. It is heartening to hear that you enjoyed the sumptuous food, diverse breakfast spread, and our bakery selection, as well as the cleanliness and comfort of your room. Thank you also for your appreciation of our housekeeping standards, Wi-Fi, check-in and check-out experience, and our sustainability initiatives. Your encouragement of “Keep it up” means a great deal to our entire team and motivates us to continue delivering high standards of service. As a valued ALL Accor Classic member, your loyalty and recommendation of both Novotel and the Accor loyalty programme are sincerely appreciated. At Novotel, we strive to ensure that every guest leaves with a truly memorable experience, and your feedback reassures us that we are on the right path. We look forward to welcoming you back again soon for another relaxing and delightful stay. Best Regards, Vineet Kumar Mishra General Manager

One of the great hospitality sectors of Novotel Guwahati is .Check in,Check out is very smooth. The front desk staff was very h

TripAdvisor rating 5.0/5

Relax25058381375 TripAdvisor review

We are coming from Australia. When we went to check in it was really great hospitality from the Front desk people. They are very creative and probation. Especially from the Front desk Mr DHRUBA. He is the only one to Help us because for me this is the new city . Dhruba booked tickets for kamakhya Darshana. He booked a car,and everything... We will visit soon.

Dear Ms. Niki, Warm greetings from Novotel Guwahati, and thank you for taking the time to share such a detailed and wonderful review of your stay with us. We are thrilled to hear that your experience, from check-in to check-out, was smooth and enjoyable. It is especially gratifying to know that our Front Desk team made you feel welcomed and well cared for, even though it was your first visit to Guwahati. Your kind words about Mr. Dhruba are greatly appreciated—his dedication in assisting you with local guidance, booking tickets for Kamakhya Darshan, arranging transportation, and ensuring everything went seamlessly truly reflects the high standards of service we strive to deliver. He will be delighted to know that his efforts made your visit more comfortable and memorable. At Novotel, we take pride in providing personalized, attentive service to each guest and ensuring that every stay is a memorable one. Knowing that we were able to make your trip from Australia so smooth and enjoyable is extremely rewarding for our entire team. We look forward to welcoming you back soon and providing you with another exceptional and seamless experience in Guwahati. Best Regards, Vineet Kumar Mishra General Manager

Customer review rating 1.5/5

Warwick A. Business - Confirmed reviews ALL

the check in was confused the check out was more confused the staff made errors and then laughed about it the billing did not match the booking the restaurant wished to charge for breakfast when it was included the elevator did not work the serving staff forgot the coffee order and the whole hotel ran out of diet coke

Dear Mr. A., Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Guwahati GS Road. We are truly sorry to learn that your experience fell far short of the high standards we aim to provide and the expectations you have as a valued ALL Platinum member. We sincerely apologize for the multiple issues you encountered: Check-in and check-out confusion and billing discrepancies, which understandably caused frustration. Restaurant and in-room dining lapses, including missed coffee and breakfast orders, and the incorrect attempt to charge for an included breakfast. Elevator malfunction and other operational shortcomings during your stay. Staff behavior, including errors and unprofessional conduct, which is unacceptable. Cleanliness issues, as well as the absence of expected welcome amenities and drinks. Stock unavailability, such as Diet Coke, which further affected your experience. Please rest assured that your feedback has been escalated to our management and operations teams. We are taking immediate corrective actions to address service gaps, improve staff training, and ensure operational consistency so that such lapses do not recur. We deeply regret that your stay was impacted on multiple fronts, and we understand how disappointing this must have been. Your comments are invaluable in helping us identify areas that require urgent attention, and we are committed to making significant improvements. At Novotel, we strive to ensure that every guest leaves with a comfortable and memorable experience. While we regret we did not achieve this during your stay, we hope to have the opportunity to restore your confidence in our service on a future visit. Please feel free to reach out to us directly if you would like to discuss your experience further—we would welcome the opportunity to make amends. Best Regards, Vineet Kumar Mishra General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 378 reviews 9.1/10 Location
  • 934 reviews 8/10 Room
  • 2,788 reviews 9.2/10 Service
  • 17 reviews 7.5/10 WiFi
  • 1,091 reviews 9/10 Food
  • 538 reviews 8.3/10 Cleanliness
  • 373 reviews 9.3/10 Vibe
  • 296 reviews 8.7/10 Breakfast

Powered by Trustyou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.