Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,224 reviews

Novotel Guwahati GS Road - Image 1
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Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,224 reviews

TripAdvisor Rating  4.5/5  879 reviews

Certificate of excellence 2024

Not a 5 Star

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Reached at 730 PM and still the room was not ready and both the front desk executives where busy trying to figure out!!! However they finally had to upgrade to a suite!! Which is fine but still a bit shoddy. The Check out was also very slow and took almost 15 minutes and that too i was the only person.

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We sincerely apologize for the inconvenience you experienced during your check-in and check-out process. It is concerning to hear that your room was not ready upon arrival and that you had to experience delays at both stages. Please know that this does not reflect the high standards of service we strive to provide. We appreciate your understanding in accepting the room upgrade, and we will review the process to ensure smoother and more efficient operations in the future. I would appreciate it if you could provide your contact details so we can discuss this in more detail. Your feedback is invaluable in helping us improve, and we would like to assure you that we are taking your comments seriously. We hope to have the opportunity to welcome you again and provide a more seamless experience. Sincerely, Manmeet SINGH General Manager

not good stay

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

bad experience

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We are truly sorry to hear that your stay did not meet your expectations. Your satisfaction is our top priority, and we would like to understand more about your experience to ensure we address any concerns and make the necessary improvements. I would appreciate it if you could provide your contact details so we can discuss this matter in more detail. We greatly value your feedback and look forward to the opportunity to make things right. Sincerely, Manmeet SINGH General Manager

Amazing

TripAdvisor rating 5.0/5

Culture59815738124 TripAdvisor review

Dhruba and team helped us through out the stay, and made sure our stay our journey was as comfortable as possible. thank you for taking care of us, we had a lovely stay. Food was also good and room was also clean..tho the view was not very appealing. But everything else compensated it

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We are delighted to hear that Dhruba and the team were able to assist you throughout your stay and ensured your experience was as comfortable as possible. It’s truly rewarding to know that you had a lovely time with us. We appreciate your kind words about the food and the cleanliness of your room. While we understand that the view wasn’t as appealing, we’re grateful that the overall experience exceeded your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay. Sincerely, Manmeet SINGH General Manager

A Pleasant Experience

TripAdvisor rating 5.0/5

Fayaz A TripAdvisor review

Enjoyed my short stay at this hotel with a lovely ambience. The check-in was smooth, the room was comfortable and the breakfast offered a wide variety of choices. Chef Nitin and Sushmita in particular were warm, pleasant and courteous. Strongly recommended.

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We’re delighted to hear that you had a pleasant stay and enjoyed the ambiance of the hotel. It’s great to know that your check-in was seamless, the room was comfortable, and that you had a variety of breakfast options to choose from. We truly appreciate your special mention of Chef Nitin and Sushmita—our team members will be thrilled to hear your kind words. Thank you for recommending us, and we look forward to welcoming you back for another memorable stay! Sincerely, Manmeet SINGH General Manager

Customer review rating 5.0/5

Devraj P. Business - Confirmed reviews ALL

Your bakery chef helped me to book Name -Chef bishal Tamang

Dear Guest, Thank you for taking the time to share your experience about your recent visit at Novotel Guwahati. We're thrilled to hear that Chef Bishal Tamang was able to assist you. We truly appreciate your recognition of his help, and we’ll be sure to pass along your compliments. We look forward to welcoming you again soon! Sincerely, Manmeet SINGH General Manager

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Other web-users rate our hotel

  • 327 reviews 9.2/10 Location
  • 881 reviews 7.6/10 Room
  • 2,606 reviews 9.1/10 Service
  • 12 reviews 8.1/10 WiFi
  • 1,118 reviews 9/10 Food
  • 378 reviews 7/10 Cleanliness
  • 305 reviews 9.4/10 Vibe
  • 301 reviews 9/10 Breakfast

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