Description
Our accommodation(s)
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Room
Superior Room with 1 Double Bed
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds
Non contractual photo
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x Twin bed(s)
- Views: City View
Room
Deluxe Room with 1 Double Bed, with Balcony
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Room
Deluxe Room with 2 Single Beds, with Balcony
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
1 King size Bed Junior Suite
- 4 pers. max
- 56 m² / 602 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room with 1 Double Bed and 1 Sofa Bed
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
- Views: City View
Room
Superior Room with 2 Single Beds and 1 Sofa Bed
Non contractual photo
- 4 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Double bed(s) and 1 x Single sofa bed(s)
- Views: City View
Hotel location
Novotel Pekanbaru
Jalan Riau No. 59
28154 Pekanbaru
Indonesia
GPS:0.535251, 101.428553
Contact email
Access and transport
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PELABUHAN SUNGAI DUKU
Ferries
Access: 5 km / 3.11 mi 45 min walk / 10 min drive
TERMINAL AKAP
Bus stop
Access: 5 km / 3.11 mi 45 min walk / 10 min drive
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PASAR WISATA
Tourist attraction
Access: 5 km / 3.11 mi 30 min walk / 10 min drive
STADION RUMBAI
Sports centre
Access: 7 km / 4.35 mi 15 min drive
SIAK PALACE
Art and Culture
Access: 120 km / 74.56 mi 1 hrs 30 min drive
ASIA HERITAGE PEKANBARU
Art and Culture
RIAU 21 THEATER
Cinema district
Access: 2 min walk
TAMAN AERO SPORT
Amusement park
ASIA FARM
Amusement park
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SIAK RIVER
River
Access: 5 km / 3.11 mi 10 min drive
DANAU BUATAN
Lake
Access: 15 km / 9.32 mi 20 min drive
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MALL PEKANBARU
Shopping centre/mall
Access: 7 km / 4.35 mi 15 min drive
MALL SKA
Shopping centre/mall
Access: 10 km / 6.21 mi 20 min drive
LIVING WORLD PEKANBARU
Shopping centre/mall
LOCAL PANTRY
Restaurant and cafe district
CIPUTRA SERAYA MALL
Shopping centre/mall
Access: 2 min walk
HOLYCOW PEKANBARU
Restaurant and cafe district
SUSHI TEI PEKANBARU
Restaurant and cafe district
AYAM GORENG SUHARTI
Restaurant and cafe district
LIVE HOUSE
Bar
TRANSMART PEKANBARU
Shopping centre/mall
OKINAWA SUSHI
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FOOD EXCHANGE
Our All Day Dining Restaurant has a modern open kitchen and offers International and local cuisine. Buffet and a la carte options are available.
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MOLECULE GASTRO BAR
The casual yet classy Gastro Bar serves high quality wine and a wide variety of quick bites and beverages. Perfect for catching up with colleagues or friends.
POOL BAR
Non contractual photo
The pool bar has an indoor bar lounge seating and outdoor open air seating. It provides healthy drinks and cocktails, wide selection of coffee and tea. Perfect place to chill out.
4 breakfasts
Non contractual photo
Pool
Fitness center
The Fitness room overlooking into the swimming pool area at the 3rd floor. In-house guests enjoy free access to our gym, with free weight and TechnoGym Cardio machines
Spa
The experienced therapists at the spa will pamper you with our extensive range of available treatments.
Meetings & Events
- Number of Meeting Room
- 9
- Surface of the largest room
- 980 m² / 10548.622 sq ft
- Maximum seats capacity
- 1500
- Maximum capacity for banquets
- 1050
Weddings
Non contractual photo
With a 980 m² (10,549 sq. ft.) floor space and 8 m high ceiling, the Grand Ballroom can accommodate up to 1,000 guests. Modern Audio Visual equipment is available on demand.
Our guest reviews
ALL Rating
Customer review rating 4.5/5
David J. T. Business - Confirmed reviews ALL
Dear David J. T., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager
Customer review rating 4.0/5
Panjaitan W. Business - Confirmed reviews ALL
Dear Panjaitan W., Thank you for staying with us and for bringing this to our attention. I'm very sorry the hairdryer wasn't working during your stay. We have since replaced the unit with a new one to ensure our future guests are comfortable. We hope to welcome you back soon for a seamless experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sentot Lasiyanto General Manager
Customer review rating 4.5/5
Rudy H. Couples - Confirmed reviews ALL
Dear Mr. Rudy H., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager
Customer review rating 4.0/5
Patricia K. Business - Confirmed reviews ALL
Dear Ms. Patricia K., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager
Customer review rating 0.5/5
Toon L. O. Business - Confirmed reviews ALL
Dear Toon L. O., Thank you for sharing your feedback regarding your recent stay with us. Please accept our sincerest apologies for the cleanliness issue you encountered with your bed and the initial response from our team. This is certainly not the standard of service we strive to provide. We are glad to hear that our management team was able to step in and try to rectify the situation, though we regret that your first impression was already impacted. Please be assured that we have shared your comments with our Housekeeping and Front Office managers to ensure such lapses in hygiene and communication do not happen again. We value your loyalty and hope to have the opportunity to welcome you back for a much improved and seamless experience in the future. Best Regards, Sentot Lasiyanto General Manager
