Novotel Pekanbaru 4 stars

Customer review rating (ALL Rating) 4.4/5 196 reviews

Hotel extras

Located in the Central Business District and surrounded by entertainment spots, the 150-rooms Novotel Pekanbaru features an All Day Dining restaurant, Lounge Bars, Swimming Pool, Fitness Centre, Spa, Function Rooms and Grand Ballroom.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Pekanbaru

JALAN RIAU NO. 59
28154 PEKANBARU
Indonesia

GPS:0.535251, 101.428553

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Non contractual photo

Our All Day Dining Restaurant has a modern open kitchen and offers International and local cuisine. Buffet and a la carte options are available.

Our accommodation(s)

Our modern, comfortable rooms feature amenities such as key card lock, electronic safety box, WiFi access, 40" LED TV, satellite TV channels, hair dryer, rain shower, IDD telephone line, minibar and coffee and tea making facilities.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  196 reviews

TripAdvisor Rating  4.0/5  291 reviews

Good hotel in Pekanbaru

TripAdvisor rating 3.0/5

Bhima R TripAdvisor review

The hotel is located in the middle of Pekanbaru city. It is a standard Novotel hotel with all the standard service you would expect from any other Novotel. Rooms are good and clean, breakfast was good enough.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good and supportive staff.

Dear Shekhar S., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

Good stay , Good sleep .

Customer review rating 3.5/5

Thomas L. Business - Confirmed reviews ALL

The room is clean, bed comfortable, satisfied with the services , let say mineral water and coffee pack send immediately while asked for.

Dear Thomas L., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

Good stay

Customer review rating 4.5/5

Rahmj Business - Confirmed reviews ALL

It was good.

Dear Rahmi H., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

A very pleasant stay.

Customer review rating 4.5/5

Syed M. Z. Business - Confirmed reviews ALL

Ms. Okta handled the Accor member in very professional way and cater the needs very smartly.

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Other web-users rate our hotel

  • 72 reviews 9.1/10 Location
  • 172 reviews 8.2/10 Room
  • 178 reviews 8.7/10 Service
  • 7 reviews 6.7/10 WiFi
  • 109 reviews 8.6/10 Cleanliness
  • 64 reviews 7.4/10 Breakfast
  • 30 reviews 9.4/10 Vibe
  • 10 reviews 4.6/10 Pool

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