ibis Saigon Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.791 comentários

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Descrição

Extras do hotel

  • "Serviço gratuito de traslado para o aeroporto (reserva obrigatória)"

  • "Opção de quarto de uso diário disponível (somente reserva direta)"

  • "Serviço de refeições 24/7: no restaurante e no quarto"

  • "Linda piscina e bar externos no rooftop com vista do aeroporto"

  • "Centro de bem-estar disponível: sauna a vapor, sauna, academia"

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Localização do hotel

ibis Saigon Airport

2 Hong Ha Street
70000 Ho Chi Minh
Vietnã

GPS:10.813508, 106.665704

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

OOPEN RESTAURANT

Deixe-nos saciar o seu paladar com sabores de todo o mundo, deleite-se com uma viagem culinária, rica em sabor e originalidade! O ibis Kitchen está aberto 24 horas por dia, disponível com pratos salgados e doces sempre que a fome bater.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.791 comentários

Classificação no TripAdvisor  4.5/5  920 comentários

Certificado de excelência 2023

嘘をつくスタッフに注意

Classificação TripAdvisor 1.0/5

Compass708633 Avaliação certificada TripAdvisor

早朝到着時には、毎回利用している。 アコーメンバーなので、毎回部屋をアップグレードしてもらっている。 今回もいつもと同じ時刻にチェックインをしたが、部屋がアップグレードされていないので、理由を尋ねると「日付が変わった後にチェックインするとアコーメンバーのベネフィットは無くなる。昨日チェックインしていないから仕方ない。」と言われた。事前に決済は完了しており、過去何度も同じ時刻にチェックインしているが、そんな事は言われた事が無い。 不審に思い、アコーカスタマーケアに連絡すると、単にアップグレード対象の部屋が満室だったとの事。フロントスタッフは、満室と言えば済む話を嘘をついて誤魔化そうとしていた事がわかった。フロントも初めて見る人が多く、スタッフの質が低下した事を理解した。スタッフの信頼は、ホテルに対する信頼に直結するので、以前の評価を変更した。 ピックアップは、スタッフが待合せ場所に待ってくれているのでトラブルはなかった。ドロップオフは、注意が必要で必ず注意が必要。時間は余裕を持って30分前を選択した方が良い。必ず遅れてくる客がいるのと、段ボール箱を沢山持ってくる客がいるので出発は遅れる。預けた荷物が潰れてしまうので覚悟した方がいい。 レストランは広いので席が無くなることはないと思う。場所がら宿泊客が集中する時間帯は、ロビーが騒がしくなる。エレベーターが4基あるが、上手く使えない客が多いので注意。

Dear beloved guest, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies and rest assured that the experience you described is not reflecting the usual quality of service we are delivering. Since there is a miscommunication due to different languages, I am sorry that our team could not explained clearly for you about the room upgrade. And we guarantee that this is just the communication issue, there is no insincerity from our team members to you. I greatly appreciate your comments about different aspects of the room and these candid opinions would be a guideline for us to define what we still need to improve on. We are going to apply different training for our colleagues for service improvement and share with them your feedback as a lesson during their learning process. Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Once again, thank you for sharing your thoughts and we are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Gutes Hotel in Flughafennähe

Classificação TripAdvisor 5.0/5

Travel_DN Avaliação certificada TripAdvisor

Dieses Hotel war quasi für drei Tage Station, um eine Erkältung auszukurieren. Der Check-In war schnell und freundlich. Das Zimmer ist ausreichend groß mit modernem Bad und insgesamt sauber. Das Bett war bequem, so dass die Schlafqualität auch entsprechend gut war. Leider ließen sich aber die Fenster nicht öffnen, dafür funktioniert die Klimaanlage gut und auch wenn man nicht im Zimmer ist. Es gibt ganztägig die Möglichkeit ausreichend zu speisen. Mittags unten im Restaurant und abends schön im Rooftop-Restaurant. Dazu gibt es im Hotel einen Starbucks integriert. Das Frühstück war in Ordnung, aber ich habe bessere Frühstücke im Vietnam gesehen. So war zum Beispiel die Brot- und Brötchenauswahl sehr bescheiden und klassische Tiefkühlware.

Dear beloved guest, We very much appreciate your five-star rating and we are happy to know that you had a pleasant stay with us. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. We hope your next visit to ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

Wie erwartet ein sehr schöner Aufenthalt

Classificação TripAdvisor 5.0/5

Teddypinguin Família - Avaliação certificada TripAdvisor

Wie immer ein schöner Aufenthalt im Ibis Saigon Airport vor unserer Weiterreise nach Phu Quoc. Upgrade, Welcome Drinks und ein Welcome Treatment wie gewohnt . Unser 19. Aufenthalt im Ibis Saigon Airport und garantiert nicht unser letzter. Sehr gutes Frühstücksbuffet, mit allem, was man sich wünscht . Tolle Rooftop Bar mit ausgezeichneter Karte auch was das Essen angeht . Schöner Pool mit liegen und ein gut ausgestattet genanntes Fitnessstudio sowie Sauna und Dampfbad. Kostenloser Transfer von und zum Flughafen. Freundlicher Service überall . Jederzeit gerne wieder, uns sehr zu empfehlen

Dear our beloved guest, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. It is our honor to welcome you back this 19th time and we do hope to increase the number! I am very glad to know how much you enjoyed the hotel facilities, services and allowed our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager.

Très bien

Classificação TripAdvisor 4.0/5

lzanni Família - Avaliação certificada TripAdvisor

Hôtel connecté à l’aéroport via une navette toutes les 1/2 heure. De nombreux resto aux alentours pour se restaurer. Petits déjeuner buffet plutôt bon. Rapport qualité prix favorable. Bref parfait pour une nuit avant un vol matinal ou après un vol tardif. Je recommande.

Happy hour

Classificação TripAdvisor 5.0/5

Dionisio3 Negócios - Avaliação certificada TripAdvisor

Hotel muito bom, café da manhã, restaurante para suas refeições, Starbucks dentro do hotel e piscina e bar no terraço para curtir seu “happy hour” e especialmente à vista da cidade a noite, ótimo atendimento em geral.

Dear Dionisio, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 3.167 comentários 9.4/10 Localização
  • 2.468 comentários 7.2/10 Quarto
  • 2.504 comentários 8.5/10 Serviço
  • 30 comentários 8.9/10 Wifi
  • 1.414 comentários 5.2/10 Conforto
  • 1.090 comentários 8.4/10 Custo-Benefício
  • 891 comentários 8/10 Limpeza
  • 611 comentários 8.4/10 Café da manhã

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