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Hôtel des Arts Saigon - MGallery 5 estrelas

Classificação clientes Avis 4.6/5 5.901 comentários

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+ 22 Serviços

Extras do hotel

Este novo hotel 5 estrelas com estilo elegante da Indochina oferece serviço distinto para que você se sinta em casa. O hotel está localizado a minutos de distância da área diplomática e a um minuto de distância da Catedral de Notre Dame.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai Str
District 3
70000 cidade de ho chi minh
viet nam

Tel: +842839898888

Fax: (+84)28/39859999

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    TAN SON NHAT A 6,8 km / 4,23 milhas

  • De avião

    TAN SON NHAT A 7 km / 4,35 milhas

  • De trem

    SAIGON RAILWAY A 3,9 km / 2,42 milhas

GPS:10.782574, 106.69732

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • 2 Restaurantes
  • 3 Bares
  • Café da manhã
    • Buffet
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 4 Salas de reunião
  • Centro de negócios
    • Centro comercial com equipe de apoio
    • Centro comercial com autoatendimento
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 168 quartos
    • Um quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 7 quartos contíguos
    • 168 quartos para não fumadores
    • 23 pisos
  • Idiomas falados no hotel
    • Alemão
    • Inglês
    • Espanhol
    • Vietnamita
    • Francês
    • Italiano
    • Russo
    • Mandarim chinês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI de alta velocidade
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out expresso
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Cofre na recepção
    • Cofre na recepção
  • Câmbio
    • Câmbio
Acesso à acomodação
  • CENTEC TOWER
    • No local
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com serviço de segurança
Bem-estar
  • Rooftop Infinity Pool
    • Exterior
  • Fitness Center
    • No local

Nossas acomodações

Os quartos e suítes da coleção MGallery de hotéis boutique oferecem conforto moderno em um ambiente autêntico. Todos os quartos são para não fumantes. Todas as solicitações de roupas, ensaios fotográficos comerciais durante a hospedagem são cobrados.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 4

  • Tamanho máximo: 155

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 120 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hôtel des Arts Saigon - MGallery

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

5.901 comentários

Classificação no TripAdvisor 4.5/5

2.033 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

welcome back

Classificação TripAdvisor 5.0/5

jonathankroeger Business - 20/10/2021 Avaliação certificada TripAdvisor

The staff in HdA Saigon is just super friendly, supportive and it is always a please to come back. Post Lock-down the hotel obviously can not re/open all its facilities, but they are off to again a good start. Great Hotel and we cant wait to have it back to normal

The most safe, peaceful and privileged place in HCMC affected by COVID pandemic.

Classificação TripAdvisor 5.0/5

marienN7462ID Business - 16/10/2021 Avaliação certificada TripAdvisor

Since January this year, I am staying here and I have never been disappointed. The managing team has preferred to preserve comfort and security unlike the other 5 stars hotels which have sold out the rates with the expected impacts ( decrease of services quality as well as "guests" level). The professionalism of the Food &Beverages Team is efficient and enjoyable as ever. Despite the difficulties of supply, we have fresh vegetables and fruits everyday. House keeping and laundering are impeccably accomplished. The management team is always available to fix all matters and issues. The friendly welcome and the staff always willing to satisfy your needs will make you feel protected and serene and that is indeed the greatest luxury this hotel has to offer me and the other clients currently, during the COVID season.

Thoroughly-enjoyed long stay at Hotel des Arts Saigon

Classificação TripAdvisor 5.0/5

chienhansheng Business - 22/07/2021 Avaliação certificada TripAdvisor

I stayed at Hotel des Arts Saigon between Feb 21 and May 21 during the COVID pandemic. Throughout, I felt very welcomed and supported by the staff. Service: Staff were polite and friendly - always ready to help make reservations/ open the hotel and car doors; I noticed there were interns-at-training in the dining area, but they were fine. Cleanliness: Great - room cleaning and turn-down service provided daily. Value: Would have enjoyed a larger breakfast spread, but appetizers and alcohol at the lounge in evenings made up for it. Location: Great - I enjoyed hosting friends at Social Club upstairs, and also visiting CTY for their watermelon cake next door. Sleep quality: TOP NOTCH! - Best pillows and mattress across 4 top hotels I experienced in Vietnam. Do ask for the pillow menu to try out various options Rooms: Great - Design of rooms very thoughtful and curved. Bathtub with the window view is a key highlight. Room size not as big as other hotel locations - just right for 1 or 2 pax. Overall I thoroughly enjoyed my stay - wished I had time to say goodbye before I flew off in a rush.

Dear chienhansheng, First and foremost, we would like to thank you for staying with us at Hotel des Arts Saigon and for writing this excellent review on Tripadvisor about us. We are truly delighted to learn that you had a memorable experience during your stay in our property and highly appreciated your kind compliment to our property and service particularly hotel facilities and services. It is always a great pleasure to know our guests are comfortable and pleased with what we offered. Thank you again for your positive reviews about our breakfast, room's amenities, and rooftop bar. We hope to have many more chances in the future to welcome you back to our lovely hotel. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Worst Room Possible

Classificação TripAdvisor 2.0/5

johnmills2021 18/02/2021 Avaliação certificada TripAdvisor

I can’t believe anyone designing a room where the bathroom is separated from the bedroom with a thin curtain and the toilet which has a gap of maybe 15 cm at the top and opens straight onto the bedroom. Amazingly stupid. We booked & paid for 2 nights and left after one. The breakfast was particularly ordinary. The staff were lovely which is why the hotel gets 2 stars.

Dear johnmills2021, Thank you very much for leaving your feedback on this platform. We would like to assure you that your feedback is taken into consideration. Whilst we are not able to change the layout of the hotel rooms, we are currently looking into different possibilities to improve our facilities and optimize our services. Thank you once again for sharing your experience and we are looking forward to hosting you again in the future. With Kind Regards, Anh Nguyen Assistant Guest Experience Manager

Behind on sustainability

Classificação TripAdvisor 3.0/5

72stephanu 20/01/2021 Avaliação certificada TripAdvisor

It's a nice hotel and staff is very nice, but compared to other hotels it has not yet progressed to higher sustainability standards. Water in the rooms comes in small aluminium cans, as a couple you easily consume 10 per day, considering the nr of rooms, that is a huge amount of waste every day. Recycling aluminium is very energy intensive, so it is absolutely not green. Many other hotels use refillable water bottles which produce zero waste and are also more stylish. They even claim on the can that aluminium is the most sustainable packaging material in the world which is a completely wrong statement. There is only one water dispenser in the gym to refill your bottle. Otherwise they boil water which is again energy waste and kills germs but doesn't filter heavy metals from the water. Bathroom products come in plastic containers. Whoever is the sustainability manager at Accor must be deep asleep.

Dear 72stephanu, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you for your positive review on hotel and staff, I will share your comments with our team. On a side note, the hotel and Accor are working on better options for water bottle options as well as revised bathroom amenities to replace single use plastic and to be more sustainable in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Anh Nguyen Assistant Guest Experience Manager

A Fantastic Staycation Location!

Classificação TripAdvisor 5.0/5

JourneyMark 18/12/2020 Avaliação certificada TripAdvisor

A true urban oasis, Hotel des Arts Saigon Mgallery is a beautiful escape from the city - with the stunning Social Club rooftop bar and pool to the AMAZING food from Chef Angela, the warm, authentic hospitality from GM Jean-Pierre and team, and environmentally-friendly beWater in every room instead of plastic bottles - this place is paradise!

Dear JourneyMark, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. It makes us really glad to read your compliments about our beautifully Rooftop bar and the pool are very much appreciated. I will certainly pass on your comments to the team especially to Mr JP and chef Angela and I thank you once again for choosing us. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience manager

great F&B team vs poor FO staff

Classificação TripAdvisor 3.0/5

QNgNg Business - 16/11/2020 Avaliação certificada TripAdvisor

warmly hosted by Hieu, Bao @social club, taken cared by Ha, Hien during Canape time and Thinh during breakfast time. Thank F&B for an attentive and sincere service making up the shortage of dining quality due to Covid-19. Nevertheless, shocked with the lack of genuine & professional level by FO supervisor Ms “U”. Booked a deluxe and she gave diamond guest a deluxe without View to the city (1911), i tried to explain the price which she wrongly assumed as 2 category upgrade (deluxe with executive lounge access) was simply increased to cover executive lounge benefit whilst Diamond like me didnt need to pay for what was entitled. Immediately asked her to check my profile preference at checkin time (bathtub is a must in my profile, she never checked anw). After pretending to the screen for 30 seconds (im used to this bahavior), Supervisor “U” falsely advised that higher category room was not avail as i demanded, ha ha i showed apps with dozens avail grand deluxe rooms and suite. Straightforwardly i told her to use my Suite nite upgrade if she is not keen to offer free one. The lady “U” contintued to provise fake smile and asked me to go to “deluxe room without proper view” first and would come back to me later on application of suite nite upgrade. She never called back. Not just this, miss U failed to advise my full benefit and didnot provide benefit letter to confirm this whilst she confidently said that it was in my room (not advised me on free mini bar, breakfast hours on which restaurant, confidently and wrongly advised canape hours.. shame). Still dont understand whilst ignorance became the signature of MGallery FO.

Dear QNgNg, Thank you for taking the time to write a review regarding your stay. Please accept my sincerest apologies for the service provided which did not fulfill your expectations and personal preferences. The Team takes guest service very seriously, I have brought your feedback to our Management board and we are currently looking at our internal processes to address the problem and prevent future occurrence. Should your travels bring you back to Ho Chi Minh City, we will be delighted to have you stay with us so that you will experience first-hand the improvements. With warm regards, Anh Nguyen Assistant Guest Experience Manager

Great stay

Classificação TripAdvisor 5.0/5

markom124 Business - 03/11/2020 Avaliação certificada TripAdvisor

Overall great hotel.Service is amazing and very guest oriented.Would definitely stay there next time. Due to the COVID it seems that hotel is running on very limited breakfast choice (understandable)so do not expect something gala.Also i'am rather tall, so tv hanging from the ceiling might present obstacle if you are not careful.Would highly recommend this hotel.

Dear Marko M, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. We are extremely delighted to know how satisfied you are with your stay at Hotel des Arts Saigon. At MGallery, we always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and learning that it was the case for you is truly rewarding. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Must return

Classificação TripAdvisor 5.0/5

Lynley H 03/02/2020 Avaliação certificada TripAdvisor

We enjoyed our stay at the Hotel des Arts so much that we will definately be staying here again when we return to Ho Chi Minh. From the moment we got out of our taxi we felt welcome. The staff were friendly, informative, helpful and accommodating, providing the best service! And then there is the hotel itself. It is beautiful. Not too big, not too small, with everything we could possibly want or need. We will be back. One night was way too short a stay. Thank you.

Dear Lynley H, First and foremost, we would like to thank you for staying with us at Hôtel des Arts Saigon and for writing an excellent review on Tripadvisor about the stay. We take great pride in both our facilities and our team which delivers each day their best to ensure a unique experience. All the team is grateful and proud that we met your expectation. A lot of efforts are put daily, but such comments simply provide the team the reward they deserve. It was all our pleasure of having you with us and we definitely look forward to your next stay in the near future. Perhaps for a longer period of stay so you can enjoy everything to the fullest. With my best regards, Amy Tran Guest Experience Manager.

Trip to Saigon

Classificação TripAdvisor 5.0/5

Karub70 Business - 14/12/2019 Avaliação certificada TripAdvisor

Nice location. Near all touristic place and shopping mall. Good staff. Great roof top bar and view. Clean room but my room small I dont know it is standart. and delicious foods. French style hotel....

Dear Karub70, We were thrilled to read that you enjoyed your stay at Hôtel des Arts Saigon, in particular its location, cleanliness, comfort and the rooftop bar with its view. We thank you for appreciating our room size being a boutique hotel and most importantly, the positive comments on our team members which serves as a great encouragement. We are looking forward to welcoming you back again in the future for another great stay at Hôtel des Arts Saigon. With Kind Regards, Julia Annawald Director of Rooms

Pleasant stay @ Mgallery Ho Chi Minh

Classificação TripAdvisor 4.0/5

tp43 Couples - 05/12/2019 Avaliação certificada TripAdvisor

Good location within walking distance to attractions. Had a pleasant stay. . Was upgraded for 1st night. It would be nice if room have a sofa and small table for us to enjoy our drinks. Coffee machine not intuitive.

Dear tp43, Thank you for your time spent to share your experience while staying with us at Hôtel des Arts Saigon - MGallery Collection! It is great to know we were able to upgrade your room. Regarding the room amenities, we would love to introduce you our Executive Studio Suite room, with a spacious living area, including extra sofa and table for your luxury and most comfortable stay in Saigon. Once again, thank you very much for your kind feedback and we are pleased to know you had a pleasant stay in overall. Please do let us know if you plan to visit the next time, so we can advise and arrange your room according to your personal preferences. With my best regards, Amy Tran Guest Experience Manager

Our stay in Ho Chi Min

Classificação TripAdvisor 5.0/5

musoboy Family - 01/11/2019 Avaliação certificada TripAdvisor

From our initial arrival the staff were so friendly and helpful They made sure that our stay was a very happy and successful one. Every time we arrived or left the hotel the staff were always there to greet us and help with any questions or needs we had. Highly professional staff and a beautiful hotel in the French colonial style. The rooftop bar had amazing views over the city, and the breakfast was one of the best selections I have ever seen We will definitely return to this hotel; next time we are in Saigon Steve and Josh Wyatt Sydney Australia

Dear Steve and Josh Wyatt, Thank you very much for your kind words regarding your recent stay with us. It was all our pleasure of you having you here and that we are glad we were able to create a memorable and comfortable stay for you during your visit. All the team is really proud to receive your great compliments for our hotel design, hotel team members, our famous Rooftop Bar and our breakfast as well. Once again, we thank you for choosing to stay with us and your return definitely means the most. Please let us know in advance for our best arrangement and assistance once you decide to make your future booking with us. With my best regards, Amy Tran Act. Guest Experience Manager.

Absolutely fantastic hotel

Classificação TripAdvisor 5.0/5

60darrenp Couples - 10/10/2019 Avaliação certificada TripAdvisor

We stayed here for 2 nights and absolutely fell in love with it. The suite is to die for. Such a great Instagram location. From our welcome by the porters to our Check-in at the executive lounge everything was spot on. The restaurants are stunning esp the social club restaurant and Bar. But what made the stay was the service and the entire team. No one staff member stood out as they was all fantastic.

Dear 60darrenp, What an amazing review!!! Thank you for your compliments on your most recent stay at Hôtel des Arts Saigon, we were thrilled to read that you thoroughly enjoyed your 2 nights stay. I have already passed on your kind words to the team at the Executive Sky Lounge, and will also share your praising words with the rest of our team members. Feedback like yours serve as a big encouragement to continue to strive to deliver the most memorable experience to our guests. We hope you had a pleasant onward journey and are looking forward to welcoming you back during your next trip to Saigon. With Kind Regards, Julia Annawald Director of Rooms

Perfect for relaxing!

Classificação TripAdvisor 5.0/5

CHAN418 Friends getaway - 11/09/2019 Avaliação certificada TripAdvisor

Loved this hotel. The pool is amazing. The room had fantastic views. Buffet breakfast was great! The staff are great. Without a doubt one of the best hotels we have ever stayed in. Definitely planning another trip here.

Dear CHAN418, The entire team is very grateful and pleased to read such an amazing review of your stay and we thank you very much for your support. I was happy to hear that you enjoyed the pool, the room, the breakfast and most importantly, the service provided by our team members. Your kind words is certainly a big encouragement to all of us here at Hôtel des Arts Saigon. We are looking forward to welcoming you back in the future for another memorable stay. With Best Regards, Julia Annawald Director of Rooms

Smart French Chic Hotel for our Anniversary.

Classificação TripAdvisor 4.0/5

MadsenCo Couples - 29/06/2019 Avaliação certificada TripAdvisor

The rooms were smaller than expected .Compared to the offer Accor hotels around vietnam . We there for four nights arriving in late and tired first night we upgraded next day to a corner suite on 18th floor. Well worth the extra space. From the bedroom we looked straight into an office block.Given we paid for the upgrade a better postioned room would have been great.We did not fancy another move, nor wish to complain. No sheer drape in bathroom, which was right by second large window.We were not to worried however if you are private this would not work while bathing.Lovely furnisihings in room , marble showers, toilet. We often found the cleaning trolley parked outside our room through various times in the day -no ideal. We enjoyed club floor access as part of our suite.Great place to get away from it all. very nice staff there and on the whole throughout the hotel.The hotel had a nice elegance to it.Attractive and thoughtful touches. we both enjoyed the best massages and treatments from the spa -amazing experience amongst the best in Vietnam . Food on the 2nd floor restaurant was fabulous, great variety.Quality, taste.Staff in restaurant got things wrong , at times slow and not very engaged.However not bad just not great. In saying the management within the hotel we saw in various levels were very professional, attentive and helpful. Rooftop pool was great, often had to ourselves.A first for us in room check in ,and if you are club level check in at club level. Great idea.

Dear MadsenCo, Thank you for choosing to stay at Hôtel des Arts Saigon and taking the time to share your review on TripAdvisor. We are delighted to read that you liked the lovely furnishings in the room, Sky executive lounge and the treatment from our Le Spa des Artistes. On the other hand, we regret to learn that we did not meet your expectations with the size of the room you stayed first night and location of the suite you stayed in. Please accept our apologies for any inconvenience you may have experienced. Rest assured that these matters have been addressed with the concerned departments. Thank you for the compliments of the breakfast buffet, the rooftop pool and our colleagues. Your comments have been shared with the entire team to ensure our colleagues are recognized for their effort in providing a memorable stay. With our greatest pleasure, we wish to welcome you back in the nearest future. Sincerely, Ara Jo Guest Experience & Quality Manager

Perfect Boutique hotel with good service

Classificação TripAdvisor 5.0/5

Eurotravller Friends getaway - 21/04/2019 Avaliação certificada TripAdvisor

The Hotel is small but still have all service you need, spa, gym, excellent bar and restaurant. The breakfast have everything you want also a healthy option. The staff are very helpful and always with a smile.

Dear Eurotravller, Thank you very much for taking the time to write a great review. It is a pleasure to read your kind comments about our friendly colleagues and the healthy breakfast buffet. We highly value your kind feedback and will definitely look forward to welcome you back soon. Sincerely, Ara Jo Guest Experience & Quality Manager

Superb hotel in an excellent location

Classificação TripAdvisor 5.0/5

Venture28356376751 Family - 06/02/2019 Avaliação certificada TripAdvisor

We stayed at Hotel Des Arts Saigon for 3 nights to celebrate my wife's Birthday in January 2019. The Hotel was thoughtful to send a questionnaire about our trip before hand, and surprised us with a yummy Birthday cake during our stay. The rooms, breakfast area, pool and lobby were impeccable. We also interacted with the concierge for a small-group tour to Mekong Delta, and the service was excellent. Hotel is within walking distance of key attractions, and the staff could not be friendlier. Our son also enjoyed the trip and hotel very much. We had a fantastic stay!

Dear Venture28356376751, We are really delighted to learn that you had a memorable experience during your stay at Hôtel des Arts Saigon recently and highly appreciate your kind compliments. I will ensure your wonderful and praising words are passed to all team members of the hotel, especially from the Guest Relations- and Concierge team, since this serves as a great encouragement to keep us providing the best towards each and every guest and we are very glad that our endeavor is recognized and praised. A very happy birthday once again to your wife and we hope she had an amazing birthday trip. We trust your next say will be as pleasant as the previous one and we will look forward to welcome you back. With Kind Regards, Julia Annawald Director of Rooms

Very much Mgallery Hotel

Classificação TripAdvisor 5.0/5

Momokichiboo Couples - 01/02/2019 Avaliação certificada TripAdvisor

We have stayed several Mgallery Hotels in Asia and Europe,and this is very "Mgallrytic Hotel"Very smart and fashonable.In HCMC,we uesed to stay at Sofitel Saigon Plaza. Now we understand, Sofitel is more on Business side,and this is more Hogh Fashon , fun type Hotel.

Dear Momokichiboo, First and foremost we would like to thank you for choosing Hotel des Arts and also for your loyalty to MGallery Brand. We are delighted to learn that you had conformable stay with us and that you liked the property. We highly value your kind feedback and will definitely look forward to welcome you back soon. With my kindest regards, Kristina Strods Guest Experience cum Rooms Manager

Great physical hotel and products, not so great customer service

Classificação TripAdvisor 4.0/5

Patrick S Friends getaway - 16/01/2019 Avaliação certificada TripAdvisor

The hotel hard products (beds, lounge, steam room, facilities, restaurants) are all great. However, I wasn't impressed with their overall general service. There was one or two exceptional staff who went all out but the rest seemed quite arrogant and pompous. My ordeal started from e-mails prior to my stay up till the point of checkout. Hopefully this changes over time.

Dear Patrick S, Thank you very much for taking the time to share your feedback with us. I am glad to read your kind comments about the hotel facilities, however I am indeed concerned if we have come short of meeting your expectations in terms of service. Kindly do rest assured that we take on board all your observations and we always strive to improve our service whenever possible. Thank you again for sharing your experience and should your travels bring you back to Ho Chi Minh City, we will be delighted to have you stay with us. With my kindest regards, Kristina Strods Guest Experience cum Rooms Manager

Wonderful and Great Hotel

Classificação TripAdvisor 5.0/5

nawafa653 Solo travel - 01/01/2019 Avaliação certificada TripAdvisor

One of the great hotels in Ho Chi Minh City with excellent service. The hotel staff are friendly, dedicated to assist and willing to go extra mile to deliver an extraordinary service. Overall, the atmosphere and facilities decoration are great.

Dear nawafa653, Thank you for choosing to stay at Hôtel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We hope to see you soon again. With Kind Regards, Julia Annawald Director of Rooms

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