Hôtel des Arts Saigon - MGallery 5 estrelas

We came to HCMC with the need to relax, more than the need to travel. This hotel is absolutely amazing and my wife and I highly recommend it to all travellers. We are fortunate to have travelled most of the world and therefore we can truly give a global opinion of the exceptional service provided here. A small incident occurred at the hotel which disrupted one of our nights, which was not within the control of the staff but may have been handled better by a junior member. Kenneth, the Guest Relations Manager stepped in and represented the hotel in the most professional and caring manner to not only remedy the problem but to then go beyond and ensure the remainder of our stay was elevated. He is a credit to his employer and to himself! Clint (Eastwood), the manager at the 23rd floor restaurant, the Social Club, also made our dining experience exceptional, needless to say, the food was simply beyond. Clint’s team were impeccably trained. I must also say, do not miss breakfast at this hotel. My words would not do it justice. The F&B manager (whose name I unfortunately don’t recall) also deserves a mention for his service to us. Thank you Hotel Des Arts for not only the well appointed hotel you are, but also for your amazing managers and staff and fine dining experience each morning and dinner. For us, if it wasn’t for this hotel, HCMC would not have been memorable. I give this hotel and it’s team 6 stars not 5!

This hotel is well located within walking distance of shopping and tourist sites. Walking behind the area of the hotel brings you to less touristy areas and more local restaurants. The rooms and facilities are well appointed. Staff members are trained to high standard and has initiative. We are particularly grateful to the security supervisor whom we observed has a very keen eye and is very observant. Well done. We left our passports in the room safe, checked out and came back much later for a drink at the bar before leaving for the airport. He picked us out and ask if we left something in the room. We would have gone to the airport without our passports! Thank you very much. Overall, this is one of the better Accor establishments and we will return and can confidently recommend Hotel des Arts Saigon. Thank you.

Fantastic place. We had the best time in Saigon and partly is because of our wonderful experience in the hotel. Amazing place and location. I have recommended it already to my children to stay there if they visited. Breakfast is just amazing. There is nothing that is not available. I loved their Vietnamese coffee. Definitely would go there again if I ever visited Saigon again.

Just finished my 2 - night stay. Very happy with the hotel. Will definitely come back next time. Love the interior design, especially the timber floor and marble shower room. The roof bar is excellent. There is a glass bridge connecting from to hotel to the neighbouring building. Worth to visit. Breakfast was nice, providing great variety of fruits. Unfortunately the pool was not available during my stays due to maintenance work. It is a bit pity. Overall Enjoying my stay.

Advantages: - location of the hotel. - Good breakfast. - Comfortable, large, clean room with a good bathroom. Disadvantages: - none Our tip: Visit the market directly in front of the hotel for great prices :-)