I stayed 2 nights at Pullman Saigon Centre again after previous 2018 stay. My experience was excellent, with outstanding hospitality from the personalised emails and messages I received from days leading up to my arrival. My check in was with the very helpful Mr Manh, and I got a nice room upgrade too. Hotel location was fairly good. Breakfast good :) Rooms were well kept :) My other contact experience with the team of staff, from rooftop restaurant/bar to housekeeping to breakfast to check-out and concierge, were very pleasant. Everyone encountered were very helpful and professional. Thank you again for the outstanding hospitality and see everyone again :)

We stayed for 2 nights over Christmas and the staff were friendly and very helpful. The curtains would not work so the management upgraded our room which was kind. My wife had breakfast in the restaurant and thoroughly loved it. I chose to have breakfast brought to our room, and it was generous and of good quality. The rooftop bar was wonderful, especially during happy hour 5-7pm. Highly recommend this hotel.

Could not fault the hotel, the wonderful service, the great selection at breakfast, the excellent staff, the central location, the unreal view from our room. The roof top bar for NYE celebrations. Overall a total delight staying at the Pullman Saigon in HCM city.

Was there the second time. Rooms are spacious with good view. Very good breakfast and a nice lounge on the top floor. The service of the staff was excellent. When i travel to Saigon again, this hotel will be my choice again.

Good location , modern hotel with all you need ,friendly staff and good management , soundproof rooms , nice rooftopbar with steakhouse and outstanding quality for good prices . conclusion , absolute value for money

This has been by far our favourite stay! I would have to say the best hotel experience, from the moment we were picked up, to being welcomed and through out our entire stay. from the cleanliness of the hotel to amazing serviced provided by the entire staff, Thank you for making our stay the greatest, we can't wait to come back and stay.

Overall pleasant stay. However, the service at the Lounge can be improved. We waited for 30 mins for a cocktail despite reminding them 2x and yet we did not get our order. Also the room wardrobe lights refuse to go off.

The hotel staff and amenities were fantastic. The hotel property has a young vibe. The highlight is the quality, friendliness and professionalism of staff.. They truly understand the concept of “Customer Service”.

This was my first time at this hotel and I felt in love.The staff made me feel welcome 100%. I was so impressed with the reception, especially Tran. She looked after so well & guided me to the room. I was advised that she was the one who decorated the welcome package for me. She is great. I really enjoyed my stay. Thank you Pullman Saigon

Overall this hotel is good value with a good location in District 1 - easy to walk around other sights in District 1. Room we had was good size and good bathroom facilities (but could do with somewhere to hang towels after a shower). Main downside to the hotel is the rooftop restaurant called Mad Cow. It was expensive (you could eat the same meal in France for less) and there is an obsession with marketing the restaurant all over the hotel (in the lifts etc). The restaurant on the 3rd floor did a wide ranging buffet and also a la carte which was much better value for money. Also the rooftop bar was a let down - ordered two double expressos and got watered down single expressos and once we had finished them we were encouraged to move on (despite the bar not being full). The bar at ground floor level gave much better service. Would not recommend ordering breakfast in the room - even if you have early morning starts as we did. First day only got one breakfast when two were ordered; second day no plates, etc...

Thanks to all the lounge staffs in the hotel whom are helpful and friendly. As well as a customer service staff name Ms. Trần, she is kind and nice to assist me with a warm welcome and considerate brief upon my arrival at the hotel. Thank you !

Had a good stay at the Pullman Saigon. A big thank you to Chief Concierge, Mr Kien who helped us in arranging transport to several places within a day. Also thanks to Ms Ngan from the Breakfast restaurant, always ready with a smile and made sure we enjoyed our breakfast. Thank you for recommending the Sugar Cane juice, simply delicious! Shower pressure was good but the drainage of the water is loud and after your shower, you can hear the water dripping into the drainage for a while. Quite disturbing if you are trying to go to sleep.

The staffs are very friendly and give me a warm welcome. The room is in good condition. The breakfast offers local food to international selection. Some staffs that give me good impressions: Tran (Front Office), Ngan (Breakfast), Tri (concierge).

I had a fantastic and welcoming check in experience. I have received all my Platinum benefits. The Staff at the Lounge are great, always friendly and helpful. The view from the Lounge is fantastic. Breakfast on the 3rd Floor was great. A good mix between Asian and Western Food. Bui Vien Street is just a 5 Minutes and Ben Than Market 15 Minutes walk away. The Roof Top Bar at the Hotel is ok.

The hotel staff are very professional and nice. Taking care of the small details. As it was my wife's birthday, they upgraded our room, sending flowers and cake. Though the hotel is a bit far from the city centre, there is a shuttle bus which we didn't try. Room layout and amenity are well thought through. The Rooftop bar at Mad Cow offerred great view of the city skyline. All in all, very good experience.