ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,664 reviews

ibis Saigon Airport - Image 1
ibis Saigon Airport - Image 2
ibis Saigon Airport - Image 3
ibis Saigon Airport - Image 4

Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,664 reviews

TripAdvisor Rating  4.3/5  974 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Jamie C. Solo - Confirmed reviews ALL

The stay was great. It was nice to have free airport shuttle service. Room is nice and cozy. The toothbrush needs to be changed..every brush I have bristles lodging in my mouth which is unpleasant. The breakfast selection is ok.

Dear Jamie, Thank you very much for taking the time to share your positive feedback with us. We are delighted to know that you enjoyed our convenient location, complimentary airport shuttle service, cozy room, and efficient air conditioning. Your kind comments are truly appreciated by our team. We have also taken note of your feedback regarding the toothbrush and the request for more fresh ingredients, and this has been shared with our Chef for further consideration and improvement. Thank you once again for choosing ibis Saigon Airport. We look forward to the pleasure of welcoming you back and providing you with an even better experience on your next visit. Warm regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Niall D. W. Families - Confirmed reviews ALL

After arriving into Ho Chi Minh City at 1:40am following a late flight from Beijing, the Ibis Saigon Airport was exactly what we needed. The airport pick-up and shuttle service was prompt and well organised, making the transfer effortless at a very late hour. Reception staff were efficient, professional and genuinely friendly, providing a warm welcome that immediately set the tone for our stay. We were pleasantly surprised by the size and comfort of the room, a spacious two-bedroom suite with everything required for a restful night. The bed was exceptionally comfortable, and the bathroom facilities, including both shower and bath, were clean and relaxing with reliable hot water. Breakfast the following morning was a real highlight. There was an excellent range of options including Pho Bo, freshly prepared omelettes, Western breakfast choices, pastries and plentiful coffee. The dining team were attentive and courteous throughout, ensuring a smooth and enjoyable start to the day. Service was outstanding, with staff always on hand and happy to help. Overall, this was an excellent airport hotel experience, efficient, comfortable and welcoming. Ideal for late arrivals or short stays, and a great example of the quality and service Accor consistently delivers. I would happily stay here again and confidently recommend it to others.

Dear Mr. D., Thank you very much for taking the time to share such a detailed and heartwarming review of your stay at ibis Saigon Airport. We are truly delighted to learn that our airport pick-up service, Front Office team, and overall comfort met your needs after a late-night arrival. It is especially rewarding to know that you appreciated the spacious room, the comfort of the bed, and the cleanliness and functionality of the bathroom facilities, as these are essential elements for a restful stay. We are equally pleased that breakfast was a highlight of your experience. Your kind words regarding the variety of offerings and the attentiveness of our dining team will certainly be shared with them as a source of motivation and pride. Thank you once again for your generous recommendation and for choosing ibis Saigon Airport. It would be our great pleasure to welcome you back on your next visit and to provide you with another seamless and enjoyable stay. Warm regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Wing S. L. Business - Confirmed reviews ALL

I want to express my gratitude to your front desk Ms Nhan. I have booked for several days and need to early check out due to flight issue. Unfortunately, while I arrived the airport and realized that my flight was cancelled. I have to book a room to stay, and further check All.com and only 2-3 rooms left. So, I have to book to ascertain there is someplace to stay for another day. While I back to the same hotel. The front desk lady noticed me and granted me back to my room and support me to cancel the unnecessary booking. It is not a matter of room rate for a few hundred of dollars, but it is a sense of understand the guest needs and difficulty with a helping hand. That’s amazing. Thank you.

Dear Mr. Wing, Thank you very much for taking the time to share your heartfelt feedback with us. We are truly grateful for your kind words regarding your experience at ibis Saigon Airport, and especially for recognizing the outstanding support provided by Ms. Nhan at our Front Desk. It is very rewarding to know that her attentiveness, understanding, and willingness to assist during a stressful travel situation made a positive difference for you. Your comments perfectly reflect the spirit we strive to deliver every day, and we will be delighted to share your appreciation with Ms. Nhan and the entire team. Thank you once again for your trust and for choosing ibis Saigon Airport. We truly hope to welcome you back under smoother travel circumstances in the near future. Sincerely, Marc DUPUIS General Manager

Customer review rating 2.0/5

Jonathan S. Solo - Confirmed reviews ALL

The iced coffee came lukewarm and the credit card machine did not work. The neighbors were really loud and it was hard to sleep. The website said the hotel was walking distance, but it turned out that the walk was not safe.

Dear Mr. Jonathan, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and resolve the problem. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.0/5

Haines C. Solo - Confirmed reviews ALL

This was a pleasant stay, with a comfortable bed.

Dear Mr. Haines, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,147 reviews 9.4/10 Location
  • 2,391 reviews 7.4/10 Room
  • 2,441 reviews 8.7/10 Service
  • 33 reviews 8.5/10 WiFi
  • 1,338 reviews 5.3/10 Comfort
  • 1,036 reviews 8.5/10 Value
  • 902 reviews 8.2/10 Cleanliness
  • 622 reviews 8.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Ho Chi Minh City