Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.8/5 528 reviews

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Mercure Tbilisi Old Town - Image 1
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9 Vakhtang Gorgasali street, 0105 TBILISI, Georgia

Description

Hotel extras

  • Located in the heart of the Old Town

  • SKY7 Terrace and Lounge Bar with panoramic city views

  • Complimentary access to the gym and sauna for our guests

  • Free Wi-Fi is available throughout the hotel

  • On-Site free parking

Our accommodation(s)

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Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Telephone
Fax +995 32 200 61 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ASADO Steakhouse

ASADO Steakhouse is the perfect spot to enjoy a cozy evening. At the heart of the ASADO experience are two essentials: mouthwatering meat dishes prepared on a charcoal grill and the joy of connecting with family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  528 reviews

TripAdvisor Rating  4.6/5  653 reviews

Certificate of excellence 2025

Good Hotel, Good Location,Good Staff, Good BF

TripAdvisor rating 5.0/5

Sanjiv D Families - TripAdvisor review

Very good hotel,close to old town, opposite river. Privilege Rooms are spacious. BF is great. All the Reception Staff is too hospitable & Cooperative. The supply of tea items, water etc is adequate. Value for money. Will recommend . All well.

Dear Sanjiv, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Customer review rating 4.5/5

Claude J. P. B. Business - Confirmed reviews ALL

Personnel were great Room was cleaned every and well cleaned Breakfast amazing

Dear Claude J. P. B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Mercure Tbilisi Old Town & Swissotel Tbilisi

Like a Home with Friends and good vibe

TripAdvisor rating 5.0/5

Irene P TripAdvisor review

Come for vacation and Go as friend Such a nice experience and warm Welcome from the Dream Team in reception starting with Karina,Gvantsa,Ketia , Ani,Mariam and Ninuca under their Manager G eorgi . Thanks so Lot to Host US so perfekt. Breakfast was extraordinary and with the Smile of Maya(Mako) Every day a present

Dear Irene, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Customer review rating 5.0/5

Irene P. Couples - Confirmed reviews ALL

Starting from check in until the Last Moment IT was an amazing experience. I travel a Lot but this Hotel will be in my memory and in my heart

Dear Irene P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Mercure Tbilisi Old Town & Swissotel Tbilisi

Well located, generous stuff, great rooms

Customer review rating 4.0/5

Hadar Friends - Confirmed reviews ALL

I didn't provide a 10 grade since a big disappointment we had in the "steak house" hotel restaurant. For Hugh amount of money vs. Tbilisi street price, Meet was almost unbeatable because of bad grilling. And this is an opinion of 4 people. Although mentioned it to reception manager, no reply has been received.

Dear Hadar I., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin Cluster General Manager Mercure Tbilisi Old Town & Swissotel Tbilisi

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Other web-users rate our hotel

  • 288 reviews 9.6/10 Location
  • 273 reviews 8.6/10 Room
  • 376 reviews 9.3/10 Service
  • 9 reviews 9.5/10 WiFi
  • 133 reviews 8.8/10 Breakfast
  • 131 reviews 9.5/10 Cleanliness
  • 112 reviews 8.5/10 Food
  • 53 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.