ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.3/5 969 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  969 reviews

TripAdvisor Rating  4.0/5  820 reviews

Certificate of excellence 2023

Location

Customer review rating 5.0/5

Levent Solo - Confirmed reviews ALL

The location is in a central place. You can reach Grand Place in 30 minutes on foot or 15 minutes by public transportation. The rooms were very clean and spacious. It was also very quiet, thank you.

Dear Levent, Thank you for sharing your experience with us. It is great to hear that your stay at ibis Styles Brussels Centre Stephanie was a memorable one. We are delighted that you appreciated our central location and the peaceful atmosphere we strive to provide. Our team works diligently to maintain a clean and comfortable environment, and we are glad that this contributed positively to your experience. We look forward to welcoming you back during your next visit to Brussels. Warm regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Well located and very friendly and helpful staff

Customer review rating 4.0/5

Alain V. Couples - Confirmed reviews ALL

All good, clean and bright rooms Just a little issue: our aircon is not cooling down enough while it is 29 deg C outside. So the room is quite warm enough to make me sweat whole night

Dear Alain, Thank you for taking the time to give your opinion about your stay. We are delighted that you found our staff friendly and the rooms clean and bright. We pride ourselves on our welcoming team and our commitment to providing a comfortable and visually appealing environment for our guests. However, we are sorry that some aspects of your stay did not meet your expectations. We understand how important a comfortable room temperature is, especially during the warmer months. Our air conditioning systems are designed for individual comfort, allowing a variation of up to 3 degrees. Finally, we are pleased that you appreciated the hotel's convenient location, which is central to many attractions and amenities. Our central location near Place Stéphanie and Avenue Louise shopping area makes it an ideal spot for guests who wish to explore the city. It would be a pleasure to have you return on another occasion. All the best, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Good room, bad fitness room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room was fine. The fitness room was quite bad. The treadmill barely worked and show issues while running. It really should be changed. Also there was no yoga mat or something similar, so I couldn't even lie down on the floor.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you found your room to be satisfactory, as we strive to provide a comfortable and pleasant stay for our guests. However, we apologize that certain parts of your visit fell short of your expectations. We understand the importance of a fully functional fitness room and regret any inconvenience caused by the equipment not being up to standard. Furthermore, feedback regarding the need for additional amenities like a yoga mat has been noted. Regarding the carpet, we are considering all feedback as part of our continuous improvement process. We also acknowledge your comments on the pricing and take them seriously as we aim to offer value for the services provided. Concerning the cleanliness, please know that we are committed to maintaining high standards and we will be addressing your observations with our housekeeping team to ensure our facilities are impeccable. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Well located

Customer review rating 1.5/5

Marierose U. Friends - Confirmed reviews ALL

Check in was fantastic, the reception in the morning gave us same rooms we previously stayed in back in April, we really appreciated that and she gave us early check in as we were coming from London and Amsterdam with suitcases, she is amazing.

Dear Marierose, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated the smooth check-in process and the room allocation that mirrored your previous stay. It is our pleasure to offer early check-in to our guests whenever possible, and we are glad this added comfort to the start of your visit. However, we are truly sorry that your stay did not fully meet your expectations. We understand the inconvenience caused by the miscommunication regarding the late check-out, and we regret any discomfort you experienced as a result. Your feedback is important to us, and we will ensure that our team is reminded of the importance of accurate and consistent communication with our guests. We are committed to providing a seamless and enjoyable experience for all our guests, and it is regrettable that we fell short in this instance. Nonetheless, we are pleased that the overall cleanliness of your room met your expectations and that our commitment to sustainable practices resonated with you. We hope to welcome you again in the future. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Great location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Perfect location to access public transport and explore Brussels

Dear Guest, Thank you for your review. We are delighted that you appreciated our hotel's location, which is perfect for accessing public transport and exploring the vibrant city of Brussels. It is wonderful to know that our central location enhanced your visit, making it convenient for you to enjoy the best that the city has to offer. We understand the importance of sustainability and we regret to hear your observations regarding waste segregation. We are in the process of enhancing our environmental policies to ensure better waste management practices. Nonetheless, we hope you had the chance to experience our complimentary coffee, tea, and hot chocolate available 24/7 in the lobby during your stay! We look forward to seeing you again. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

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Other web-users rate our hotel

  • 620 reviews 8.7/10 Location
  • 779 reviews 6.9/10 Room
  • 616 reviews 9.1/10 Service
  • 55 reviews 4.7/10 WiFi
  • 463 reviews 7.6/10 Breakfast
  • 313 reviews 7.3/10 Cleanliness
  • 202 reviews 7/10 Value
  • 81 reviews 5.3/10 Food

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