ibis Los Mochis Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 4,051 reviews

ALLSAFE approved hotel

Information message

ibis Los Mochis
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+ 13 Services

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Los Mochis

Av Antonio Rosales 800 Norte
Col Jordan
Ahome
81220 los mochis
mexico

Fax: (+52)668 500 3101

Check-in from 15h00

Check out up to 12h00

  • By plane

    FEDERAL DEL V DEL F At 21km / 13 miles

  • By train

    LOS MOCHIS At 8km / 4 miles

GPS:25.803581, -108.991349

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Charlies Corner

We offer a new rich and varied food option.

Our accommodation(s)

Modern and inviting, the new ibis hotel room has everything you need: large bathroom, modern decor, wooden floor, comfortable bed with duvet, Internet and flat-screen TV with the best international channels. Views of the main street. Modern and inviting, the new ibis hotel room has everything you need: large bathroom, modern decor, wooden floor, 2 comfortable beds with duvets, Internet and flat-screen TV with the best international channels. Views of the main street.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 18

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Los Mochis

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,051 reviews

TripAdvisor Rating 4.0/5

191 reviews

Great night's rest

Customer review rating 4.5/5

Allen Solo - 16/01/2022 Confirmed reviews ALL

Clean, comfortable, modern, excellent parking with security guard. One point off for the shower with waterfall nozzle that has no control...you just have to let the water run over you until the soap runs off at your feet. Very strange!

estancia agradable

Customer review rating 4.5/5

Emilio Business - 24/12/2021 Confirmed reviews ALL

comoda

Great value

Customer review rating 4.0/5

Lincoln Business - 24/12/2021 Confirmed reviews ALL

Good location, clean, friendly staff and good breakfast options

Dear Lincoln Bennett Moehle, We very much appreciate your comments regarding your stay at the ibis Los Mochis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Cruz

Very kind people.

Customer review rating 5.0/5

Jose R. Business - 20/12/2021 Confirmed reviews ALL

Good food. Very good service in general. A clean an nice place to stay.

Dear Jose: I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General Hotel Ibis Los Mochis

Great Value

Customer review rating 4.5/5

Ken Couples - 29/11/2021 Confirmed reviews ALL

We stay here often on our way to and from Puerto Vallarta.

Customer review rating 3.5/5

Ricardo Couples - 09/11/2021 Confirmed reviews ALL

Bed was not comfortable to me and room should have a small refrigerator to keep food and drinks. I couldn't bring any food because there's no refrigerator to keep them .

Dear Ricardo M., Thank you for taking the time to tell us about your experience at the ibis Los Mochis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Ricardo Uribe Gerente General Hotel Ibis Los Mochis
Customer review rating 5.0/5

Enriqueta M. Couples - 31/10/2021 Confirmed reviews ALL

Everything was perfect except for the water too cold, but the rest of the room very clean and wonderful service,,

Good Stay and Service

Customer review rating 4.5/5

Alex B. Business - 29/10/2021 Confirmed reviews ALL

Nice, modern and clean place

clean, efficient, good value

Customer review rating 5.0/5

Alan F. Couples - 24/10/2021 Confirmed reviews ALL

Friendly, helpful. Watched car and boat in parking lot over night. Treats for dog.

Dear Alan F.: I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General Hotel Ibis Los Mochis
Customer review rating 4.0/5

Gilbertlozano Families - 23/10/2021 Confirmed reviews ALL

Good thank

Dear Gilbert: I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Uribe Gerente General Hotel Ibis Los Mochis

Always Good!!

TripAdvisor rating 5.0/5

lazydayz2014 Couples - 04/10/2019 TripAdvisor review

We have always stayed at this hotel in Los Mochis. It’s a great location and easy to find. The staff are professional and friendly and they are very welcoming to our dog as well. We have never been disappointed. Rooms are super neat, tidy and clean. Security is great if you are driving down. Other restaurants and services not far away.

everything an ibis should be

TripAdvisor rating 5.0/5

bracoforteuk Couples - 20/07/2019 TripAdvisor review

This was a modern hotel which is what we expected from the ibis offering. Clean and comfortable with good breakfast. Convenient for chepe. and bus. Also cheap. Did not go into town as arrived late and left early and we had eaten on chepe

Good stay

TripAdvisor rating 4.0/5

lazydayz2014 Family - 30/07/2018 TripAdvisor review

Always a nice, clean, quiet place to stay. Very comfortable rooms and crisp clean linens. The staff are friendly and helpful. The only negative is that you are only given two bath towels and no hand towels or face cloths. It would helpful and appreciated if this would be provided in the future.

Dear lazydayz2014, we really apreciate your kindly comments and recomendations, i will to review your request about face towels because at this time in all the ibis brand, we have not available that. We hope you soon. Best regards, Fabian Elias General Manager ibis Los Mochis

Clean, comfortable

TripAdvisor rating 3.0/5

Hdez426 Family - 30/11/2016 TripAdvisor review

Centrally located, close to major shopping centers, restaurants. Clean, and comfortable beds. Missing was tissue boxes and night stand between beds. Also, need new towels, existing are hard and some were stained.

Hi Hdez426 We want to thank you for your comments about our hotel and tema work. We really appreciate your feedback, and have the security personally i going to review te towels situation. Just we invest in towels but im gonna your support. Thank you for your time and your comments. Fabian Elías General Manager ibis Los Mochis

Unplesent situation at the front desk

TripAdvisor rating 4.0/5

O3810SLsergior Friends getaway - 03/06/2016 TripAdvisor review

Wasn't welcome though I spend the extra time with fast checking I arrived at 1130 pm with 5 day stay I got held past midnight was been help by attenent and was interrupted by an other and made things worse felt segregated label. He displace good knowledge and very well understud his position but instead of been welcome and hospitable used his his understanding to escuse his well thought actions

Dear O3810SLsergior I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely, Fabian Elias General Manager Ibis Los Mochis

Was not happy with the service at this hotel

TripAdvisor rating 1.0/5

fernrob856 Family - 28/04/2016 TripAdvisor review

Right from the begining of our 3 night stay at this hotel the staff screwed up.First they gave us a key for a room ready occupied by someone else.When I went down to tell the front desk he shrugged his shoulders, no apology.This after travelling 24 hours.After being there one day I was called and told that I had to leave that it was check out time.The guy argued with me and demanded that I bring down the receipt only to call back 5 minutes later to tell me I was right.The 24 hour bar is a joke.The woman took 10 minutes to pop a beer and make one mixed drink we were the only people at the bar.Then it took another 15 minutes to pay for the 2 drinks. Lola's next door is the place to go for drinks and food.I'm giving it one star only because it was clean.

Estimado Fernrob856, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Los Mochis. Lamento enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar mi más sinceras disculpas. Todos los días nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por su retroalimentación es sumamente importante. He compartido sus comentarios con mi equipo de recepción, por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Aprecio sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Susana Uribe Gerente General Hotel Ibis Los Mochis

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