ibis Culiacan Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 2,243 reviews

ALLSAFE approved hotel

Information message

ibis Culiacan
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+ 18 Services

Hotel extras

The hotel is located in an industrial district, just a stone's throw from Plaza Ley del Valle, six minutes from the airport and 13 minutes from the city center.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Culiacan

Jesus Kumate 3500 Sur
Col San Rafael
Culiacan
80155 culiacan
mexico

Fax: (+01)800 111 0098

Check-in from 15h00

Check out up to 12h00

  • By plane

    INTL BACHIGUALATO At 6km / 3 miles

  • By plane

    INTL BACHIGUALATO At 3km / 2 miles

GPS:24.769045, -107.447748

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN LOUNGE

Come along and enjoy creative cuisine at the ibis Kitchen restaurant, serving a range of balanced dishes throughout the day. There are no labels here and you will enjoy both real and virtual experiences. Surprise yourself!

Our accommodation(s)

Modern and inviting, the new ibis hotel room has everything you need: large bathroom, modern decor, wooden floor, comfortable bed with duvet, Internet and flat-screen TV with the best international channels. Views of the main street. Modern and inviting, the new ibis hotel room has everything you need: large bathroom, modern decor, wooden floor, 2 comfortable beds with duvets, Internet and flat-screen TV with the best international channels. Views of the main street.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 18

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Culiacan

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,243 reviews

TripAdvisor Rating 4.0/5

141 reviews

Good business trip stay

Customer review rating 4.5/5

Eduardo Business - 21/01/2022 Confirmed reviews ALL

Easy to check in & out, clean, enough for my needs

Tired hotel with staff that don't seem to care

Customer review rating 3.0/5

Snowbird T. Couples - 07/12/2021 Confirmed reviews ALL

We have stayed here before and were happy. However, this time, the staff seemed indifferent and the room we occupied was in disrepair. The shower would not drain and the toilet paper holder was falling off the wall. Only two towels provided for our room and the restaurant was in limited operation.

Dear John P., Thank you for taking the time to tell us about your experience at the ibis Culiacan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amabelly Treviño Gerente General
Customer review rating 4.0/5

David Couples - 07/12/2021 Confirmed reviews ALL

Only one bath towel in a room for two persons.

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

EXCELENTE

Estancia agradable

Customer review rating 5.0/5

Ale Couples - 04/10/2021 Confirmed reviews ALL

Todo OK

Good place to stay

Customer review rating 4.5/5

Eddie P. Business - 01/09/2021 Confirmed reviews ALL

Always clean and peaceful

Okay Stay

Customer review rating 3.0/5

Luis S. Families - 16/08/2021 Confirmed reviews ALL

Service was great. The rooms were rather small. There are no bathroom toiletries, they only provide 2 body towels. They do not provide any face or hand towels. The room we stayed in had no phone and the TV was not working. We let the front desk know and they quickly moved us to another room. Overall, it was an okay stay.

Great location

Customer review rating 4.5/5

Mari C. Families - 05/07/2021 Confirmed reviews ALL

The hotel is in a perfect location. Rooms are clean,, beds are comfortable. Only thing is rooms are very small. Other than that great experience.

Dear Maria C., We very much appreciate your comments regarding your stay at the ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Asistente de Gerencia

Eficient

Customer review rating 4.5/5

Adrian Families - 03/07/2021 Confirmed reviews ALL

It was a nice stay, we needed to spend only one night and it was very comfortable. Food taste can be improved and additional power outlets will be nice as well

Dear Jose, We very much appreciate your comments regarding your stay at the ibis Culiacan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariana Arvizu Asistente de Gerencia

It was not the best hotel. I changed hotel the same day. Of course after I payed and went through the bad experience.

Customer review rating 3.5/5

Buenaventura S. Families - 02/07/2021 Confirmed reviews ALL

I was in floor 4 and there were workers painting and making repairs and I don't think that is nice, specially because I was not told about it. By the way I realized latter on that my purse got gray paint. Not fun at all.

Estancia agradable

Customer review rating 4.5/5

Jose Couples - 30/06/2021 Confirmed reviews ALL

Satisfactoria

Estimado Jose, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacan. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistencia de Gerencia

Muy confortable

Customer review rating 5.0/5

Christian M. Business - 25/05/2021 Confirmed reviews ALL

Placentero

Estimado Christian, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacan. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistencia de Gerencia

OK

Customer review rating 4.0/5

Anonymous Families - 30/04/2021 Confirmed reviews ALL

Food service very good

Good

Customer review rating 4.5/5

Juan C. Couples - 18/04/2021 Confirmed reviews ALL

Very good

Estimada Yesenia, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Culiacan. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mariana Arvizu Asistente de Gerencia

Canadian traveller

TripAdvisor rating 4.0/5

perrie2627 Couples - 06/12/2019 TripAdvisor review

A fairly new and very clean hotel in an area that feels safe. The hotel also has outside security at night so parked cars are protected. The only complaint I have would be the quality of the food in the restaurant.

Dear perrie2627, We very much appreciate your comments regarding your stay with us. We will share you comments with our F&B team, to improve our food. Thank you for sharing your experience. Sincerely. Amabelly Trevino

A good, pet-friendly location

TripAdvisor rating 4.0/5

perrie2627 Couples - 07/03/2018 TripAdvisor review

A modern room and hotel with good amenities. The only negative is no room fridge or microwave. Close to hwy 15D. Friendly and helpful hotel staff. Limited menu in the restaurant. Lots of unsecured parking.

Dear perrie2627. Thanks for staying with us. We appreciate your feedback! We have 24 hours of surveillance in the hotel and parking, in addition 40 cameras for your safety. You can feel safe with us. Best Regards.

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