ibis Styles East Perth

Customer review rating (ALL Rating) 4.4/5 1,596 reviews

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69 Adelaide Terrace, East Perth, 6004 PERTH, Australia

Description

Hotel extras

  • Free WiFi is available for all guests.

  • Feel welcome with our warm and modern accommodation.

  • The hotel features bright, bold colours and a cheeky design with personality that pops.

  • Rooms on the upper floors feature views of the magnificant Swan River.

  • Assistance Animals that support our guests are very welcome in our Hotel.

Our accommodation(s)

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Hotel location

ibis Styles East Perth

69 Adelaide Terrace, East Perth
6004 PERTH
Australia

GPS:-31.961076, 115.87468

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Eastside Social Restaurant & Bar

Eastside Social keeps you fuelled with good mood food and bright, café-style ambiance throughout the day. We took the bustling energy of Adelaide Terrace, added a splash of colour and a pinch of quirkiness to serve up a vibrant East Perth hub.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,596 reviews

TripAdvisor Rating  4.1/5  109 reviews

Well located

Customer review rating 5.0/5

Dionie Business - Confirmed reviews ALL

Love staying at Ibus Eadt Perth. Rooms are comfy and just overall great service from staff

Hi Dionie, Thank you kindly for your review of 10/10. We are pleased to hear you found our hotel to be well located, found the room to be comfy and is great to hear you appreciated our high level of customer service we aim to provide. Thank you for being a regular guest. We appreciate you and look forward to welcoming you back on your next visit. Thank you. Regards, Chad Assistant Manager - Front Office

Customer review rating 5.0/5

Robert F. Business - Confirmed reviews ALL

Another great stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vishal Sharma Front Office Manager ibis Styles East Perth

Customer review rating 4.0/5

Reeve J. Business - Confirmed reviews ALL

I stayed at the Ivis hotel in East Perth for four nights, the room was very comfortable and clean, the bed was very comfortable too.

Dear Reeve J., We very much appreciate your comments regarding your stay at the ibis Styles East Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vishal Sharma Front Office Manager ibis Styles East Perth

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

No water in the room, no difference between being Diamond or standard member with Accor. First hotel I have stayed at in 2 years with no welcome card or wine or sweets or cheese in room on arrival. No coffee offers at breakfast. Never have this experience with other loyalty programs. I was told I had an upgraded room, it was identical to the one I had booked.

Dear Darren, Thank you for taking the time to tell us about your experience at the ibis Styles East Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, ibis Styles East Perth

Not family friendly

Customer review rating 0.5/5

Sarah N. Families - Confirmed reviews ALL

The hotel bills itself as family friendly, yet: - the revolving door moved so fast, despite hitting the slow down button, that while leaving my toddler got his foot stuck underneath, causing both myself and a staff member to hold the door in order to get it out. The foot is swollen this morning, and I will be taking my son to urgent care to make sure no damage was done. - The fridge in the room does not work. I bought some snacks for my kids (yoghurt, milk, etc) and it was warm in the morning. When I went to the reception to inform them about the fridge not working and get the food refunded, I was told (very rudely) that they are aware of the issue. That, in fact, the fridge is not for use, and guest food is to be stored in the kitchen refrigerators. When I asked where I was supposed to be informed about the room fridge being decorative only, the man at the counter said that the hotel does not need to put any signage up, as the fridge in the room we rented is hotel property, and we should not assume that we can use it. He then told me he didn't want to talk about it anymore and to go away. Maybe 15 minutes later the man came to my room and told me that, even though I was still wrong, he was willing to offer me a $50 meal credit. While it was nice that I could get breakfast for myself and my children the next morning, he was incredibly condescending when giving me the voucher. - at least twice in the lobby a homeless couple that hung around outside the hotel came inside to have an argument, to which the staff did not react. This hotel is for fifo workers only, people who are there to sleep and leave in the morning. It is not a family friendly place, or for anyone who wants to stay longer than one night. I for one will not come back, as I have never felt more unwelcome and uncomfortable in a hotel.

Dear Guest, Thank you for the Feedback! We have contacted you directly and hope to see you again very soon. Sincerely, ibis Styles east Perth

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Other web-users rate our hotel

  • 743 reviews 8.5/10 Location
  • 1,217 reviews 7.7/10 Room
  • 983 reviews 8.5/10 Service
  • 22 reviews 8.2/10 WiFi
  • 616 reviews 8.7/10 Cleanliness
  • 613 reviews 5.9/10 Comfort
  • 431 reviews 7.5/10 Food
  • 269 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.