ibis Queretaro Hotel 3 stars

TripAdvisor rating 3.5/5 330 reviews

ibis Queretaro
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+ 15 Services
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Room 1

Number of guests
Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Queretaro

Av Bernardo Quintana No 302
Col Centro Sur
Queretaro
76090
queretaro
mexico

Tel: +5244 2690 1000

Fax: (+52)44 2690 1001

Check-in from 15h00

Check out up to 12h00

  • By plane

    QUERETARO At 29km / 18 miles

GPS :20.579205, -100.362142

Our accommodations

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with twin double beds

  • Max. number of persons: 4
  • Wireless internet in your room
Rooms

Our restaurants and bars

IBIS KITCHEN PASTA & GRILL

Type of cuisine: International

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Lunch

14:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 20

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Queretaro

100% genuine reviews from our guests

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tripadvisor

TripAdvisor Rating 3.5/5

330 reviews

Quick review as a frequent visitor

TripAdvisor rating 3.5/5

jgt2014 Family - 24/09/2019 TripAdvisor review

The IBIS hotel in Queretaro is one affordable and nice option for those seeking for a business casual class option in that city. I've been visiting the hotel for the last three years, when recently it opened doors and since then I have visited in time to time. I have seen how it has keep the good work in the restaurant., however I've also seen how the infrastructure has lacked of a proper maintenance, giving a sense of unnecesary and a fast aging. One of the two elevators is not working, and some posters seen along the hotel are in bad shape without replacing them.

Dear guest: We very much appreciate your comments regarding your stay at the Ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location bad staff

TripAdvisor rating 3.5/5

Daydream13010568770 Business - 08/04/2019 TripAdvisor review

Hotel is so close to the Congress Center. So if you are travelling to Queretaro for business purposes the location is great. But the receptionists are so amateur. All the rooms need general maintenance.

Great place to stay prior to an early morning flight

TripAdvisor rating 3.5/5

LBRoanokeVA Couples - 12/11/2018 TripAdvisor review

This is the second time that we have stayed at the Ibis Queretaro before leaving on an early flight the next morning. Check-in is easy and there is a restaurant there at the hotel. The rooms are very small, but have everything you need for a short overnight stay. Very reasonable price. My only complaint would be the rain-head shower which means you wash your hair even if you don't want to!! The desk clerk made reservations for a taxi to take us to the airport the next morning.

Very Nice for short stays

TripAdvisor rating 3.5/5

Carlos B Friends getaway - 10/05/2018 TripAdvisor review

Even the sleep quality is very uncomfortable, I can rate in general the hotel as a great deal, due to cost and benefit, nice breakfast and very good service in the hotel, so for short stays 1 or 2 says totally recommended

We very much appreciate your comments regarding your stay at the ibis Queretaro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely,

Pleasant Experience

TripAdvisor rating 3.5/5

ianmg7310 Business - 04/09/2017 TripAdvisor review

Excellent customer service, a little bit of cleanliness needed in common areas. The room was superbly clean. The staff went out of their way to make sure I had a pleasant stay. They were very courteous. They know that 80-90% of their guests are on business, so they make a big effort to serve their guests in this sense.

Great value and location

TripAdvisor rating 3.5/5

stephenmitchelld Solo travel - 07/06/2017 TripAdvisor review

Hotel was very clean, conveniently located by the bus station, and a great value for the money. Quiet too. There are nice restaurants nearby, but the hotel breakfast was also a great value and quite good.

only one night after travelling long hours

TripAdvisor rating 3.5/5

Faby N Couples - 16/01/2017 TripAdvisor review

We arrived to the hotel around 10pm after a long bus trip. We booked this hotel for being so close to the bus station in Queretaro. Next day, we continue our travels. The guy at the reception was very nice and kind. He asked the lady in the restaurant to wait for us to have dinner. The restaurant usually closes at 10.30pm. We had dinner, it was simple but good enough to go to the bed. Once in our room, I noticed the toilet paper was almost finished. I guess the cleaning lady knew in advance we were staying only one night!!! So she thought that very little toilet paper will be enough! Next day, early morning I took a shower: there was no shower gel!!!!! And of course there was any toilet paper!!! I complained at the reception, they told me: so sorry, why you did not tell us last night. You could come down to get some (because the hotel personal do not go to the room!) Really, we were extremely tired, the last thing we wanted was to complain, and go downstairs! Breakfast buffet was good. We specially like the chilaquiles; the green chilaquiles are very good.

Flying visit

TripAdvisor rating 3.5/5

Ianqatar Couples - 22/11/2016 TripAdvisor review

Front desk staff could be better trained. Having a gold card we normally get offered an upgrade, a welcome drink and a gift in the room. We had to ask and were told that all the rooms are the same, only one welcome drink between the two of us. They eventually sent a small plate with some fruit. This hotel also doesn't have a bar.

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