Mercure Selangor Selayang bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 122 ulasan

Jaminan Harga
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Mercure Selangor Selayang - Image 1
Mercure Selangor Selayang - Image 2
Mercure Selangor Selayang - Image 3
Mercure Selangor Selayang - Image 4
NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 KUALA LUMPUR, Malaysia

Deskripsi

Keistimewaan hotel

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Akomodasi kami

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Lokasi hotel

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 KUALA LUMPUR
Malaysia

GPS:3.243774, 101.651781

Telepon
Fax +60 3-6128 9998

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily from 6.30am till 10.30pm.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  122 ulasan

Catatan tamu Avis 3.5/5

Umairah N. M. S. Pasangan - Ulasan terverifikasi ALL

Overall OK. Kedudukan strategik, dekat dengan dobi. Very useful for us as traveler. Breakfast bnyk variasi makanan. Pool , hairdryer, gym semua lengkap, bersih, dan boleh digunakan.

Dear Ms Umairah, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologies on the room condition issue you had. Please be rest assured that we have looked into the matter and action have been taken accordingly to prevent future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao. Cluster Asst General Manager

Catatan tamu Avis 3.5/5

Noor H. I. Bisnis - Ulasan terverifikasi ALL

Untuk pengalaman saya 3 hari 2 malam bermalam dekat sini sangat biasa-biasa sahaja. Ia sesuai untuk syarikat2 atau persatuan untuk membuat seminar sahaja. Sebab pada hari Pertama saya bermalam, aircond dalam bilik tidak berfungsi dengan baik.

Dear MS Noor, Thank you for taking the time to tell us about your stay experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vengkates Rao. Cluster Asst General Manager

Good stay, food staff

Catatan tamu Avis 4.5/5

Jumaiza Bisnis - Ulasan terverifikasi ALL

Sangat selesa, semua mesra pelanggan, T. Kasih auntie yg peramah di meraki area.

Puan Jumaiza yang dihormati, Kami sangat menghargai komen dan maklum balas positif anda berhubung penginapan anda di Mercure Selangor Selayang. Saya akan berkongsi komen ini dengan pasukan kami. Saya pasti maklum balas ini akan menjadi penyuntik semangat kesemua staf kami dalam usaha kami untuk terus meningkatkan kualiti perkhidmatan kami. Terima kasih sekali lagi kerana sudi berkongsi pengalaman anda, dan kami berharap kunjungan anda yang akan datang adalah sebaik kunjungan anda yang lalu. Yang benar, Vengkates Rao Cluster Hotel Manager

2 kali tertagih oleh hotel by aplikasi accor

Catatan tamu Avis 1.0/5

Budi H. Keluarga - Ulasan terverifikasi ALL

saya menginap dari tanggal 23 sd 28 oktober 2024 dan membatalkan yang tanggal 24 sd 28 oktober ...tapi sampai saat ini penyelesaian refund belum ada

Dear Mr H., Thank you for your feedback and review in regard your recent stay with us at Mercure Selangor Selayang. For your kind information your booking falls under advance booking with the terms and conditions of non refundable and non cancelable. Booking will be charged upon confirmation of booking based on booking terms and conditions. However as we had advise you, we had agree to dismissed this terms and conditions and refund back in full amount. We had proceed with the refund on the 24th of September 2024 and from our merchant back information, the refund process have been successful on the 27th of September 2024. We would appreciate that you could check back with you credit card issuance bank on why they haven't not refund back the amount to your account. Unfortunately that the process of your credit card issuance bank is beyond the Hotel jurisdiction. Its unfortunate that this matter have impacted your overall stay experience rating. Nevertheless we appreciate your feedback and take your feedback as an encouragement to better meet our guest needs and satisfaction. Thank you. Sincerely, Arief Room Division Manager

Penginapan yang baik

Catatan tamu Avis 4.0/5

Dila Keluarga - Ulasan terverifikasi ALL

Bersih dan Selesa..Aman damai

Puan Siti Dania yang dihormati, Terima Kasih diatas maklum balas positif mengenai pengalaman penginapan Puan di Mercure Selangor Selayang. Kami amat berbesar hati kerana Puan telah mengalami penginapan yang menyenangkan dan berpuas hati dengan kualiti perkhidmatan kami. Saya akan berkongsi komen Puan dengan pasukan kami dan saya pasti maklum balas ini akan menjadi galakan kepada semua kakitangan kami sambil kami berusaha untuk terus meningkatkan kualiti perkhidmatan kami. Terima kasih sekali lagi atas komen dan kami berharap dapat mengalu-alukan kedatangan Puan semula. Yang Benar, Vengkates Rao Hotel Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 145 ulasan 8/10 Lokasi
  • 326 ulasan 7/10 Kamar
  • 257 ulasan 8.7/10 Pelayanan
  • 7 ulasan 7.6/10 Internet
  • 204 ulasan 5.8/10 Kebersihan
  • 172 ulasan 7.3/10 Kenyamanan
  • 68 ulasan 5.7/10 Sarapan
  • 67 ulasan 9/10 Suasana

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