Grand Mercure Vadodara Surya Palace 5 stars
Customer review rating (ALL Rating) 4.2/5 662 reviews
ALLSAFE approved hotel
Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling
Located in the centre of the city
Closest hotel to the Statue of Unity - 80km
Multi-cuisine restaurant and cake shop
Single Lady travelers and reduced mobility rooms
Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.
Accessible room
Accessible room
Sayajigunj, Opp Parsi Agiary, (Baroda)
390 020 VADODARA
India
HARNI APT VADODARA At 6km / 3 miles - Shuttle paying
VADODARA RAILWAY ST At 1km / 0 miles
GPS:22.307159, 73.181219
Check-in from - Check out up to
Azure is the trendiest all day dining restaurant which is a popular destination for food lovers. Guests can choose between Buffet and A 'La Carte dishes from international and Indian cuisines. Azure is preferred for its authenticity and versatility.
The outlet serves gourmet breads, pastries and cakes as well as confectioneries. With wide options of cakes and customized designs crafted by our experienced team, Vanilla certainly entices one for the special treat.
100% genuine reviews from our guests
Find out moreCustomer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Hospitality needs more improvement. For greetings at entry and exit was missing. Room service are time taking
Dear V R., Thank you for taking the time to tell us about your experience at the Grand Mercure Vadodara Surya Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prabal Srivastava
Customer review rating 4.5/5
Thejas K. Families - Confirmed reviews ALL
The single occupancy room was great! It had all the amenities that I wanted - chappals for use inside the room, dental kit and safe etc. The double occupancy room was missing some of these room amenities.
Dear Puthalath B., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabal Srivastava
Customer review rating 3.5/5
Pradeep G. Business - Confirmed reviews ALL
Cab facility is not good. In food got stone particles and informed to Manager Mr. Choudhary or Yadav. Electric cut 2-3 for short duration. Not picked call from Reception from outside. Not more variation in food.
Dear Pradeep G., Thank you for taking the time to tell us about your experience at the Grand Mercure Vadodara Surya Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prabal Srivastava
Customer review rating 4.5/5
Raghavendra G. Business - Confirmed reviews ALL
Except missed service on Laundry on May 5th , everything was great. Laundry guy has been very polite & apologised for missed service.
Dear Raghavendra G., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabal Srivastava
Customer review rating 4.5/5
Ketan S. Couples - Confirmed reviews ALL
Staff very cooperative food very good service excellent
Dear Ketan S., We very much appreciate your comments regarding your stay at the Grand Mercure Vadodara Surya Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabal Srivastava
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