Novotel Shanghai Hongqiao 4 stars

Customer review rating (ALL Rating) 4.4/5 65 reviews

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Hotel extras

Novotel Shanghai Hongqiao has 367 spacious guest rooms, 2 restaurants, 7 meeting rooms and fitness facilities. Perfect for business and leisure travellers.

Our accommodation(s)

Hotel location

Novotel Shanghai Hongqiao

No 1102 Xiehe Road, Changning District
200335 Shanghai

GPS:31.223219, 121.35525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  65 reviews

TripAdvisor Rating  5.0/5  636 reviews

Disappointing to Novotel standards

TripAdvisor rating 3.0/5

Jamingeels Business - TripAdvisor review

Having stayed at many Novotel’s I was disappointed to see the Premium lounge was still closed at this property. They are using the breakfast room as a lounge which is not ideal. Also the AC was broken so the room was too hot. When I asked for AC they offered to open the room window.

Ideal for Business Trips

TripAdvisor rating 5.0/5

ladyditt TripAdvisor review

We stayed at the hotel for the second time because it is located close to the exhibition. There was construction work going on next to the hotel. Luckily we were given quiet rooms, there was no noise. The earplugs were provided as a compliment. From Pudong Airport, it takes 1.5 hours by metro, you can reduce it by 20 minutes if you take the super fast Maglev train. The metro station was a 15-minute walk away. The hotel is clean, all rooms are non-smoking. My room was huge, with a nice bathroom, comfortable bed. There was a kettle in the room, which is important for me, I really like drinking tea, tea/coffee is renewed daily, + two bottles of water. Breakfast was excellent, large selection of everything. You can also use the swimming pool free of charge. The hotel was decorated for New Year, there were Christmas trees, etc. The staff was friendly, but not everybody spoke English. There was no free shuttle to the exhibition like before! A very good option for a business trip!


TripAdvisor rating 4.0/5

urosdernovsek Business - TripAdvisor review

Hotel is nice, staff is friendly. Even if not perfect English, they find a way to help. Lobby is nice, but bar closes too soon. Rooms big and spacious. Breakfast is big with many choices, from Asian to European. Hotel surroundings are currently a big construction site.

Dear Guest, Warm greetings from Novotel Shanghai Hongqiao. It is nice to see our staff were positive and enthusiastic towards our guests. We are now giving English training to our staff. As you see, there was a construction around now, in the long term it creates better infrastructure all these will support future growth. By that time, you can find a great vibe here. We are glad to see that you feel enjoyed during your stay and we would love to welcome you back in the near future. Sincerely, Dickens Li -General Manager

Comfortable, modern hotel

Customer review rating 4.5/5

Rupert Business - Confirmed reviews ALL

Everything about my stay was great and I will definitely stay again for future business visits. My only criticism is that your hotel bar is not well stocked and closed around 8:30pm each day.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the issue with hotel bar, we will extend business hours and pay more attention to stock. Thank you again for sharing your experience, and we do look forward to your next visit. Sincerely, Flora Wang Guest Experience Manager

Good Hotel

TripAdvisor rating 5.0/5

WMBandit TripAdvisor review

I always stay at this Novotel dur to work and being close to Hongqiao. For the price which includes breakfast, access to pool and very nice staff, it is a small comfort and go-to hotel for business trips. Yes there is a construction site next door however still relatively quiet. Breakfast is good.

Dear Guest, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you are satisfied with our staff and feel comfortable in the hotel. Your kind words have been passed to our team, and I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to your next visit. Sincerely, Dickens Li -General Manager

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Other web-users rate our hotel

  • 811 reviews 8.9/10 Location
  • 1,500 reviews 8.9/10 Room
  • 2,702 reviews 9.3/10 Service
  • 9 reviews 8.9/10 WiFi
  • 758 reviews 9.1/10 Cleanliness
  • 635 reviews 9.3/10 Vibe
  • 578 reviews 9.1/10 Breakfast
  • 531 reviews 9.6/10 Value

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