Novotel Shanghai Hongqiao

Novotel Shanghai Hongqiao 4 stars

Customer review rating (ALL Rating) 4.5/5 529 reviews

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Hotel extras

Novotel Shanghai Hongqiao has 367 spacious guest rooms, 2 restaurants, 7 meeting rooms and fitness facilities. Perfect for business and leisure travellers.

ALLSAFE approved hotel

Hotel location

Novotel Shanghai Hongqiao

No 1102 Xiehe Road, Changning District
200335 Shanghai
China

  • XIEHE ROAD TONGXIE ROAD:  LINE 74 XIEHE ROAD

  • SONGHONG ROAD:  LINE 2 SONGHONG RD EXIT 5

  • By plane

    HONGQIAO AIRPORT At 9km / 5 miles

  • By plane

    PUDONG AIRPORT At 55km / 34 miles

  • By train

    HONGQIAO RAILWAY At 9km / 5 miles

GPS:31.223219, 121.35525

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our Superior Room mixes modern decor, ergonomic comfort and high end facilities: standing shower, iron, ironing board, safe box, mini bar, free WIFI access. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  529 reviews

TripAdvisor Rating  5.0/5  556 reviews

Certificate of excellence 2022

nice place and good people

TripAdvisor rating 5.0/5

tomlinsonl Couples - TripAdvisor review

Mike, the receptionist who helped me check in, was very nice and helped me answer some questions about the hotel. In fact, I have been here several times.I was stay at 1153this time, Alina, the staff in the lounge, also very helpful, thanks for them

Dear Tomlinsonl, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you are satisfied with our staff and feel comfortable in the hotel. Your kind words have been passed to our team, especially your compliments for Mike and Alina. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to your next visit to Novotel Shanghai Hongqiao. Sincerely, Dickens Li -General Manager

Well located, Good stay, but unreasonable charges

Customer review rating 4.0/5

S. L. Couples - Confirmed reviews ALL

Everything is excellent but we're charged 50 RMB in the restaurant because we opened a bottle of wine for the celebration. It is disappointing that the "open fees" are charged in Novotel

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team and follow up with issue you mentioned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also offer a wide selection of wines at various prices to choose from. Thank you again for sharing your experience, and we look forward to your next visit. Sincerely, Flora Wang Guest Experience Manager

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The foods and Swimming pool are fascinating.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

well located and nice people

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Because of the excellent location of the hotel, I often choose to stay here. The service staff from the reception to the lounge they are very nice and are willing to help others, especially trainee Amiee and Evan in the Lounge

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. Thank you for highlighting our service. I will share your comments with our team, especially your compliments for Amiee and Evan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

Pleasant stay easy access

Customer review rating 5.0/5

Andy Friends - Confirmed reviews ALL

My stay was for a holiday which I thoroughly enjoyed and i must say the staff at the hotel are so kind and helpful, you have Mike who greets and helps you to no end, Alina if she's not checking you in she's managing the lounge and helping with any questions I have plus Aimee and Evan who are also in the lounge helping with any requests, the breakfast has a large assortment of Chinese and western food so it's a pleasant way to start the day.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. Thank you for highlight our service and breakfast. I will share your comments with our team, especially your compliments for Mike, Alina, Aimee, Evan and Helen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flora Wang Guest Experience Manager

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Other web-users rate our hotel

  • 924 reviews 8.3/10 Location
  • 1,032 reviews 8/10 Room
  • 1,323 reviews 8.4/10 Service
  • 10 reviews 6.1/10 WiFi
  • 549 reviews 9.4/10 Vibe
  • 472 reviews 8.2/10 Breakfast
  • 415 reviews 8.7/10 Cleanliness
  • 62 reviews 4.5/10 Wellness Area

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