Mercure Hotel Frankfurt City Messe 4 stars
TripAdvisor rating 3.0/5 643 reviews
Duesseldorfer Str 20
60329 FRANKFURT AM MAIN
HAUPTBAHNHOF: S1-S9 HAUPTBAHNHOF
HAUPTBAHNHOF FRANKFURT: U4, U5 HAUPTBAHNHOF
PLATZ DER REPUBLIK: 11,16,17,21 PLATZ DER REPUBLIK
FRANKFURT AIRPORT At 12km / 7 miles
HAUPTBAHNHOF At 0km / 0 miles
HAUPTBAHNHOF At 0.3km / 0.19 miles
Check-in from - Check out up to
No matter how long your meeting takes or when you return to the hotel from your walk, you can enjoy a refreshing drink - maybe a beer or a glass of Ebbelwoi (apple wine) - at the bar at any time.
Renovated in 2011, the 4-star Mercure Hotel Frankfurt City Messe has 60 comfortable rooms, including 54 Standard Rooms with a single bed, twin beds or a double bed, and 6 Privilege Rooms. All rooms are non-smoking and have air-conditioning, a desk, a flat-screen TV and free 24-hour WIFI. One child up to 12 years can stay free of charge in their parents' room. Breakfast is also free for your children. Your pet is welcome to stay (15 EUR/night).
Our guest reviews
100% genuine reviews from our guestsFind out more
Location, not so bad.
TripAdvisor rating 3.0/5
mdextras28 TripAdvisor review
It was close to the train station, that was my main goal but the area was not that great. The check-in was fairly simple and the staff at the reception were very pleasant. I felt very welcome. Our room, a good size, well appointed, was very comfortable. The breakfast was very nice with great selection and the service was excellent. My only problem was the walk from the train station to the hotel. I would not feel safe using the sidewalk at night to get to the hotel.
Dear Guest, Thank you so much for your review. It is a pleasure to know that your room met your expectations. We also appreciate your kind words towards our reception team and will be sure to let them know of the impact they had on your experience. However, while we are pleased to hear that you appreciated our close access to public transport options, we are sorry that our location didn't quite meet your expectations. We can assure you that the area, in general, is very safe and we have never experienced any issues, but we are always here and ready to help. Nonetheless, we are happy that our tasty breakfast buffet helped kick-start your day. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Vjekoslav Ljubas, General Manager
TripAdvisor rating 5.0/5
andreltreis Couples - TripAdvisor review
Staff very kind, hotel in good location, just 5min from main station, a lot of shops and restaurants nearby, the city town is walk distance around 20min which is good! Well recommended! Although some dodge people around but nothing to worry about! Good stay!
Superb Stay in old Frankfurt
TripAdvisor rating 5.0/5
ronieboy81 Solo travel - TripAdvisor review
The hotel is close to the main train station, in front of a tram station and near restaurants and cafe. Very clean, staffs are welcoming and friendly, amenities are excellent. The breakfast is great with an excellent choices of cereals and dishes.
Great business hotel.
TripAdvisor rating 5.0/5
columc708 Business - TripAdvisor review
Excellent staff very helpful and friendly. Great location close to the city. Rooms are quiet and comfortable. I try and stay here every trip as there are a few really nice local restaurants I use. That being said the food and bar in the hotel are great. Sadly though not open weekends.
location of MERCURE hotel is discusting, nasty area
TripAdvisor rating 1.0/5
AAAvoyage Business - TripAdvisor review
the location is horrible, I can not understand that Accor implement hotels in such a unsave environment! the hotel is located in the headquarters of drug dealing/using, lots of homeless people, alcohol abuse as well as the prostitution scene is vital. not only around the hotel also prostitutes frequents inside the hotel together with their customers. the hotel got the cheapest rate from all the Accorhotels in Frankfurt city, now after visiting the hotel I do understand why...
Dear Guest, Thank you for taking the time to provide this feedback. We always try hard to make sure all our guests have a good experience and it is disappointing to hear things weren't what you were hoping for. Since we are located near the main train station many people are passing by every day but this is the situation at most of the main train stations in major cities. We do not know of any incidents in our immediate location and please do speak to us at the time: our friendly team all know the area well and can give you any assistance or advice as needed. They are also trained to notice any suspicious activity inside the hotel and resolve any issue immediately as our guests' comfort is our top priority. However, we are extremely sorry for any inconvenience caused and will be taking your comments into consideration for future improvements. We hope we can provide you with an improved stay in the future. Best wishes for 2022, Vjekoslav Ljubas, General Manager
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