ibis São Bernardo do Campo

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ibis São Bernardo do Campo 3 stars

Customer review rating (ALL Rating) 4.3/5 902 reviews

ALLSAFE approved hotel

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Hotel extras

  • The ibis São Bernardo hotel is 30 minutes from Congonhas Airport

  • 3 minutes from the Bust Station

  • 2 minutes from the bus terminal

Hotel location

ibis São Bernardo do Campo

Praca Samuel Sabattini, 230

  • By plane

    Pavilhão Vera Cruz At 40km / 24 miles

  • By train

    RODOVIARIA At 1km / 0 miles

GPS:-23.692774, -46.55184

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ibis Kitchen

The restaurant offers breakfast, lunch and dining options.

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis São Bernardo do Campo

100% genuine reviews from our guests

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ALL Rating  4.3/5  902 reviews

TripAdvisor Rating  4.0/5  73 reviews

Outdated hotel

Customer review rating 1.5/5

Caroline Couples - Confirmed reviews ALL

First, the check in experience was awful. I had already wasted time giving all my information on the website (plus, I am an Accor client), but in the check in they said I had to do an inscription all over again. I was late for a meeting and I had to waste around 20 minutes in this dumb process. Later, they said they needed my credit card (the one I used to pay online) to confirm the reservation - my question is: why? I had already paid online, what is the point?? The card I used was an online one, so the receptionist was very confused. In sum, another waste of time. Later, We have noticed that there was just one towel in our room (we were two people). So I asked for more towels (face and body) and they told me they did not have face towels (this is something that honestly I have never seen in my life). Moreover, the room seemed very old (the walls were peeling and the bathroom had mold). Disgusting.

Worse than I expected - No Higienic

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room smelled like a cockroach. I also found a bandage glued to the head of the bed. I asked them to clean the room when I left in the morning but when I came back the smell remained, as well as the bandage that was previously glued.

Good stay

Customer review rating 4.5/5

Edison D. S. Families - Confirmed reviews ALL

Well located hotel, clean and spacious room, good breakfast.

Simple and clean.

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

I am satisfied because the hotel is good located and very easy and simple and fast to proceed checkin and checkout. Always clean and simple as i like.

Customer review rating 5.0/5

Rômulo G. Business - Confirmed reviews ALL


Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Pleasant stay, overall.

Good stay, helpful crew

Customer review rating 4.5/5

Rafael N. Families - Confirmed reviews ALL

Had an urgent family issue and the crew helped me even without hotel software not working at the moment

São Bernardo do Campo

Customer review rating 0.5/5

Thaís Friends - Confirmed reviews ALL

Was really bad because nobody he said what time was breakfast and they will not refund the money that was overpaid for something that was not consumed

Good Stay !!!

Customer review rating 5.0/5

Milton O. F. Couples - Confirmed reviews ALL

Kind front desk team

The building is modern as well as the the rooms and comun areas.

Customer review rating 3.5/5

Jorge M. Business - Confirmed reviews ALL

For years I have been guest at Ibis hotels in Brazil but never had to take my food in the reception when I request from the hotel's kitchen. The tray from dinner stays in my room for one entire day and when people from cleaning took it out the same tray stays just beside the elevator for 24 hours (!?!?!?) Maybe because was during the weekend but nothing such this was a practice in another sites where I stayed.

Comfortable and good location

Customer review rating 4.0/5

Fabio H. J. Business - Confirmed reviews ALL

Very good experience considering location, great breakfast and also a comfortable and silent room. Everyone who works at hotel is very polite and make us feel very nice. Thanks everyone!

Good location, good breakfast, VERY GOOD and Helpfull personal at reception

Customer review rating 4.0/5

Victor M. Business - Confirmed reviews ALL

I am very plaesed with my visit

Staff is the highlight

Customer review rating 4.5/5

Tania V. Solo - Confirmed reviews ALL

What makes the real difference about this IBIS in São Bernardo do Campo is the friendly staff - simply all of them super attentive to the customers needs.

Small, not very clean

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room is small, and the layout doesn't help. Room and bathroom were not very clean.

Well located, but the room is dark

Customer review rating 3.5/5

Joviano V. Business - Confirmed reviews ALL

The room is good to stay for a night or two. But to stay longer than 15 days or spend some more time it's not very good anymore because everything I'm going to do I need to go down to reception. For me the interesting thing is one with a kitchen

Terrible Experience

Customer review rating 0.5/5

Dani Business - Confirmed reviews ALL

The room was extremely small, the night lights by the bed literally hang on top of your head, so when you get up you keep hitting your head on the bed. The shower took 30 minutes with the water on until it got warmer, and the staff was rude and unfriendly.

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