ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.1/5 1,118 reviews

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249 Jalan Bendahara, 75100 MELAKA, Malaysia

Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Our accommodation(s)

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Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

Telephone
Fax 6/2228899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,118 reviews

Customer review rating 2.5/5

Ahmad F. M. Business - Confirmed reviews ALL

The staff not friendly, boring hotel, very dark and scary, the room is small and boring. Not worth the price

Customer review rating 5.0/5

Mageswari S. Families - Confirmed reviews ALL

Friendly staff. Excellent location.

Dear Mageswari S., Thank you for taking the time to share your wonderful feedback following your stay at ibis Melaka. We are delighted to know that you had a pleasant and convenient stay with us. It is especially rewarding to hear your kind comments regarding our friendly Heartists and excellent location. Providing warm hospitality and a comfortable experience for our guests is always our priority. As one of our valued ALL – Accor Live Limitless Platinum members, we sincerely appreciate your loyalty and continued support of the Accor family. Your recognition means a great deal to us and serves as encouragement for our team to continue delivering exceptional guest experiences. Thank you once again for choosing ibis Melaka. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 4.0/5

Yasmin Y. Families - Confirmed reviews ALL

The hotel staff were very helpful and friendly throughout my stay. The room was clean, comfortable, and well-maintained. The breakfast buffet was enjoyable, but I would suggest adding more variety to the food options to enhance the overall experience. Overall, I had a pleasant stay and would recommend this hotel.

Dear Yasmin Y., Thank you for taking the time to share your feedback following your stay at ibis Melaka. We are delighted to know that you had a comfortable and pleasant stay with us. It is especially rewarding to hear your kind comments regarding the friendliness and helpfulness of our Heartists, as well as the cleanliness and comfort of your room. We are also pleased that you enjoyed our breakfast buffet. Thank you for your valuable suggestion regarding additional variety in the menu offerings. Guest feedback such as yours is important to us, and your comments have been shared with our Food & Beverage team for consideration as we continuously strive to enhance the dining experience for our guests. We also appreciate your feedback regarding ease of access and internet connectivity. Your comments have been noted and shared with the relevant teams for review as part of our ongoing efforts to improve our facilities and services. Thank you for your recommendation and support. We look forward to welcoming you back to ibis Melaka for another enjoyable stay in the future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 3.0/5

Nivesh J. Couples - Confirmed reviews ALL

The hotel is located at a great location but the service at the restaurant is below standards. In the breakfast, the items are not replenished, the food is cold and there are insects over salads and condiments.

Dear Nivesh J., Thank you for taking the time to share your feedback following your stay at ibis Melaka. We appreciate your comments and are pleased to know that you found our location convenient for your visit to Melaka. We regret that certain aspects of your breakfast experience did not fully meet your expectations. During the breakfast service on the day of your visit, the hotel experienced a particularly high volume of guests, including several tour groups dining simultaneously. While our team worked diligently to ensure that buffet items were replenished throughout the service, there may have been brief periods where some items required additional time to be refreshed. Your comments regarding the presentation and availability of the breakfast offerings have been shared with our Food & Beverage team for review. We continuously monitor guest feedback and remain committed to enhancing our dining experience through ongoing improvements to both service delivery and buffet presentation. We value your feedback as it helps us identify opportunities to further improve our guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back to ibis Melaka for a more enjoyable stay in the future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 5.0/5

Cynthia L. Couples - Confirmed reviews ALL

Great stay, the receptionist was very welcomed even when we checked in at 1am.

Dear Cynthia L., Thank you for taking the time to share your feedback following your stay at ibis Melaka. We are delighted to know that you enjoyed your stay and that our team at the Front Office was helpful and accommodating during your early morning arrival. Additionally, we highly appreciate your comment on our comfortable room. Thank you once again for your valuable feedback and humble rating. We look forward to welcoming you back to ibis Melaka for another comfortable and enjoyable stay in the future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Other web-users rate our hotel

  • 1,329 reviews 9.5/10 Location
  • 1,522 reviews 6.9/10 Room
  • 1,075 reviews 7.1/10 Service
  • 41 reviews 5.1/10 WiFi
  • 811 reviews 7/10 Cleanliness
  • 533 reviews 3.6/10 Breakfast
  • 351 reviews 4.3/10 Food
  • 300 reviews 7.9/10 Pool

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