ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.1/5 681 reviews

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249 Jalan Bendahara, 75100 MELAKA, Malaysia

Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Our accommodation(s)

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Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

Telephone
Fax +60 6-222 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  681 reviews

TripAdvisor Rating  4.5/5  558 reviews

Certificate of excellence 2024

Helpful Staff

TripAdvisor rating 4.0/5

134MichaelP134 Solo travel - TripAdvisor review

I wish to commend Apin William and I-Rene for the most friendly and helpful service during my stay. They approached their tasks with a positive attitude. I noticed a higher level of friendly attitude and communication when they were on duty. Thank you both

Dear 134MichaelP134, Warmest greetings from ibis Melaka! Thank you for your wonderful feedback! We’re thrilled to hear that Apin William and I-Rene provided you with friendly and helpful service during your stay. We take pride in our team’s commitment to creating a welcoming atmosphere, and it is great to know their positive attitude made a difference for you. We will be sure to share your commendation with them. We hope to welcome you back soon! Warm regards, ibis Melaka

Good stay

Customer review rating 3.5/5

Linz Families - Confirmed reviews ALL

Stay was okay with a few missing touches

Worth the Price, it’s Clean and Warmth feel from Staff

TripAdvisor rating 4.0/5

Brandonlin83 Friends getaway - TripAdvisor review

Pricing wise it depends on the holiday seasons, but I felt it’s worth it for the price in terms of comfort, cleanliness, exceptional staff quality and not so crowded as compare to the few older and more prominent hotels around Melaka Location wise, it’s not the most convenient, it’s about 5 min drive from Jonker but it’s in Little India area hence some good and famous food are literally walking distance; such as Bunga Raya Popiah, the Famous Samfu Nonya restaurant. Good parking space behind the hotel and it’s fenced and guarded. The only thing is it’s outdoor parking. Very nice swimming pool with kids playground in the pool. Kids will love it. Breakfast is at the lobby cafe. Food variety wise, it’s abit little in my opinion and the choices aren’t really that appealing. Only one hot manned counter for eggs. Perhaps the cafe space is also limited. But ultimately what will bring me back to this hotel again are the staffs. They are attentive and I must really compliment front counter staff “Apin Williams” for helping me do last min arrangement for a surprise birthday for my wife. They even called up to the room to check on how you are and what we need. Hotels nowadays are very similar in terms of the amenities hence it’s the Staff approach that will distinguish the Great hotels amongst them.

Dear Brandonlim83, Warmest greetings from ibis Melaka! Thank you for sharing your thoughtful review! We are thrilled to hear you enjoyed your stay at ibis Melaka. It is great to know that you found comfort in our facilities and that our team, especially Apin, made your experience special with the surprise birthday arrangements. Your compliments about our staff mean a lot to us! However, your feedback on your breakfast experience is duly noted. Rest assured that your feedback will be shared with our team for their further review and improvement. Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, ibis Melaka

Well Located

Customer review rating 3.5/5

Sushil A. Couples - Confirmed reviews ALL

Overall 8 but limited breakfast options.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Melaka. It is always a pleasure to receive positive feedback. We are delighted to learn that your overall stay was an enjoyable one. However, your feedback on the aspects of our breakfast variety is duly noted. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the future. Sincerely, ibis Melaka

The washroom is not clean.. the bedsheet is very dirty

Customer review rating 1.5/5

Sham Families - Confirmed reviews ALL

The bedsheet was not clean so I call helpdesk and request to change it.. the new bedsheet that they brought has blood stain on it. And I requested to change again ..the washroom doesn’t look like 4/5 star hotel..I’m not sure if only my toilet dirty or all the toilet in your hotel

Dear Ms. Ruth S., Thank you for taking the time to tell us about your experience at the ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the room cleanliness, breakfast experience as well as your arrival experience is duly noted. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Melaka

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Other web-users rate our hotel

  • 2,005 reviews 9.3/10 Location
  • 2,406 reviews 7.5/10 Room
  • 1,602 reviews 7.9/10 Service
  • 130 reviews 8.2/10 WiFi
  • 1,395 reviews 8.1/10 Cleanliness
  • 1,085 reviews 6.4/10 Breakfast
  • 645 reviews 9/10 Pool
  • 624 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.