A great hôtel with excellent services.. Perfection is not si far...

Service level is excellent, however the resort is to spread out; we had ti take a 5 min bus ride to go to breakfast. Rooms are sound proof but hallway is not. Noises from outside the room seem to echo and multiply, especially with a group Chinese leaving early morning

Attentive and well trained staff, comfortable rooms, good food

Nice atmosphere, nice staff, nicely decorated and comfortable rooms and nice food.

---------- Forwarded message --------- From: Shon C. <sh…> Date: Fri, 20 Sep 2019 at 5:49 pm Subject: Feedback on my stay at M Gallery Hotel To: <h9…> Dear Sir, Madam, I stayed on 19th September in M Gallery Hotel in Nay Pyi Taw and wanted to share my concerns. While the staff are very thoughtful and attentive, the rooms very comfortable, and the pool very beautiful, I was very surprised at the issues I found in the womens' change rooms by the pool and gym. The floors and doors are in poor condition, floors stained and cracked, the entire area smelled of excrement, the shower drains were partially blocked so dirty water was building up, there is nowhere in the showers to hang a towel or place the soap other than on the floor. On top of that, no staff in the area and no way to report the problem or order a drink from the bar. The staff had clearly been through and tried to clean as the toiletries were carefully set up, but it is badly maintained. As a user, no place but a dirty floor to our soap, towel and clothing in the shower alcove was a very unwelcome surprise. There is no luxury without cleanliness and good maintenance and this part of your hotel is in poor condition and an unpleasant place to be. With regards and regrets not to provide more positive feedback but better to receive it by email than through tripadvisor. Shon

Excellent. As I prefer to stay in the main building and no room was initially available, my room was upgraded instantly. Much appreciated.

Everybody in the team was aware that this new stay was a farewell one before moving from Yangon to Bangkok. Up grade in a suite with a lake view, memorable dinner at the Primo restaurant, enjoyable relaxing moment at the swimming pool in the sun set.

Great room, confortable and clean ! Love the pillow menu. Good service and kind staff Recommended !

I greatly enjoyed the ambience of the hotel, it is very lovely. The friendly and cheerful staff were a feature. It would be nice if the pool in the main building was filled but I assume there is a need for work or maintenance.

The rooms are good. Shout out to the banquet team for thiet excellence service

Another excellent stay at M-Gallery Naypyitaw. The service was attentive, efficient and warm. The room beautifully furnished and comfortable.

Pleasant business stay; good staff, facilities starting to show age.

I arrived after 14 hours of flying from Australia and had a painful lower back . Both sides of the bed in my room were far too old and soft and my back pain continued all week. Mattresses are the key item in any room and in my room 117 ,the mattress is worn out.

An apparently opulent property with definite shortcomings - mosquitoes in the room, pillow was too thick, difficulty in accessing guest service thru intercom and too spread out - no facilities (restaurant etc) in the block with the rooms

Taking into account general situation with hotels in Myanmar, I will say that the hotel is better than I expected. I stayed there for more than 3 weeks during business trip Rooms are big, breakfast fine, Italian restaurant is nearly perfect! I liked the room size and the bed. The cleaning is poor, though. The staff is helpfull but their English is barely absent. Managers speak good English and ready to solve any problem. Highly recommended