The Lake Garden Nay Pyi Taw - MGallery 5 stars

Service level is excellent, however the resort is to spread out; we had ti take a 5 min bus ride to go to breakfast. Rooms are sound proof but hallway is not. Noises from outside the room seem to echo and multiply, especially with a group Chinese leaving early morning

Attentive and well trained staff, comfortable rooms, good food

Nice atmosphere, nice staff, nicely decorated and comfortable rooms and nice food.

---------- Forwarded message --------- From: Shon C. <sh…> Date: Fri, 20 Sep 2019 at 5:49 pm Subject: Feedback on my stay at M Gallery Hotel To: <h9…> Dear Sir, Madam, I stayed on 19th September in M Gallery Hotel in Nay Pyi Taw and wanted to share my concerns. While the staff are very thoughtful and attentive, the rooms very comfortable, and the pool very beautiful, I was very surprised at the issues I found in the womens' change rooms by the pool and gym. The floors and doors are in poor condition, floors stained and cracked, the entire area smelled of excrement, the shower drains were partially blocked so dirty water was building up, there is nowhere in the showers to hang a towel or place the soap other than on the floor. On top of that, no staff in the area and no way to report the problem or order a drink from the bar. The staff had clearly been through and tried to clean as the toiletries were carefully set up, but it is badly maintained. As a user, no place but a dirty floor to our soap, towel and clothing in the shower alcove was a very unwelcome surprise. There is no luxury without cleanliness and good maintenance and this part of your hotel is in poor condition and an unpleasant place to be. With regards and regrets not to provide more positive feedback but better to receive it by email than through tripadvisor. Shon

Excellent. As I prefer to stay in the main building and no room was initially available, my room was upgraded instantly. Much appreciated.

Everybody in the team was aware that this new stay was a farewell one before moving from Yangon to Bangkok. Up grade in a suite with a lake view, memorable dinner at the Primo restaurant, enjoyable relaxing moment at the swimming pool in the sun set.

Great room, confortable and clean ! Love the pillow menu. Good service and kind staff Recommended !

I greatly enjoyed the ambience of the hotel, it is very lovely. The friendly and cheerful staff were a feature. It would be nice if the pool in the main building was filled but I assume there is a need for work or maintenance.

The rooms are good. Shout out to the banquet team for thiet excellence service

Another excellent stay at M-Gallery Naypyitaw. The service was attentive, efficient and warm. The room beautifully furnished and comfortable.

Pleasant business stay; good staff, facilities starting to show age.

Pleasant experience with gentle kind staff. Good coffee in the breakfast room. The gym was obsolete with a lack of equipment and a poor environment. The safety failed. No one was on duty - the phone didn’t work. Equipment needed repair.

Very special property and well managed to give guests a great feeling of welcome

It was great.

The experience I've had was not a 5-star experience, it was more like 3 stars. I found used cotton buds instead of new ones. I had no new shampoo or shower gel on the second night while I had used them half. The bottle of water for coffee was already opened and not fully filled - so I guess it was from a previous guest. It was impossible to plug my charger next to my bed, I had to plug it under the TV. No signal for TV, poor internet connection etc...