Catatan tamu Avis 4.5/5 9.771 ulasan
Hotel yang disetujui ALLSAFE
Satu-satunya ballroom tepi pantai mewah di Bali
Resor Terbaik 2018 di Indonesia oleh World Travel Awards
Salah satu sarapan siang terbaik di dunia oleh Condé Nast Traveller
Nikmati pengalaman minuman menarik tanpa batas dengan paket MyGlass
Manjakan putra-putri Anda setiap hari dengan paket MyKids
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
Check-in dari 15h00
Check out sampai 11h00
Kompleks Pariwisata ITDC
Nusa Dua, Badung, Bali
80363 nusa dua
Email kontak :
Check-in dari 15h00
Check out sampai 11h00
Spacious, modern luxury, and French Art De Vivre for your Magnifique stay in Bali. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms, suites, and villas were created just for you
KAMAR LUXURY, 1 Tempat Tidur King
KAMAR LUXURY, 1 Tempat Tidur King, Pemandangan Laguna
KAMAR LUXURY, 1 Tempat Tidur King, Pemandangan Laut
Kamar Luxury King dengan Kolam Rendam
KAMAR LUXURY, Akses Club Millésime, 1 Tempat Tidur King, Akses Kolam Renang
Kamar Luxury Twin
KAMAR LUXURY, 2 Tempat Tidur Single, Pemandangan Laguna
KAMAR LUXURY, 2 Tempat Tidur Single, Pemandangan Laut
KAMAR LUXURY, 2 Tempat Tidur Single, Kolam Rendam
KAMAR LUXURY, Akses Club Millésime, 2 Tempat Tidur Single, Akses Kolam Renang
Jumlah ruang pertemuan: 8
Ukuran maksimal: 650 m²
Kapasitas maksimal: 600 orang
Kapasitas perjamuan maksimal: 360 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Slow check in process, chaotic breakfast
Dhonggono 22/03/2021 Ulasan TripAdvisor tersertifikasi
It takes more than an hour to get our room, ac not working in gym and kids club.long queue in breakfast,food running out.not enough staff.Poor and limited choices of food,very uncharacteristic of a 5 star hotel.
Vaynard888 18/03/2021 Ulasan TripAdvisor tersertifikasi
I stayed at sofitel from 9-15 March, for the first 2 days, i booked "The 7 Gifts of Heaven", because my wife birthday it's on 10 March, and then they have the "Magnifique Nyepi Offer" (Stay 4 pay 2),so i also booked that offer, eventhough i have free 2 nights to stay that i haven't used yet, when i'm arrived i can see there is not so many employees, no vallet, even i wait for the concierge to help me with the stuff eventhough he was there, so for the first 2 days we got upgrade to honeymoon suites, very nice and thank you for that, but the funny things, we found out there's a couple got villa even they are not ALL platinum member, so out of curiosity my wife asked how come they have villa, while we don't? oh by the way I'm ALL Platinum Member, and the answer is because the just opened some rooms, so if it's full, they give villa, so we are asking if we can move to villa, and on the third day, they give us villa, and thank you for that, now my story is a week before i arrived at Bali, i already contacted through whatsapp asking if there possible to have a surprise cake for my wife on 10 march, and they said later you can ask the Guest relation at the hotel, and when i arrived on 9th March, there is no Guest Relation, so i ask again through whatsapp on 5.30 pm, that they didn't respond, and the reply on 10 march 6.12 am, and said their pastry is closed and they didn't have any cakes available, and i said that it's better if you just told me from the first time i ask that you can't provide it, so i can buy from bakery outside the hotel, now on the day that my wife birthday you said that it's not available,actually i didn't want to bring this up, but what makes me dissapointed is on 13rd march the hotel was full because the "Magnifique Nyepi Offer", very crowded, and i saw on the Sofitel Nusa Dua Instagram there is 2 person get wine, so i'm curious, so i asked when i'm checked out, why they get wine? actually i already guess what she gonna said, you know what she said? "oow they are Platinum Member", so i said i'm also a Platinum Member, and i can see those two become nervous, and they said or maybe they are manager of Accor or have position, and i said it's impposible, because i check their instagram, they even booked their stay through travel agent! and i give her the screeshot one of the person that there is a letter hand writing said sorry about something, this is what makes me dissapointed, i still have something to write, but it's full
One of the hotels that could made me want to come back and stay there again
WinstonSby 28/02/2021 Ulasan TripAdvisor tersertifikasi
Since its opening in December 2013, I stayed so many times there. Love their luxury rooms, its ambience and their hospitality. During this Covid-19 pandemic, I stayed 3 times there and always felt safe and confident, because they strictly follow the safety protocol to prevent the virus spreading. Saw staffs keep sweeping the floor with disinfectant everymoment. Surgical Masks and hand disinfectant are now become ones of the amenities.
Great hospitality, Great staffs, Beautiful hotel.
Vickymario 18/02/2021 Ulasan TripAdvisor tersertifikasi
Even though the breakfast served with a la carte and limited menu (cause of pandemic season), but they taste sooo great! And thanks for the free upgrade for my room, very nice of you. And the room is beautiful and well-equipped. Their staffs are so nice and helpful. And you know what, they have their own "garden" (such as eggplants, chili etc), so nice to see the gardener harvesting the eggplants in the morning. Wonderful experience staying in Sofitel Nusa Dua, wish u all the best.
JillM2589 03/02/2021 Ulasan TripAdvisor tersertifikasi
A staycation during a pandemic is an advantage in itself, for example the swimming pool is quiet so it feels safer. direct access to the beach, we can cycle along the beach, very comfortable and clean rooms.
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