Novotel Bali Nusa Dua Hotel & Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.248 ulasan

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Deskripsi

Keistimewaan hotel

  • The Square, restoran terbuka

  • Beragam aktivitas pantai dan olahraga air

  • Spa santai dan fasilitas rekreasi

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

Akomodasi kami

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Lokasi hotel

Novotel Bali Nusa Dua Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.248 ulasan

Peringkat TripAdvisor  4.2/5  4.591 ulasan

A welcoming, family-friendly resort we’d happily return to

Catatan Tripadvisor 5.0/5

Coraline_992 Ulasan TripAdvisor tersertifikasi

We stayed at Novotel Bali Nusa Dua for the second time and cannot recommend it highly enough. Our first stay was in April 2024, and since then there have been noticeable improvements—particularly around the pool area. New sunbeds, a mini pool bar in the adults’ pool, updated bar furniture, and a completely new beach club with new tables, chairs, bar and kitchen have really elevated the experience. While the rooms are a little older and show some wear, they were clean, comfortable, and fully functional with no issues during our stay. One small area for improvement would be ensuring amenities are provided for the correct number of guests (we had three people in the room but only received amenities for two). That said, we’ve experienced this across multiple Accor properties, so it may be a system or communication issue rather than hotel-specific. Special thanks to Ulan and Ani from the Kids Club—our daughter and nephew absolutely adored them and asked to go back every day. Also, a big thank you to Sri in the restaurant for her exceptional service and the way she handled a concern about a dish that wasn’t cooked properly. She went above and beyond. Overall, this is a resort we would happily recommend. It’s spacious yet cosy, with centralised amenities (pools, spa, kids club) and a genuinely warm, welcoming atmosphere.

Good food and happy people

Catatan Tripadvisor 5.0/5

Daydream05461753862 Ulasan TripAdvisor tersertifikasi

It was an amazing experience the food was delicious and quality of service was 5 stars Staff Dewi was very nice and always with a big smile 😃 making us smiling as well.

Dear Our Valued Guest, Warm greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a lovely and positive review with us. We are truly delighted to learn that your experience was amazing and that you enjoyed both the quality of our food and the excellent service provided by our team. It is especially rewarding to read your kind comments about Dewi. Her friendly attitude, genuine care, and warm smile truly reflect the spirit of our hospitality, and we are so pleased to know that she made your visit even more joyful and memorable. Your appreciation will certainly be shared with her and the entire team as great motivation. We are also grateful for your high ratings across all aspects of your stay, including value, rooms, location, cleanliness, service, and sleep quality. Such feedback reassures us that our efforts to deliver a comfortable, relaxing, and enjoyable experience are truly appreciated by our guests. Once again, thank you for your wonderful feedback. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Novotel Bali Nusa Dua Hotel & Residences for another delightful stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Beautiful experience

Catatan Tripadvisor 5.0/5

Skye H Ulasan TripAdvisor tersertifikasi

It was such a great stay- all the staff are amazing. Dewi assisted us beautifully in the buffet area. Thank you Novotel for a beautiful stay.

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for sharing your beautiful experience with us. We are truly delighted to know that you had such a great stay and that our team made you feel well taken care of throughout your time with us. It is especially wonderful to hear your kind recognition of Dewi for her attentive and beautiful assistance in the buffet area. Your compliments will certainly be shared with her and the entire team as encouragement to continue delivering sincere and memorable service. Thank you once again for choosing Novotel Bali Nusa Dua. We look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Experience

Catatan Tripadvisor 4.0/5

Angelina K Ulasan TripAdvisor tersertifikasi

Lovely pool and beautiful atmosphere. Very nice breakfast. Dewi was especially helpful and provided great service !!

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your wonderful experience with us. We are truly pleased to hear that you enjoyed our lovely pool, beautiful atmosphere, and the breakfast selection, which we strive to make a pleasant start to each day for our guests. It is especially rewarding to know that Dewi made a positive impression with her helpfulness and excellent service. We will be sure to pass along your kind compliments to her and the team, as recognition like this is a great motivation for us all to continue delivering heartfelt hospitality. Your feedback means a great deal to us, and we sincerely hope to have the opportunity to welcome you back for another relaxing and memorable stay at Novotel Bali Nusa Dua Hotel & Residences in the near future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Dated and dangerous

Catatan Tripadvisor 1.0/5

Colin R Ulasan TripAdvisor tersertifikasi

The hotel is somewhat dated. The family pool area bar is particularly dangerous. The floor is very slippery and we saw numerous people slipping. No good putting signs up say the floor is slippery. Fix the problem. The wifi is also unusable

Dear Mr/Ms. Colin R, Thank you for taking the time to share your feedback regarding your stay at Novotel Bali Nusa Dua. We sincerely regret to hear about the issues you experienced, particularly concerning the safety of the family pool area. Please be assured that guest safety is our top priority, and your comments have been immediately shared with our management and engineering teams for urgent review and corrective action. Regarding the Wi-Fi, we apologize for the inconvenience caused. We are continuously working to improve our connectivity throughout the hotel to ensure a seamless experience for all guests. We appreciate your feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to provide you with a safer and more comfortable experience in the future. Kind regards, Guest Experience Team Novotel Bali Nusa Dua

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 532 ulasan 9.2/10 Lokasi
  • 1.160 ulasan 6.9/10 Kamar
  • 1.524 ulasan 9.2/10 Pelayanan
  • 44 ulasan 2.7/10 Internet
  • 436 ulasan 7.1/10 Kebersihan
  • 380 ulasan 8.3/10 Sarapan

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