ibis Bali Kuta

Pesan informasi

ibis Bali Kuta bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 32 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • 15 menit dari Bandara Internasional Bali

  • Akses mudah ke berbagai destinasi wisata terkenal

  • Tempat parkir gratis di lantai bawah tanah hotel

  • WiFi gratis di seluruh area hotel

  • Layanan kamar 24-jam & layanan resepsionis

Lokasi hotel

ibis Bali Kuta

Jl Raya Kuta No 77, Kuta, Bali
80361 KUTA
Indonesia

  • Dengan pesawat

    NGURAH RAI AIRPORT Pada 2,3km / 1,43 mil - Antar Jemput bayar

  • Dengan pesawat

    NGURAH RAI AIRPORT Pada 6km / 3,73 mil - Antar Jemput bayar

  • Dengan kapal

    BENOA HARBOR Pada 15km / 9,32 mil

GPS:-8.74109, 115.17874

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

RENDEZ-VOUS

Kenikmatan makanan lezat, à la carte. Waktu bersantap selama menginap berarti kesempatan menikmati keajaiban kuliner di restoran ibis yang siap menyambut Anda 7 hari seminggu, 365 hari setahun, buka setidaknya dari pukul 19.00 hingga 22.30.

Akomodasi kami

Di ibis, kami melakukan segalanya untuk memastikan Anda merasa seperti di rumah sendiri dan tidur dengan nyenyak. Kamar luas, ramah, dan modern, tempat tidur nyaman, peralatan kamar mandi atau perangkat layanan. Kamar ibis memiliki segalanya, itu sudah pasti.

Ulasan tamu kami

Ulasan pelanggan kami untuk
ibis Bali Kuta

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  32 ulasan

Peringkat TripAdvisor  4.0/5  501 ulasan

tempar stratesgis,

Catatan tamu Avis 3.5/5

Alberta Bisnis - Ulasan terverifikasi ALL

menginap di Ibis, lokasinya strategis, pelayanan ramah, cuma sayang makanan kurang bervariasi

Alberta yang terhormat, Terimakasih atas ulasan yang diberikan. Senang mengetahui bahwa anda memiliki pengalaman tinggal yang secara keselurah sesuai dengan yang diharapkan. Menjadi perhatian kami terkait dengan variasi menu sarapan yang akan kami informasikan kepada tim terkait agar dapat dijadikan bahan pertimbangan dalam mengambil keputusan berikutnya dan agar kami dapat memberikan pelayanan yang lebih baik lagi. Kami berharap memiliki kesempatan sekali lagi untuk menyambut anda kembali di perjalanan anda berikutnya. Mohon jangan ragu menginformasikan kami kedatangan anda berikutnya. Hormat Saya, Priyatna Widjajasoekma

Lokasi strategis

Catatan tamu Avis 4.5/5

Budi Pasangan - Ulasan terverifikasi ALL

Pelayanannya baik

Bapak Budi yang Terhormat, Terimakasih atas waktu yang diluangkan untuk memberikan ulasan atas pengalaman tinggal ande di ibis Bali KUta. Senang mengetahui anda terkesan dengan pelayanan yang diberikan tim kami saat anda tinggal di ibis Bali Kuta. Akan menjadi kehormatan bagi kami dapat menyambut anda lagi di perjalanan andna berikutnya. Maka dari itu, jangan ragu kembali ke ibis Bali Kuta. SIlakan kontak kami jika anda memiliki permintaan untuk rencana tinggal anda berikutnya. Hormat Saya, Priyatna Widjajasoekma

Bersih, nyaman, ada guling.

Catatan tamu Avis 5.0/5

Sugiarto Bisnis - Ulasan terverifikasi ALL

Bersih, nyaman, ada guling. Daerah ramai. Mudah cr makan.

Bapak Sugiarto yang Terhormat, Terimakasih atas ulasan yang diberikan untuk pengalaman tinggal anda bersama kami di ibis Bali Kuta. Senang mengetahui bahwa pengalaman tiggal anda bersama kami menyenangkan. Suatu kehormatan bagi kami mengetahui bahwa anda terkesan dengan kebersihan dan merasa nyaman dengan fasilitas yang kami berikan. Maka dari itu, kami berharap anda tidak ragu kembali tinggal di ibis Bali Kuta dalam perjalanan anda berikutnya. Kami menunggu kedatangan anda selanjutnya. Hormat Saya, Priyatna Widjajasoekma

Kamar besar sekali

Catatan tamu Avis 5.0/5

Ricardo Sendiri - Ulasan terverifikasi ALL

Cukup mengesankan

Bapak Ricardo yang terhormat, Terimakasih kami ucapkan atas ulasan yang anda berikan untuk pengalaman tinggal anda bersama kami. Sangat senang mengetahui bahwa anda memiliki pengalaman tinggal yang menyenangkan dan terkesan dengan fasilitas yang kami berikan. Kami akan membagikan komentar Anda kepada tim kami sebagai motivasi kami untuk memberikan pelayanan lebih baik lagi. Kami berharap dapat menyambut anda kembali di Ibis Bali Kuta, dan kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Jangan ragu untuk memginformasikan kepada kami kunjungan anda berikutnya. Hormat Saya, Priyatna Widjajasoekma

Senang

Catatan tamu Avis 4.0/5

Aloysius Sendiri - Ulasan terverifikasi ALL

Pelayanan yg bagus ramah

Bapak Supriyono yang terhormat, Sebelumnya kami mengucapkan terimakasih atas ulasan yang telah diberikan untuk pengalaman tinggal anda bersama kami di ibis Bali Kuta. Sangat senang untuk mengetehaui bahwa anda terkesan dengan keramahan tim kami serta merasa nyaman dengan keadaan sekitar saat anda tinggal. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat Saya, Priyatna Widjajasoekma

Bersih, kamarnya luas dan lokasi stategis

Catatan tamu Avis 4.0/5

Popi Keluarga - Ulasan terverifikasi ALL

Tempat nya enak ,

Popi Sukma D. yang terhormat, Kami sangat berterima kasih atas ulasan yang diberikan untuk pengalaman tinggal anda bersama kami di ibis Bali Kuta. Senang mengetahui secara keseluruhan pengalaman tinggal anda sesuai dengan yang diharapkan. Maka dari itu kami sangat berharap dapat menyambut anda kembali di masa mendatang dengan pengalaman tinggal yang sama menyenangkannya. Jangan ragu untuk kembali lagi ke ibis Bali Kuta. Kami akan dengan sangat senang hati menyambut anda kembali. Regards, Priyatna Widjajasoekma

Hotel rooms are clean. Hotel staff very profesional

Catatan Tripadvisor 5.0/5

DjohanG1 Bisnis - Ulasan TripAdvisor tersertifikasi

Hotel location is the Best location . Very easy to find many Best restaurant arround the Hotel. Also many souvenir Shop easy to find nearby the hotel. The hotel staffs very friendly and very profesional. They are ready to help you any time you need them

Dear Djohan G1, At first we would like to thank you for sharing this review of your recent stay. It was our pleasure in knowing that you were experienced a good stay and was impressed by our team friendliness and profesionalism. Therefore we do hope that you will have no hesitation in returning back and staying again at ibis Bali Kuta. We will always ready and happy to welcoming you again in your future visit. Regards, Priyatna Widjajasoekma

lokasi strategis

Catatan tamu Avis 4.0/5

Anonim Bisnis - Ulasan terverifikasi ALL

hari pertama menginal di kamar 528 tidak ada kendala. hari kedua di kamar 505 air panas mati.

Bapak Junaedi yang terhormat, Terimakasih sebelumnya atas waktu yang telah diluangkan dalam membagikan pengalaman tinggal anda bersama kami. Menjadi catatan kami perihal masukan yang anda sebutkan dan telah kami tindaklanjuti. Sangat menyesal kami tidak mendapatkan informasinya pada saat anda masih menginap jadi kami dapat memberikan jalan keluar dan memastikan kenyamanan tinggal anda. Namun, kami senang diluar itu, pengalaman tinggal anda masih sesuai dengan ekspektasi anda. Kami sangat berharap mendapat kesempatan sekali lagi untuk kembali menjadi akomodasi dalam perjalanan anda. Kami menunggu kedatangan anda berikutnya. Hormat Saya, Priyatna Widjajasoekma

Nice Staff and pleasant stay

Catatan Tripadvisor 5.0/5

LAMLAM13 Solo travel - Ulasan TripAdvisor tersertifikasi

I meet a lot of nice staff that make my stay wonderful. Their warm and professional service were impressive. Thank you for all the help and support. Would definitely choose this hotel again when visit Bali.

Dear LAMLAM13, At first we would like to thank you for taking your time in sharing this stay experience. Glad to read that you were enjoying your overall stay experience and impressed by our team hospitality during your stay. It was another pleasure for us in knowing that you would definitely back again and staying with us during your next visit to Bali. Therefore, feel free to drop us your future queries. We will be more than happy in arranging another pleasant stay for you in your future trip. Regards, Priyatna Widjajasoekma

Very short visit to stay at Ibis Kuta Bali

Catatan Tripadvisor 4.0/5

Budijanto W Bisnis - Ulasan TripAdvisor tersertifikasi

This is my first visit to Ibis Kuta Bali. I do like the location. Thank you to Ms. Feby at front desk. I feel very welcome during my stay. Unfortunately, I just a few hour in this hotel before leaving to the airport at midnight.

Dear Budijanto W, At first, we would like to thank you for the time you have spare during share this very short visit to ibis Bali Kuta before your flight and was impressed by our team hospitality. We surely will put through the mentioned team for your compliment of the service. We do hope that we will have another opportunity in serving you once again during your longer stay with us in your next trip. Feel free to drop us your further queries should you have any plan in staying with us once again. Regards, Priyatna Widjajasoekma

Room too dark and noisy.

Catatan Tripadvisor 3.0/5

teofangyenn Bisnis - Ulasan TripAdvisor tersertifikasi

Room too dark and very noisy. I have make online booking and payment through website but the front desk staff told me that I dint make payment when I want to check out. They requested to make payment thru card again. hopefully not double charged.

Dear Teofangyenn, At first we would like to thank you for choosing ibis Bali Kuta as your accommodation. Regretfully in knowing that your stay was not as expected. It has come to our concern related with the room which all the facilities and the description fully describe in our official website also the noise which may created from other guest which beyond our control. Regret that it was disappoint all of your stay experience. For the payment, if you book through wwww.accorhotels.com, indeed you need to secure the bookings by putting guaranteed payment. However, we can be sure it was not charged yet. We only could proceed the payment after you are arriving at the hotel and show the validated card. It will be very helpful if you could advise us in detail for your reservation undername and the period of stay so we could do investigate properly. However, we do hope that we will have another chance in serving you better at your future visit. Feel free to let us know should you have further queries. Regards, Priyatna Widjajasoekma

Kuta transit

Catatan Tripadvisor 4.0/5

NA N Couples - Ulasan TripAdvisor tersertifikasi

Stayed at Ibis Kuta as a transit as we arrived late afternoon. The hotel reception took extra effort to arrange the airport shuttle transfer thought I did not book earlier, this is much appreciated as the airport shuttle saved a lot of hassle. Overall the stay at hotel was O.K. the hotel is showing it's age a bit but otherwise it's located close to airport and convenient for our onward journey. In the middle of the early morning there was leakage from the air conditioning which resulted in a little puddle of water (disturbed our sleep) Breakfast is basic. Otherwise OK hotel.

Dear NA N, Thank you for the time you have spare during share this stay experience. Glad to know that you were still enjoying your stay even it was only a transit stay. It was our pleasure in arranging your transport transfer and ensuring your pleasant stay. It has come to our concern regarding the leakage in your room. We do believe it was far away from our standard and regret that we could not get the report at that time so we could solved it quickly. We will taking immediate corrective actions related with this. Hopefully we could have another chance in welcoming you back and ensuring your stay as pleasant as your previous stay or even better. Therefore, feel free to drop us your further queries of your future visit. Regards, Priyatna Widjajasoekma

Prebooked pick up service didn't pick us up

Catatan Tripadvisor 2.0/5

El_Cacique13 Couples - Ulasan TripAdvisor tersertifikasi

The hotel itself is a basic hotel but cannot really be compared with a lot of IBIS in Europe or Australia. The overall impression is that a renovation is overdue. You can see marks and signs of wear everywhere. The room itself was clean but again, you can see the age. The breakfast buffet was nice with a lot of Asian options like fried rice, fried noodles, congee and so on. If you are looking for western breakfast, the only choice is toast with jam. The breakfast selection shows clearly that most of the guests aren’t Aussies or Europeans. Overall, I would have given the Hotel a 4-star rating but they really messed up our pre-booked pickup. We have pre-booked a pickup service from Denpasar Airport to the hotel as offered by IBIS. After our arrival at the airport we checked the signs of all the drivers twice, but we couldn’t find a driver with our names or IBIS Kuta on it. After we waited 30 Minutes (during the 30 minutes we checked every 10 minutes if the driver rocked up) we called the hotel. The receptionist apologised and promised to check with the driver but also confirmed that the driver is already at the airport and advised us to wait next to the visitor information. We waited another 20 Minutes and still no one came to pick us up. In the end we called the hotel again, because no one had shown up after more than 50 minutes. They told us again that they will check, but because we were tired of waiting and it was already past midnight, we told them to cancel the pickup and got a cab to the hotel. (Which was by the way more than twice as expensive than the pre-booked transfer. The price was one of the main reasons why we booked the transfer. Avoid the Bali taxi mafia). The receptionist apologised during the check in but that’s it. This is not the service I expect from an international chain. I stayed a lot in hotels from the Accor group in the last two years (mainly in Australia) and almost every time the service was great. Maybe therefore I’m even more disappointed with the service from the IBIS Kuta. Overall, I need to say that my experience with the IBIS Kuta was pretty bad. It’s not the fact that the pickup service wasn’t at the airport. Errors can happen, everyone is human. It’s more how the situation was handled is disappointing (saying that the driver is there, when after 50 minutes there clearly is no driver there and it was always us that had to call and check). Several “I’m sorry” is just not enough.

Dear El_Cacique13, Thank you for taking the time to tell us about your experience at the ibis Bali Kuta. I am sorry that your experience did not meet your expectations especially related with the missed-pick up which we believe it was far away from our standard. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Priyatna Widjajasoekma

Too many trainees with no supervisors

Catatan Tripadvisor 3.0/5

marchtzy2018 Couples - Ulasan TripAdvisor tersertifikasi

Arrived with no help for luggage or even warm welcome greeting. Understand that there are trainees with their badges so it is alright if their product knowledge is bad. However the manager / colleague don't even know what is the FNB discount or even Bali tourist spots. For example, when asked about Bali Ubud swing transport option because we heard that it is a restricted area. She said she did not know if it is a restricted area but gave us the brochure for transport. One way was 450000rupiah. When asked how about coming back she said it was a external vendor they call so she do not know how. So my question to the management is if the locals are not even sure how to get around much less the tourists. And this is even more a big issue as you do not seem ti have a concierge. Maybe not all will know but i believe she could have tried to help us find out .. We wanted to change small notes because gojek/taxi rarely have change for 100k. Understand it is a huge note but she told the trainee rudely to only let us change 2 50k notes. If we don't want it then don't take it. But meanwhile , they were holding a huge bundle of notes right in front of us. I work for the hotel front desk too so I know we need change and we can't change all but even 5 of 20k would be more helpful than 50k. We asked if 1 50k 2 20k 1 10k. And she said no. We don't have. That was absurb. Fnb team was good service though and food was delicious. Room wise is like every other IBIS hotels. All is all we understand it is a budget hotel so not much to expect for luxury service. But the minimum training should be product knowledge of what your hotel offers and the area information especially for famous tourists spots..

Dear marchtzy2018, At first we would like to thank you for choosing ibis Bali Kuta as your accommodation. Regretfully in knowing that your stay experience nit as expected. We d believe what you have experienced especially related with the missed-communication through our front desk team is far away from our standard. We have taking immediate corrective actions related with this. To prevent the same issue not occurs again in the future. Therefore, we do hope that we could have another chance in serving you better in your future trip. Feel free to let us know should you have future stay plan with us. Regards, Priyatna Widjajasoekma

Poor maintenance

Catatan Tripadvisor 2.0/5

Subhendu D Bisnis - Ulasan TripAdvisor tersertifikasi

Except location, nothing was great. Had to change room after first night as water was leaking in toilet. In room-2 even slipper were not available, the main door use to get jam, and handle was broken.

Dear Subhendu D, Thank you for the time you have taken during share this stay experience. Regretfully in knowing that your stay was not as expected. It has come to our concern for the leaking which is out of our capability to control as before you checking in our team has been checking it and there is no leaking yet. For the slippers, we are contributing at our "love the earth" program called acting here. Therefore we will only provides slippers as requested. We will do check regarding the jammed of the door. Regret that we did not have the report during your stay so we could doing immediate repair. However, we do hope that we will will have another chance in serving you better at your future stay. Feel free to drop us your further queries directly. Regards, Priyatna Widjajasoekma

I will definitely stay at Ibis Bali Kuta again!

Catatan Tripadvisor 5.0/5

Resort10684622149 Bisnis - Ulasan TripAdvisor tersertifikasi

I had a great experience at Bali Kuta during my stay over two nights. Front staff were friendly and efficient. After solid sleep in a firm bed I had one of the best breakfast buffets ever in Indonesia. The coffee was perfect and the choice of fresh tropical fruit juices , including guava was also very special. The room was clean and the small questions I had about it were answered smoothly. The transfer back to the airport organised by Ibis was completed with Wayan, who was very safe and friendly driver. Wayan also taught me quite a few very interesting things about the local culture. Terima kasih, Sampai ketemu lagi!

Dear Resort10684622149, Our appreciation for the time you have taken during share this stay experience. Glad in knowing that you were impressed by our team, our room and the breakfast that we served. It will always be our pleasure in knowing that our guest happy and having unforgettable moment with us. We will share your compliment especially to the name mentioned. Hopefully we could have another chance in serving you with another pleasant stay. feel free to let us know should you have further queries. Regards, Priyatna Widjajasoekma

Value for Money

Catatan Tripadvisor 5.0/5

Love_TravellingFam Keluarga - Ulasan TripAdvisor tersertifikasi

This is our choice of hotel when we are in transit. Unfortunately, during our recent stay, the room was filled with cigarette smell in the middle of the night. Apart from that, the service is always commendable.

Dear Love_TravellingFam, Our appreciation of the time you have taken during share this stay experience. At first we would like to thank you for choosing us during your stay. Regretfully in knowing that you might feel inconvenience during your stay caused by cigarette smell. Kindly inform you that all of our rooms actually is a non-smoking room. We have displayed the consequences of smoking in the public area and already informed all of our guest for smoking area that could be use if necessary. Please accept our sincere apology for the condition that might be beyond our control. However, glad to know that you were impressed by our service.Therefore, feel free to drop us an email should you have future plan in staying with us once again. We will be more than happy in having you at ibis Bali Kuta once again. Regards, Priyatna Widjajasoekma

Good airport accomodation

Catatan Tripadvisor 4.0/5

britaussietraveller Solo travel - Ulasan TripAdvisor tersertifikasi

The staff, were friendly, hotel is in a quiet location and very easy to get to the airport.I had an early flight. There is also a shuttle available for a minimal cost. Overall it was very reasonably priced and a nice little hotel. I didn't eat there but food seemed to be available and looked ok.

Dear britaussietraveller, Thank you for the time you have spare during share this stay experience. Glad to read that you are enjoying your overall stay experience with us. It was a pleasure to know that you were impressed by our friendliness team, hotel's strategic location, and indeed nearby the airport. Therefore, we do hope that we could have another chance in serving you with another pleasant stay in the future. Feel free to notify us of your future visit. Regards, Priyatna Widjajasoekma

AnniverTrip

Catatan Tripadvisor 5.0/5

Jet30982408060 Couples - Ulasan TripAdvisor tersertifikasi

Good spacious room with very good service. Only suggestion would be add more vegetarian items in the food menu :)Plus points are, very close to airport. Kuta beach is at a walkable distance where you encounter Kuta street food & most happening party places of Kuta.

Dear Jet30982408060, At first, thank you for choosing ibis Bali Kuta for your Anniversary Trip. Glad to know that we could be a part of your memorable journey :) Indeed ibis Bali Kuta located very strategically nearby to the airport and easily reach any happening places in Kuta. Therefore, we do hope that you will have no hesitation in staying with us once again. We will be more than happy in welcoming you back and arranging another memorable stay for you. Looking forward to welcoming you back soon. Regards, Priyatna Widjajasoekma

Very good value for money. Good location

Catatan Tripadvisor 4.0/5

JeffreyJeconiah Couples - Ulasan TripAdvisor tersertifikasi

I stayed for 1 night. This hotel is a bit old but it has standard room among Ibis hotels. The value for money is very good and the location is quite good. There is a mini market directly beside hotel and there is a restaurant across (Laota).

Dear JeffreyJeconiah, We very much appreciate your comments regarding your stay at the ibis Bali Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Priyatna WIdjajasoekma

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