Novotel Bali Benoa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 521 ulasan

Novotel Bali Benoa - Image 1
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Deskripsi

Keistimewaan hotel

  • Sauna dan perawatan spa yang memanjakan

  • Restoran Cocos Beach dengan pemandangan laut

  • Ski air, scuba diving, perahu berlantai kaca

Akomodasi kami

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Lokasi hotel

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  521 ulasan

Peringkat TripAdvisor  4.0/5  3.676 ulasan

Sertifikat keunggulan 2024

Definitely not a 5 Star hotel

Catatan Tripadvisor 1.0/5

Francois S Keluarga - Ulasan TripAdvisor tersertifikasi

This is the worse hotel we have ever stayed. They advertise as a 5 star hotel which definitely not, the service is terrible, the rooms and equipment are dirty. It’s a waste of money to stay at this old accommodation which needs a major upgrade. Not recommended at all.

Dear Francois S, Warmest greeting from Novotel Bali Benoa! Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations and that you were dissatisfied with our service and facilities. We are very sorry to hear that you found our service terrible and the rooms and equipment dirty. This is not reflective of the standards we aim to uphold, and we regret that we did not meet your expectations. We take all feedback seriously and are committed to improving our guests' experiences. Your comments about the need for major upgrades have been noted, and we will be discussing them with our management team to address these concerns. We appreciate your honesty and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Devi Asmara - Room Division Manager

Lovely New Hotel

Catatan Tripadvisor 5.0/5

GCP1911 Keluarga - Ulasan TripAdvisor tersertifikasi

Lovely hotel. We were upgraded to a room on the beach side which was exceptionally good. Staff were all friendly. Prices for drinks were more than in Sanur. We found some nice restaurants outside the hotel within a 10 minute walk. Great hotel if you want to relax but not a great deal in the local area other than water sports.

Dear GCP1911, Warmest greeting from Novotel Bali Benoa! Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and appreciated the upgrade to a beachside room. It's wonderful to know that our friendly staff contributed to your positive experience. We acknowledge your feedback regarding the drink prices and will take it into consideration. We're glad you found nice restaurants within walking distance and enjoyed the local dining options. Our hotel is indeed perfect for relaxation, and we're happy you enjoyed that aspect. While the local area may not offer extensive attractions beyond water sports, we hope the tranquility and amenities of our hotel made for a pleasant stay. We look forward to welcoming you back for another relaxing visit. Sincerely, Ahmad Akbar - Resident Manager

Recommended Hotels in Benoa and Nusa Dua Area

Catatan Tripadvisor 5.0/5

Fatona A Ulasan TripAdvisor tersertifikasi

The best hotel in the benoa area, amazing service from the staff, very comfortable rooms, there are TV channel facilities that I can enjoy and also stable internet. It's like I don't want to visit tourist destinations in the Benoa area because just staying in my room makes me very happy. Also the breakfast was a great selection of food.

Dear Fotonaa2024, Warmest Greeting from Novotel Bali Benoa! Thank you so much for your fantastic review! We are thrilled to hear that you consider us the best hotel in the Benoa area and that you had such a wonderful stay. It's great to know that you enjoyed our amazing service, comfortable rooms, TV channel facilities, and stable internet. We're especially pleased that our breakfast selection added to your overall satisfaction. Your kind words mean a lot to us, and we hope to welcome you back soon for another happy and memorable stay. Sincerely, Ahmad Akbar - Resident Managere

Very comforting stay

Catatan Tripadvisor 5.0/5

parass2014 Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed here for 3 days with a family group of 8 people and had a great time. The resort is perfect in terms of amenities, location, staff, et all. Barring the beach, which is patchy in this part of Bali, everything else was perfect. The tropical rooms near the restaurant and pool are best!

Dear parass2014, Warmest greeting from Novotel Bali Benoa! Thank you for sharing your experience with us! We're delighted to hear that you and your family had a great time during your 3-day stay. It's wonderful to know that you found our amenities, location, and staff to be perfect. We appreciate your understanding regarding the beach conditions in this part of Bali, and we're glad that everything else met your expectations. We're especially pleased that you enjoyed the tropical rooms near the restaurant and pool. We look forward to welcoming you and your family back for another memorable stay. Sincerely, Ahmad Akbar - Resident Manager

Lokasi yang tenang

Catatan tamu Avis 4.0/5

Csilvana Keluarga - Ulasan terverifikasi ALL

Sangat nyaman menginap di novotel benoa, kamar yang bersih dan enak. Makanan yang disajikan saat sarapan juga cukup enak namun variasinya kurang banyak. Semua kenyamanan ini tiba-tiba sirna pada saat banyak tamu prindavan tiba. Mereka mengotori area balkon kamar saya dengan setumpuk sampah. Selain itu juga ada orang prindavan yang tiba-tiba mengambil kursi saya pada saat sedang makan di resto. Menyebalkan sekali tamu-tamu prindavan tidak tahu diri ini.

Kepada Ibu Cori Silvana yang terhormat, Salam Hangat dari Novotel Bali Benoa. Terima kasih telah meluangkan waktu Anda yang berharga, untuk berbagi pengalaman menginap Anda. Kami senang dapat menerima penilaian dari setiap tamu kami, untuk dapat terus meningkatkan kualitas pelayanan kami. Pada kesempatan ini juga, izinkan kami untuk meminta maaf atas ketidaknyamanan yang Anda alami. Kami berharap agar dapat melayani Anda dengan lebih baik lagi di kemudian hari. Kind regards, Ahmad Akbar- Resident Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 265 ulasan 9.1/10 Lokasi
  • 637 ulasan 8.1/10 Kamar
  • 901 ulasan 9.3/10 Pelayanan
  • 11 ulasan 2.9/10 Internet
  • 285 ulasan 8.3/10 Kebersihan
  • 284 ulasan 9.6/10 Kebugaran/olah raga
  • 277 ulasan 8.8/10 Sarapan

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